Supervisor Ongoing
Apply NowCompany: Outagamie County, WI
Location: Appleton, WI 54915
Description:
Salary : $74,817.60 - $97,614.40 Annually
Location : Appleton, WI
Job Type: Full-time
Job Number: 2503216
Department: DHHS Children Youth and Families
Opening Date: 03/20/2025
Typical Work Hours/Shift:: The normal work schedule is Monday through Friday 8-4:30 with flexibility to meet staff. This position is included in the supervisor on-call schedule rotation to support child protective staff on-call.
Outagamie County Core Values
Invested in Serving
Better Together
Create Progress
Support Through Compassion
Position Purpose
Reporting to the Division Manager - Children, Youth & Families, the Human Services Supervisor - Children, Youth & Families supervises the day to day activities of assigned staff. The Human Services Supervisor - Children, Youth & Families develops and maintains necessary programs as identified by the Division Manager.
The normal work schedule is Monday through Friday 8-4:30 with flexibility to meet staff. This position is included in the supervisor on-call schedule rotation to support child protective staff on-call.
Key Responsibilities
Provides supervision of the following functions in Children, Youth and Families including access, initial assessment, ongoing, case management, foster care / Kinship Care licensing, early intervention, home consultant services, contracted staff, and any other function deemed appropriate to the delivery of children, youth and family services promoting the protection of children and well-being of families.
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
Education/Certifications/Experience Requirements
Required or Preferred Skills
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting:
Outagamie County Diversity Statement:
Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.
LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP.
Medical Coverage
Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.
Dental Coverage
Eligible employees may choose either single, limited family, or family coverage.
Vision Coverage
Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.
Life Insurance
Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.
Voluntary Short-Term Disability Insurance
Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.
Long-Term Disability Insurance
All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.
Wisconsin Retirement System
Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.
The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.
Flexible Spending Account Plan
The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.
Employee Assistance Program
Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.
Paid Time Off
Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.
Deferred Compensation
Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $20,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.
Employee and Family Clinic
Primary Health Services are available to employees and dependents ages 2 and up, who are covered on a county health plan.
Pet Insurance
Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.
If you would like to learn more, please click below about the benefits.
CONTINUING EDUCATION
Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.
Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.
01
Please share why you are interested in being an Ongoing Supervisor in Children Youth and Families.
02
Name one innovative practice that is aligned with the Families First Initiative that you would want to implement with the Supervisory team if you were hired?
03
Do you have valid State of Wisconsin Social Work Certification? Only candidates with social work certification will be considered.
Required Question
Location : Appleton, WI
Job Type: Full-time
Job Number: 2503216
Department: DHHS Children Youth and Families
Opening Date: 03/20/2025
Typical Work Hours/Shift:: The normal work schedule is Monday through Friday 8-4:30 with flexibility to meet staff. This position is included in the supervisor on-call schedule rotation to support child protective staff on-call.
Outagamie County Core Values
Invested in Serving
Better Together
Create Progress
Support Through Compassion
Position Purpose
Reporting to the Division Manager - Children, Youth & Families, the Human Services Supervisor - Children, Youth & Families supervises the day to day activities of assigned staff. The Human Services Supervisor - Children, Youth & Families develops and maintains necessary programs as identified by the Division Manager.
The normal work schedule is Monday through Friday 8-4:30 with flexibility to meet staff. This position is included in the supervisor on-call schedule rotation to support child protective staff on-call.
Key Responsibilities
Provides supervision of the following functions in Children, Youth and Families including access, initial assessment, ongoing, case management, foster care / Kinship Care licensing, early intervention, home consultant services, contracted staff, and any other function deemed appropriate to the delivery of children, youth and family services promoting the protection of children and well-being of families.
The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Provides supervision of the following functions in Children, Youth and Families including access, initial assessment, ongoing, case management, foster care / Kinship Care licensing, early intervention, home consultant services, contracted staff, and any other function deemed appropriate to the delivery of children, youth and family services promoting the protection of children and well-being of families. The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.
