Supply Chain Systems IT Manager

The Supply Chain Systems IT Manager, is the principal architect and technical leader in the Information Technology Function at JR286 responsible for designing, developing, and supporting supply chain management (SCM) and supply chain solutions. This role partners with both technical and non-technical stakeholders to drive business process improvements, application enhancements, and system integrations across the supply chain. The ideal candidate is a forward-thinking leader with a passion for exploring emerging technologies-including AI-driven solutions-to drive innovative outcomes and optimize supply chain performance.

What You'll Do:

Solution Design & Systems Improvement:

• Lead the end-to-end design, development, and implementation of supply chain solutions for Oracle ERP and Krber/HighJump WMS, with a focus on managing global supply chain and distribution processes.
• Provide high-quality technical support across logistics, warehouse management, and other SCM functions.

Cross-Functional Collaboration:

• Serve as a strategic liaison between departments (Finance, Sales & Order Management, Supply Chain & Operations) to gather detailed business requirements and translate them into technical solution specifications.
• Participate in and lead functional and technical design sessions to deliver optimum business solutions.

Process Optimization & Technical Innovation:

• Collaborate with key business users to optimize and automate processes leveraging advanced technologies.
• Champion continuous improvement initiatives through the adoption of agile methodologies and best practices in SDLC.

Integration & Reporting:

• Design, develop, test, and support integrations between internal systems (Oracle EBS R12, Krber/HighJump WMS) and external partners (Freight Forwarders, 3PL Warehouses, etc.).
• Develop and document logical frameworks for analytical visualizations and reports from multiple data sources using SQL and tools such as Tableau and Domo.

Leadership & Mentorship:

• Foster a cooperative environment and a culture of knowledge sharing that embodies the organization's core values.
• Provide technical guidance and mentorship to team members, ensuring high-quality system architecture and effective problem resolution.

Operational Excellence:

• Support critical operational activities, including the month-end closing process.
• Develop and maintain detailed architectural business process flows and technical documentation.

Additionally:

• Stay current with emerging technologies and industry trends (e.g., AI-driven solutions) to continuously improve supply chain solutions.
• Perform other duties as assigned to support overall business objectives.

What to Bring:

Technical Expertise:

• Proven experience in providing functional and technical support for Krber/HighJump WMS applications.
• Experience with Oracle ERP Order Management, Shipping and Inventory Modules
• Extensive development experience with Oracle PL/SQL, RESTful and SOAP web services.
• Demonstrated ability in SQL query tuning and optimization.

Domain Knowledge:

• In-depth understanding of Supply Chain Functions and Warehouse Operations particularly within Order Fulfillment, and Inventory Management.
• Familiarity with electronic data interchange (EDI) formats, mappings, and transformation processes is a plus.

Cloud & Integration Skills:

• Experience with cloud technologies (AWS, OCI) and integration best practices.
• Ability to design and manage integrations between internal and external systems.

Project Management & Leadership:

• Proven track record in managing multiple, high-priority projects simultaneously while meeting deadlines.
• Excellent interpersonal and communication skills, with the ability to interact effectively at all levels of the organization and across diverse cultures.

Innovative Mindset:

• A proactive, forward-thinking approach with a curiosity for new technologies and AI-driven solutions.
• Strong problem-solving skills and the ability to optimize business processes through innovative technical solutions.

What We Offer:

• Competitive salary (we leverage market data) + benefits (medical, dental, vision, 401k match, life insurance, pet insurance)
• Company gym with access to personal trainer
• Paid Parental Leave
• Responsible Time Off (aka Unlimited)
• Summer hours (Memorial Day through Labor Day)
• 13 company holidays
• Professional development workshops