Supervisor - Program for Assertive Community Treatment (PACT)

Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us!

WHY CHOOSE FRONTIER BEHAVIORAL HEALTH?

* At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee's contribution to our mission.

* Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County.

* At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve.

NEW SIGN ON BONUS - $2,000.00 which is in addition to our standard 1% of annual salary sign on bonus.*

The Program for Assertive Community Treatment (PACT) is an intensive and highly integrated approach for community mental health service delivery. The multidisciplinary team shares a caseload of individuals who experience symptoms of the most serious forms of mental illness, predominantly but not exclusively the schizophrenia spectrum disorders. Many individuals also experience substance abuse, victimization and trauma, psychiatric hospitalizations, arrests and incarceration, homelessness, and additional significant challenges. The symptoms and complications of mental illnesses lead to serious functioning difficulties in several areas of life, often including work, social relationships, residential independence, money management, and physical health and wellness.

The PACT Team participates in rotating weekend and holiday shifts to provide coverage for our clients during non-business days. If a weekend day or holiday shift is worked by a PACT employee, the PACT employee will be able to take a different day off that same week.

In this position, you will provide operational responsibility for the provision of services seven days per week, coordination, facilitation, training, and clinical and administrative supervision of the assigned FBH PACT Team. Members of the multi-disciplinary PACT team include; mental health clinicians or mental health care providers, registered nurses, psychiatric prescriber, co-occurring specialist, peer support specialist, and vocational specialist. Plan, organize and implement services in correlation with the goals of PACT fidelity criteria. Provide comprehensive client care including eligibility assessments, treatment plan development, individual and group therapy, and case coordination functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

• Program planning and implementation of a multi-disciplinary PACT team in accordance with PACT fidelity criteria.
• Receive, triage, and determine eligibility for PACT from identified referral sources. Train staff who can also triage and determine eligibility for the program.
• Provide and/or acquire training for PACT team regarding PACT team model, crisis intervention, substance abuse, and mental health issues.
• Ensure out-reached based, direct team provision of consumer-centered treatment, rehabilitation, and support. 75% of services must be provided on an outreach basis in the community.
• Meet minimum direct service percent time as defined by the agency.
• Ensure all data is submitted within the required time frames.
• Coordinate staff schedules to ensure PACT services are available seven days per week during business hours.
• Provide backup coverage and backup on call during business hours for PACT team.
• Facilitate or co-facilitate (as appropriate) psycho-educational and process groups to adults.
• Complete clinical paperwork (progress notes, reports and clinical reviews) in a timely, accurate and legible manner using FBH format.
• Complete required administrative paperwork, FBH charting requirements, correspondence, and other paperwork in a timely, accurate and legible manner.
• Participate and in some cases organize supervision, staff meetings and educational and administrative meetings as directed.
• Maintain data as required by the Health Care Authority, the SCRBH-ASO and University of Washington.
• Participate in any required training, consultation calls, and onsite visits or reviews when required by contract.
• Coordinate with external evaluator(s) as appropriate.
• Responsible for the overall direction, coordination, and evaluation of PACT team.
• Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Ensure all assigned staff comply with all regulatory and FBH policies and procedures. Ensure all assigned staff perform FBH charting requirements, correspondence, and other paperwork in a complete and timely manner.
• Ensure equal opportunity for all assigned staff regarding work assignments, training, promotions and other conditions and privileges of employment.
• Maintain and enhance customer service to ensure that both external and internal customers of FBH have a positive experience of FBH.
• Participate in Peer Review.
• Maintain shared leadership with PACT prescriber.
• Other duties as assigned.

QUALIFIED CANDIDATES WILL HAVE:

REQUIRED:

1. Master's degree in the behavioral sciences

2. Two years' post master's degree experience in clinical work and coordination of treatment services.

3. At the time of application, must have applied for one of the following DOH credentials in order to meet the requirements of a Mental Health Professional as defined by WAC 246-341-0200.

• Licensed Agency Affiliated Counselor (LAAC) OR
• License Mental Health Counselor Associate (LMHCA) OR
• Licensed Independent Clinical Social Worker Associate (LICSWA) OR
• Licensed Marriage and Family Therapist Associate (LMFTA) AND THEN
• Credential must be active with DOH within 6 months of hire date unless currently meeting preferred licensure credential requirement below.

PREFERRED:

• Washington State Department of Health licensure in the state of Washington (Licensed employees have the title Supervisor II)
• Prior experience working on a PACT Team.

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to communicate and engage effectively with individuals of varied, backgrounds, trauma experiences, cultures, education level and socio-economic status.
• This position require travel within the Spokane Community and employee must have reliable transportation, insurance and an active drivers' license and be willing to use personal vehicle in the course of work.

PHYSICAL, SENSORY & ENVIRONMENTAL:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position provides client services in community settings on a daily basis. Community settings include but are not limited to residences, group/congregate living settings, hospitals, shelters, the streets or anywhere in the community at large.
• Some environments may not be ideal in terms of cleanliness or being habitable.
• Daily travel between locations is required.
• The ability to drive a vehicle, traverse distances up to several city blocks and on various terrains, navigate stairs, get in and out of vehicles frequently is required.
• Daily use of a computer is required.
• May be required to lift 10 - 20 pounds.
• Blood-borne Pathogen Category III - No predictable exposure to blood-borne pathogens.

* The following terms and conditions apply to new $2,000 Sign On Bonus:

• Internal transfers into PACT are not eligible for the sign-on bonus, except for PRN employees who accept a full-time PACT position.
• If you receive the $2,000 sign on bonus, you will not be eligible for an internal transfer out of PACT for one-year, absent extenuating circumstances and approval by the Chief Human Resources Officer.
• Other terms and conditions may apply.

PAY RANGE (Salary/Exempt):

Supervisor I - No Licensure: $76,068.05 - $92,672.72

Supervisor II - Licensure: $82,045.93 - $99,955.48

*All pay is based on longevity at Frontier Behavioral Health; thus, the starting pay is as follows:

Supervisor I - No Licensure: $76,068.05 annually.

Supervisor II - Licensure: $82,045.93 annually.

Our Benefits and Perks are Amazing!

WE BELIEVE IN WORK LIFE BALANCE:

• Paid Time Off - Employees accrue up to 26 days of PTO in the first year of employment!
• Plus 9 Paid Federal Holidays!
• Sick Leave - Extended Sick Leave and Paid Sick and Safe Time.
• Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.

BENEFITS: Visit www.fbhwa.org/careers/benefits for more information.*

• Medical, Dental and Vision
• Retirement - We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
• Flexible Spending Accounts
• Life Insurance - Company paid coverage that starts the first of the month following 6 months from your date of hire.

PERKS: visitwww.fbhwa.org/careers/perks for more information.*

• Signing Bonus!
• No-cost licensure supervision for those pursuing clinical licensure.
• Federal and State Loan Forgiveness Program for qualifying Programs.
• Reimbursement of License/Certification application fee that is required for the position.
• Free Employee Assistance Program
• Staff Discounts at various FBH partners throughout Spokane!

* Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.