Subject Matter Expert (SME) Journeyman

Company Overview
Development InfoStructure LLC., (Devis) is a leading provider of innovative software development, management, and consulting services, specializing in cutting-edge technologies such as DevSecOps, AI, and Machine Learning. With over 30 years of experience, we have established ourselves as a trusted partner for government agencies, delivering tailored, mission-critical solutions that drive digital transformation and operational excellence. Our client-centric approach, coupled with our deep domain expertise and technical prowess, enables us to forge enduring relationships and consistently deliver high-impact, adaptive solutions that resonate with the unique needs of the public sector.

Overview
Devis is seeking a Subject Matter Expert (SME) - Journeyman to support the Defense Health Agency (DHA) under the Business Operations and Executive Support Services (BOESS) program.

This role is ideal for a forward-thinking professional with a proven background in strategic planning, workforce transformation, and human capital management-particularly within federal healthcare or defense sector environments. You will play a critical role in supporting enterprise-level initiatives that drive mission readiness across the Military Health System (MHS), specifically in support of ADHCA operations.

This role is contingent upon award and is on site in Falls Church, VA.

Primary Duties

• Provide strategic guidance and technical expertise in support of IM/IT workforce planning and human capital management initiatives at the enterprise level.
• Assist in developing and refining strategic plans, enterprise roadmaps, performance metrics, and policy recommendations aligned with DHA's strategic goals and the broader MHS mission.
• Analyze complex organizational challenges, identify gaps or inefficiencies, and recommend innovative, data-driven process improvement strategies across large-scale, multi-agency environments.
• Collaborate with stakeholders across the Department of Defense (DoD), DHA, and other federal organizations to ensure enterprise alignment and compliance with healthcare, information technology, and human capital policies.
• Recommend strategies for workforce optimization, skill development, and technology adoption to address current and emerging mission needs.
• Support enterprise business transformation efforts through data analytics, performance measurement frameworks, and risk management methodologies.
• Engage with cross-functional teams and support decision-making at the senior leadership level with actionable insights and forward-thinking recommendations.
• Provide operational support and fulfill ad-hoc tasks as needed in a fast-moving, mission-critical environment.

Necessary Knowledge and Skills

• Strong analytical skills with demonstrated proficiency in strategic planning, organizational transformation, and business process improvement.
• Expertise in business process modeling and improvement frameworks, including Lean Six Sigma, Business Process Model and Notation (BPMN), and other continuous improvement methodologies.
• Deep understanding of federal workforce planning, human capital strategies, and performance management practices.
• Exceptional written and verbal communication skills with the ability to engage and influence stakeholders across all levels of the organization.
• Ability to manage shifting priorities, meet tight deadlines, and perform under pressure in complex operational environments.
• Strong collaboration and stakeholder engagement skills in a multi-agency, matrixed organization.

Required Qualifications

• 3-5 years of relevant experience in strategic planning, enterprise transformation, or organizational performance within a federal or defense-related environment.
• Familiarity with federal health programs, organizational governance structures, and DoD/DHA operations.
• Demonstrated ability to work independently and as part of a collaborative team.
• Must be a U.S Citizen with the ability to obtain and maintain a Public Trust clearance
• Demonstrated expertise in strategic IM/IT workforce planning and human capital management.
• Proficiency with business process development and improvement.
• Ability to apply expertise on multiple complex work assignments.
• Capacity to handle efficiently and effectively multiple and shifting priorities.
• Experience in process analysis and implementation of best practices.

Preferred Qualifications

• Bachelor's degree in business administration, Public Policy, Healthcare Administration, Information Systems, or a related field.
• Prior experience supporting federal health IT initiatives or enterprise-level transformation projects in the DoD or Military Health System (MHS).
• Certification in business process improvement methodologies (Six Sigma, ITIL).
• Experience with healthcare information systems or applications.
• Working knowledge of federal performance management frameworks and strategic planning guidance, such as:
  • Government Performance and Results Act (GPRA)
  • President's Management Agenda (PMA)
  • Office of Management and Budget Circular A-11 (OMB A-11)
• Industry certifications in one or more of the following:
  • Project Management (PMP)
  • Business Analysis (CBAP)
  • Agile/Scrum (e.g., SAFe)
  • Change Management (e.g., Prosci)
• Background in organizational effectiveness or change management.
• Proficiency in data analysis and performance metrics.
• Experience with federal acquisition and contract management.

Clearance

• Active Secret Security Clearance is preferred.

Salary Range

• $120,000 - $136,000

Devis is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, national origin or disability.