Supervisory Employee Assistance Program Specialist
Apply NowCompany: U.S Government
Location: Washington, DC 20011
Description:
Supervisory Employee Assistance Program Specialist
Overview
Announcement number/Req ID: req508
Closing date: 4/2/2025
Pay scale & grade: CP 12 - 12
Salary: 163,777.00 - 202,226.00 PA
Job series: 0101
Appointment type: Permanent
Work schedule: Full-Time
Locations
1 vacancies in the following location:
Washington, DC 20001
Relocation expenses reimbursed: No
Telework eligible: True
Clarification from the agency: Open to USCP Employees Only.Navigate to the following URL to apply to this job: USCP Careers
Duties
Summary
The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
Responsibilities
This position is located in the Howard C. Liebengood Center for Wellness, Employee Assistance ProgramDivision, Office of the Chief ofStaff, United States Capitol Police(USCP). Oversee and administer the Employee Assistance Program (EAP). Establishesthe program's objectives and goals, and identifies and assesses externaltreatment services and rehabilitation facilities. Manages the EAP resourcesincluding formulating and executing the budget and monitor all aspects ofresources to include training-related requirements.
Research new therapy services or rehabilitative programs for inclusion inthe EAP. Conducts analysis and evaluation of the effectiveness of externaltreatment and rehabilitation program. Provides program-related briefings,presentations, and trainings to executive leadership and managers regardingemergent issues. Involved in groups and organizations oriented toward theprevention and identification of various types of abuse, and other emotionaland behavioral problems.
Participates in training conferences and workshops to remain current insubject matter expertise relevant to the Department. Conducts quantitative andqualitative EAP-relevant data analysis (i.e. employee trends, utilizationrates, training evaluations, etc.). Writes and reviews contract proposals andmodifications for EAP-related services.
Serves or may assign an EAP Specialist as the initial point of contact foremployees who refer themselves or are referred for counseling or evaluation.Reviews and approves referrals to external treatment and rehabilitationprograms or facilities. Ensures and assists employees in attaining satisfactoryways of coping with problems that may be causing distress. Identifies andredirects employee's actions that may be harmful or self-destructive andassists employees in evaluating, understanding, and arriving at workablesolutions.
Performs the administrative and human resource management functions relativeto staff supervised. Establishes guidelines and performance expectations forstaff members, which are communicated through the formal employee performancemanagement system. Observes worker performance and conducts work performancecritiques. Resolves any informal complaints and grievances. Develops workimprovement plans, recommending personnel actions as necessary.
Travel required: 1 Occasional Travel
Supervisory status: True
Promotion potential: 12
Requirements
You must be a U.S. citizen.Successful completion of a background investigation is required.Must complete a one-year probationary period.
Qualifications
In order to qualify, you must meet the education and/or experience requirements described below.
For the CP-12 level you must have one year (52 weeks) of specializedexperience equivalent to at least the CP-11/GS-13 level that is in ordirectly related to the line of work of the position to be filled. Specialized experience isdefined as experience that includes: 1) expert level knowledge leading a teamof highly skilled technical experts in executing a multifaceted agency-wideprogram; 2) knowledge of employee assistance and human behavioralconcepts, principles, techniques, practices, regulations, and policiessufficient to plan, organize, and evaluate a comprehensive program; 3) ability to create and maintain professional relationships with internal andexternal stakeholders to identify the needs of the Department and providesupport based on those needs; and 4) skill in briefing techniquessufficient to develop, prepare, and present formal briefings to senior officialsand conduct meetings and seminars for large and small working groups.
All eligibility requirements must be met by the closing date of the vacancy announcement.
(Information on Qualification & Education is located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/)
Education
There is no education substitution for experience in this series and/or grade.
Additional Information
Additional Conditions of Employment with the USCP:As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and after a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP.Criminal History Check - Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment. Credit Check - Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration - Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/verify/Fingerprint Check - Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of their criminal history record. Background Investigation - Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions, may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.
How You Will Be Evaluated
Evaluation Factors:Please address all Knowledge, Skills and Abilities (KSAs) within the narrative responses so that your experience can be evaluated properly. We will review your resume, assessment questionnaire, and supporting documentation to determine if you meet the minimum requirements for this job. If you meet the minimum requirements for this job, we will evaluate your application materials to assess the quality, depth, and complexity of your qualifications, accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.Failure to successfully pass a full field background investigation and all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.
Security clearance: 0
Drug test required: No
Required Documents
The following documents are required and must be received by the closing date of this announcement:1. Your Resume: Resumes should include full description of job duties as well as dates (mm/yy) of employment.2. Other supporting documents:- Veterans Preference Documentation, if applicable.- College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirements for this position.
How to Apply
Navigate to the following URL to apply to this job: USCP Careers1. Follow the prompts to upload your resume and/or other supporting documents and complete the occupational questionnaire.2. Click the Submit Application button to submit your application package.3. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.4. To verify that your application is complete, log into your account and select the job posting for this position. The page will display the status of your application, the documentation received, and any correspondence the Department has sent related to this application. 5. Failure to provide all required documents and information requested by the closing date of this announcement may result in your application not being considered.The complete application package must be submitted by 7:59 PM (ET) on the closing date to receive consideration.
Next Steps
After a review of your application materials is made, you will be notified of your eligibility status. If you are referred to the hiring official, you will receive further notification. If further evaluation or interviews are required, you will be contacted.
Agency Contact Information
Veronica Mason
OCAO-Office of Human Resources 119 D Street NE
Email: veronica.mason.ctr@uscp.gov
Equal Employment Opportunity Policy: The United States Capitol Police is an equal opportunity employer. All applicants will be considered without discrimination based on national origin, race, religion, sex (including marital or parental status), disability, age, or any other basis prohibited by applicable law.