- Recruits, hires, and trains case managers/social workers, paraprofessionals and other staff as needed as well as provide regular and consistent supervision of those staff in the performance of their assigned duties related to child protective statute, standards, safety interventions, court and best practice methods. Develops the on-call schedule, trains staff in the on-call protocol and is available to staff after hours for consultation including the on call supervisor rotation.
- Approves staff flex schedules, compensatory time, sick leave, vacation, tuition reimbursement, reclassification requests. Supervisors are required to prepare employee evaluations, including training plans, and develop performance improvement plans to address areas of challenge. Supervisors will be a part of any complaint process filed by staff as well as any process of discipline.
- Reviews and approves all reports required for all functions on the floor including access reports, initial assessments, safety plans, integrated case plans, court documents, permanency plans, treatment referrals and plans, case note documentation and TCM authorizations. Required to develop team meeting agendas, assign cases in a timely fashion and participate in case transfers, internal staffing and multidisciplinary staffing as needed.
- Serves as a liaison to law enforcement, schools, legal system, medical as well as mental health/AODA systems, contracted providers and the community to educate and enhance relationships necessary in the delivery of child and family services.
- Responds to consumer questions, request for records or information, complaints in a timely manner.
- Reviews and analyzes Department of Children and Families e-Wisacwis data reports, OCDHHS data reports, and other data collected for quality assurance and compliance with agency and statutory requirements, state and federal standards and administrative rules. This includes tracking outcomes to assist in making informed decisions regarding workload and best practice initiatives and assists with appropriate budget preparation including participating and/or leading organizational improvement methods.
- Assists in the development, updating and implementation of Department and Division Policies and Procedures by staying knowledgeable of all statute/standard changes. Conveying those changes to staff and holding staff to the change in practice.
- Lead workgroups to address gaps in service delivery or in the development of best practice methods including conducting presentations/trainings to community partners.
- Maintains regular and predictable attendance, works overtime/extra hours as required.
Education/Certifications/Experience Requirements
- Master's Degree in social work or related human services field
- Active Social Work Certification is required for this position
- Three to five years of experience in child welfare
- Other combinations of education and experience that provides equivalent knowledge, skills, and abilities will be considered
- Prior child welfare supervisory experience preferred
- AODA and Mental Health knowledge or experience preferred
- Must possess and maintain a valid driver's license.
Required or Preferred Skills
- Ability to develop positive relationships with social workers, judges, attorneys, law enforcement, school personnel, mental health, AODA, and medical health professionals, agency directors, and foster care parents.
- Ability to assign, supervise, and review the work of others.
- Ability to make recommendations regarding the selection, discipline, and discharge of employees.
- Ability to add, subtract, multiply, divide, calculate decimals and percent's, and make use of the principles of descriptive statistics.
- Ability to comprehend and interpret a variety of documents including initial assessment and integrated case plans, treatment plans, case evaluations, court reports, policy and procedure manuals, etc.
- Ability to prepare a variety of documents including caseload statistics, annual and other reports, performance evaluations, etc.
- Ability to use and interpret mental health and AODA, medical, and social work terminology.
- Ability to communicate effectively with social workers, judges, attorneys, law enforcement, school personnel, mental health, AODA, and medical health professionals, agency directors, and foster care parents verbally and in writing.
OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting:
Outagamie County Diversity Statement:
Outagamie County is committed to developing, nurturing, and sustaining an equitable community and workforce where all individuals can thrive. We pledge to amplify the voices of under-represented communities or those who were historically excluded, by removing barriers that result from racial, social injustice and inequities. We strive to ensure that equity, diversity, inclusion are embedded at all levels of Outagamie County programs and departments through acknowledging, analyzing, and addressing the root causes of inequities. We will create and advance equitable polices, practices and procedures, including, but not limited to County services, recruitment and retention, policies and practices, budgeting and procurement. We commit to being transparent and will continually evaluate and update our values when identified goals and objectives are not being achieved or sustained. Outagamie County will strive to create an inclusive environment where every community member feels like he/she/they belong.
OUTAGAMIE COUNTY IS AN EQUAL-OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.
OUTAGAMIE COUNTY OFFERS A COMPREHENSIVE AND HIGHLY COMPETITIVE BENEFITS PACKAGE TO ITS EMPLOYEES.
