Supervisor Customer Account
Apply NowCompany: Honda
Location: Cypress, CA 90630
Description:
Legal Entity: American Honda Finance Corp.
Business Unit: American Honda Finance Corp
Division: Financial Services Division
Work Location: American Honda Finance Corp - Cypress, CA Office
Career Level: 4
Salary Range: $72,200.00 - $108,300.00
Job Purpose
Honda has a clear vision for the future in 2030, and it's a joyful one. We are looking for people with individual skills, courage, persistence, and dreams that will help us reach our future-focused goals. We are seeking diversity of thought and experience to drive innovation and help us make fully informed decisions.
Seeking a Customer Account Supervisor for our Cypress, CA Center offices. As the Customer Accounts Supervisor, you provide supervision and leadership to a team of Customer Accounts associates who perform collection activities and manage the company's portfolio risk. You play a critical role in ensuring the smooth operation of the department, creating an environment where the team can achieve its financial and operational targets
Key Accountabilities
Key Accountabilities Includes but not limited to
Advance the strengths of the Customer Accounts team by driving associate development and engagement
Enhance the quality and effectiveness of collection activities
Manage the resources for the team to ensure optimal coverage and productivity levels
Answer questions and resolve problems for American Honda Finance customers and dealers.
Leadership, communication, customer service and decision-making skills are key to your success in this position.
Ensure continued legal and operational compliance
Qualifications, Experience, and Skills
We are looking for qualified people with diverse backgrounds and experiences, open minds, and a disciplined work ethic. To bring the future to Honda as a Supervisor of Customer Accounts, you must have the following qualifications.
BA/BS degree required
3-5 years in consumer lending, customer accounts and strong leadership skills required
Credit experience is preferred
1-2year supervisory experience preferred
Customer Service oriented
Proficiency in MS Office (Word, Excel, PowerPoint) and other customer serving systems
Excellent written and oral communication skills
Bilingual skills in English and Spanish are a plus
Must be able to organize and motivate employees to achieve common goals.
Workstyle: Hybrid (3 days in the Cypress office required)
Salary Pay Grade Range: $72,200-$108,300
Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.
Working Conditions
Annual Bonus
Lease Car Program
Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, paid holidays, sick time, personal days
401K Plan with company match + additional contribution
Advancement opportunities
Career mobility
Education reimbursement for continued learning
Training and Development programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Bring the Future
Honda is driven by a passionate workforce that is proud of the quality products we produce and the goals we aim to accomplish. Our associates charge forward through guidance of the Honda 2030 Vision: Lead the advancement of mobility and enable people everywhere in the world to improve their daily lives.
You're invited to
bring your skills, bring your background, and bring the future at Honda.
Apply today.
Dream. Create. Drive. Repeat.
">Join Our Career Community >
Business Unit: American Honda Finance Corp
Division: Financial Services Division
Work Location: American Honda Finance Corp - Cypress, CA Office
Career Level: 4
Salary Range: $72,200.00 - $108,300.00
Job Purpose
Honda has a clear vision for the future in 2030, and it's a joyful one. We are looking for people with individual skills, courage, persistence, and dreams that will help us reach our future-focused goals. We are seeking diversity of thought and experience to drive innovation and help us make fully informed decisions.
Seeking a Customer Account Supervisor for our Cypress, CA Center offices. As the Customer Accounts Supervisor, you provide supervision and leadership to a team of Customer Accounts associates who perform collection activities and manage the company's portfolio risk. You play a critical role in ensuring the smooth operation of the department, creating an environment where the team can achieve its financial and operational targets
Key Accountabilities
Key Accountabilities Includes but not limited to
Advance the strengths of the Customer Accounts team by driving associate development and engagement
Enhance the quality and effectiveness of collection activities
Manage the resources for the team to ensure optimal coverage and productivity levels
Answer questions and resolve problems for American Honda Finance customers and dealers.
Leadership, communication, customer service and decision-making skills are key to your success in this position.
Ensure continued legal and operational compliance
Qualifications, Experience, and Skills
We are looking for qualified people with diverse backgrounds and experiences, open minds, and a disciplined work ethic. To bring the future to Honda as a Supervisor of Customer Accounts, you must have the following qualifications.
BA/BS degree required
3-5 years in consumer lending, customer accounts and strong leadership skills required
Credit experience is preferred
1-2year supervisory experience preferred
Customer Service oriented
Proficiency in MS Office (Word, Excel, PowerPoint) and other customer serving systems
Excellent written and oral communication skills
Bilingual skills in English and Spanish are a plus
Must be able to organize and motivate employees to achieve common goals.
Workstyle: Hybrid (3 days in the Cypress office required)
Salary Pay Grade Range: $72,200-$108,300
Pay will be based on several variables that include, but not limited to geographic location, work experience, education, etc.
Working Conditions
Annual Bonus
Lease Car Program
Industry leading Benefit Plans (Medical, Dental, Vision, Rx)
Paid time off, including vacation, paid holidays, sick time, personal days
401K Plan with company match + additional contribution
Advancement opportunities
Career mobility
Education reimbursement for continued learning
Training and Development programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Bring the Future
Honda is driven by a passionate workforce that is proud of the quality products we produce and the goals we aim to accomplish. Our associates charge forward through guidance of the Honda 2030 Vision: Lead the advancement of mobility and enable people everywhere in the world to improve their daily lives.
You're invited to
bring your skills, bring your background, and bring the future at Honda.
Apply today.
Dream. Create. Drive. Repeat.
">Join Our Career Community >