Overview
Announcement number/Req ID: req508
Closing date: 4/2/2025
Pay scale & grade: CP 12 - 12
Salary: 163,777.00 - 202,226.00 PA
Job series: 0101
Appointment type: Permanent
Work schedule: Full-Time
Locations
1 vacancies in the following location:
Washington, DC 20001
Relocation expenses reimbursed: No
Telework eligible: True
Clarification from the agency: Open to USCP Employees Only.Navigate to the following URL to apply to this job: USCP Careers
Duties
Summary
The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.
Responsibilities
This position is located in the Howard C. Liebengood Center for Wellness, Employee Assistance ProgramDivision, Office of the Chief ofStaff, United States Capitol Police(USCP). Oversee and administer the Employee Assistance Program (EAP). Establishesthe program's objectives and goals, and identifies and assesses externaltreatment services and rehabilitation facilities. Manages the EAP resourcesincluding formulating and executing the budget and monitor all aspects ofresources to include training-related requirements.
Research new therapy services or rehabilitative programs for inclusion inthe EAP. Conducts analysis and evaluation of the effectiveness of externaltreatment and rehabilitation program. Provides program-related briefings,presentations, and trainings to executive leadership and managers regardingemergent issues. Involved in groups and organizations oriented toward theprevention and identification of various types of abuse, and other emotionaland behavioral problems.
Participates in training conferences and workshops to remain current insubject matter expertise relevant to the Department. Conducts quantitative andqualitative EAP-relevant data analysis (i.e. employee trends, utilizationrates, training evaluations, etc.). Writes and reviews contract proposals andmodifications for EAP-related services.
Serves or may assign an EAP Specialist as the initial point of contact foremployees who refer themselves or are referred for counseling or evaluation.Reviews and approves referrals to external treatment and rehabilitationprograms or facilities. Ensures and assists employees in attaining satisfactoryways of coping with problems that may be causing distress. Identifies andredirects employee's actions that may be harmful or self-destructive andassists employees in evaluating, understanding, and arriving at workablesolutions.
Performs the administrative and human resource management functions relativeto staff supervised. Establishes guidelines and performance expectations forstaff members, which are communicated through the formal employee performancemanagement system. Observes worker performance and conducts work performancecritiques. Resolves any informal complaints and grievances. Develops workimprovement plans, recommending personnel actions as necessary.
Travel required: 1 Occasional Travel
Supervisory status: True
Promotion potential: 12
Requirements
You must be a U.S. citizen.Successful completion of a background investigation is required.Must complete a one-year probationary period.
Qualifications
In order to qualify, you must meet the education and/or experience requirements described below.
For the CP-12 level you must have one year (52 weeks) of specializedexperience equivalent to at least the CP-11/GS-13 level that is in ordirectly related to the line of work of the position to be filled. Specialized experience isdefined as experience that includes: 1) expert level knowledge leading a teamof highly skilled technical experts in executing a multifaceted agency-wideprogram; 2) knowledge of employee assistance and human behavioralconcepts, principles, techniques, practices, regulations, and policiessufficient to plan, organize, and evaluate a comprehensive program; 3) ability to create and maintain professional relationships with internal andexternal stakeholders to identify the needs of the Department and providesupport based on those needs; and 4) skill in briefing techniquessufficient to develop, prepare, and present formal briefings to senior officialsand conduct meetings and seminars for large and small working groups.
All eligibility requirements must be met by the closing date of the vacancy announcement.
(Information on Qualification & Education is located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/)
Education
There is no education substitution for experience in this series and/or grade.
Additional Information
Additional Conditions of Employment with the USCP:As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and after a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP.Criminal History Check - Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment. Credit Check - Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration - Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/verify/Fingerprint Check - Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of their criminal history record. Background Investigation - Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions, may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.
How You Will Be Evaluated
Evaluation Factors:Please address all Knowledge, Skills and Abilities (KSAs) within the narrative responses so that your experience can be evaluated properly. We will review your resume, assessment questionnaire, and supporting documentation to determine if you meet the minimum requirements for this job. If you meet the minimum requirements for this job, we will evaluate your application materials to assess the quality, depth, and complexity of your qualifications, accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.Failure to successfully pass a full field background investigation and all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.
Security clearance: 0
Drug test required: No
Required Documents
The following documents are required and must be received by the closing date of this announcement:1. Your Resume: Resumes should include full description of job duties as well as dates (mm/yy) of employment.2. Other supporting documents:- Veterans Preference Documentation, if applicable.- College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirements for this position.
How to Apply
Navigate to the following URL to apply to this job: USCP Careers1. Follow the prompts to upload your resume and/or other supporting documents and complete the occupational questionnaire.2. Click the Submit Application button to submit your application package.3. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.4. To verify that your application is complete, log into your account and select the job posting for this position. The page will display the status of your application, the documentation received, and any correspondence the Department has sent related to this application. 5. Failure to provide all required documents and information requested by the closing date of this announcement may result in your application not being considered.The complete application package must be submitted by 7:59 PM (ET) on the closing date to receive consideration.
Next Steps
After a review of your application materials is made, you will be notified of your eligibility status. If you are referred to the hiring official, you will receive further notification. If further evaluation or interviews are required, you will be contacted.
Agency Contact Information
Veronica Mason
OCAO-Office of Human Resources 119 D Street NE
Email: veronica.mason.ctr@uscp.gov
Equal Employment Opportunity Policy: The United States Capitol Police is an equal opportunity employer. All applicants will be considered without discrimination based on national origin, race, religion, sex (including marital or parental status), disability, age, or any other basis prohibited by applicable law.