LEVELS OF BENEFITS CAN VARY BASED ON EMPLOYMENT STATUS AND EMPLOYEE GROUP.
Medical Coverage
Outagamie County currently offers eligible employees a Low-Deductible Health Plan and a High Deductible Health Plan with a Health Savings Account (HSA). Each of these plans are available for single or family coverage at affordable rates.
Dental Coverage
Eligible employees may choose either single, limited family, or family coverage.
Vision Coverage
Outagamie County offers single, employee plus one, employee plus children, and family voluntary vision insurance for those that are benefit eligible. Vision insurance coverage provides an opportunity for employees to save money on routine vision exams, contacts, eyeglass frames, and lenses.
Life Insurance
Outagamie County provides group life insurance for full-time employees. The cost of this coverage is paid for in full by the County.
Voluntary Short-Term Disability Insurance
Short-Term Disability pays the employee a portion of his or her income for a specified period of time, as determined by the plan. The Short-Term Disability plan provides coverage for injuries and illnesses that occur outside of work. The premium for this coverage is paid entirely by the employee and is available to active employees that meet the hours threshold requirements.
Long-Term Disability Insurance
All regular, non-union full-time employees are eligible for long-term disability coverage. Premiums are fully paid by the County.
Wisconsin Retirement System
Wisconsin Retirement Program helps provide for financial security during retirement. Monthly annuity payments at retirement are calculated using years of creditable service, average earnings (based on three highest years of earnings), formula factors, age at retirement and selected annuity option.
The retirement plan consists of two parts: an employee-required portion and an employer-required portion. Outagamie County pays the employer portion, and employees are responsible for paying the employee-required portion, which is determined by the state each year. Enrollment is required for eligible employees. Eligibility is determined based on Wisconsin Retirement System plan rules.
Flexible Spending Account Plan
The Flexible Spending Account Plan saves money by allowing the employee to pay for certain medical related expenses and dependent care expenses on a pre-tax basis, reducing annual taxable income resulting in Federal, State, Social Security, and Medicare tax savings.
Employee Assistance Program
Outagamie County has an Employee Assistance Program (EAP). The services offered as part of the County's plan are a benefit provided at no cost to its employees and their immediate family members to help deal with life's stresses. EAP consists of caring individuals who are certified counselors. They offer professional support and direction towards resolving problems or concerns. They can also help by referring the employee to another resource if assistance is needed beyond the EAP.
Paid Time Off
Outagamie County offers several paid time off benefits that include: vacation, personal holidays, national holidays, sick leave, bereavement leave and military leave.
Deferred Compensation
Deferred Compensation allows employees to set aside pre-tax earnings toward retirement. Employees can save up to 100% of their compensation, to a maximum of $20,500 annually, or as little as $10.00 per paycheck. The amount deferred reduces year-end state and federal income tax base. All the earnings will accrue tax-deferred until such time as the assets are withdrawn, generally at retirement, termination, or other special circumstances. There is also an after-tax 457 Roth contribution option.
Employee and Family Clinic
Primary Health Services are available to employees and dependents ages 2 and up, who are covered on a county health plan.
Pet Insurance
Please note that the pet insurance offers are discounts offered to Outagamie County employees and are not programs sponsored by Outagamie County. Please contact the companies directly for any questions, concerns or service issues.
If you would like to learn more, please click below about the benefits.
CONTINUING EDUCATION
Outagamie County encourages continuing education by offering Education Reimbursement. This reimbursement is intended to provide assistance to the employee for out-of-pocket expenses for continuing education for the mutual benefit of the employee and Outagamie County, not covered in the departmental budget.
Any Outagamie County employee in good standing, averaging twenty (20) hours or more per week during the six (6) months prior to the start of the course, is eligible to apply. This statement is not all-inclusive in regard to tuition reimbursement.
01
Please share why you are interested in being an Ongoing Supervisor in Children Youth and Families.
02
Name one innovative practice that is aligned with the Families First Initiative that you would want to implement with the Supervisory team if you were hired?
03
Do you have valid State of Wisconsin Social Work Certification? Only candidates with social work certification will be considered.
Required Question