Strategic Analytics - Cards Collections, Vice President

Job Description

Key Responsibilities:

• Strategic Leadership: Develop and execute comprehensive litigation recovery strategies for credit card accounts, ensuring alignment with the organization's overall risk management framework and business objectives.
• Litigation Management: Oversee the litigation process for recovery efforts, working closely with legal teams to ensure effective case management and successful recovery outcomes.
• Risk Assessment: Conduct thorough risk assessments to identify potential threats and vulnerabilities in litigation recovery processes. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts.
• Policy Development: Establish and maintain policies and procedures related to litigation recovery risk management, ensuring compliance with regulatory requirements and industry best practices.
• Performance Monitoring: Monitor and analyze key performance indicators (KPIs) related to litigation recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement.
• Team Leadership: Lead and mentor a team of risk management professionals, fostering a culture of continuous improvement and professional development. Encourage collaboration and innovation within the team to drive successful outcomes.
• Stakeholder Collaboration: Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to litigation recovery strategies and risk management.
• Technology Integration: Leverage advanced analytics and technology solutions to enhance risk assessment and litigation recovery processes. Stay informed about emerging technologies and trends in the financial services industry.
• Regulatory Compliance: Ensure all litigation recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly.

Required Qualifications, Capabilities, and Skills:

• Understanding of the account lifecycle (e.g., underwriting, portfolio management, collections) to identify relevant risk considerations.
• Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle.
• Bachelor's degree or equivalent experience required.
• Experience in credit risk management at a financial services company, with a focus on litigation and recovery.
• Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc.
• Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite.
• Ability to articulate the impact of risks and issues on the business function.
• Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture.
• SAS or equivalent data mining expertise.

Preferred Qualifications, Capabilities, and Skills:

• 7+ years of financial services experience in risk management, controls, audit, quality assurance, risk management, or compliance preferred.
• Bachelor's degree in Finance, Business Administration, Risk Management, Law, or a related field. A Master's degree or professional certification (e.g., CFA, FRM, JD) is preferred.
• Extensive experience in risk management, with a focus on recovery within the financial services industry.
• Proven track record of developing and implementing successful litigation recovery strategies.
• Strong analytical skills and the ability to interpret complex data to make informed decisions.
• Excellent leadership and team management abilities.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• In-depth knowledge of regulatory requirements and industry best practices related to litigation recovery operations.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.