Sustaining Engineering Manager

About Us:

SMC, Ltd. is a globally recognized premium supplier to the medical market with locations throughout the world. People committed to speed, technology, and exceptional performance are the cornerstone of our organization. Comprised of dedicated people and decades of manufacturing experience, we have continued to experience strong growth and currently have outstanding career opportunities for equally dedicated people.

We currently have an exciting opportunity in our Engineering department for a Sustaining Engineering Manager at our Devens, MA location.

Manage sustaining engineering team, as well as a program portfolio of sustaining customers, while supporting the day-to-day operations of the Devens facility.

Essential Job Duties and Responsibilities:

• Responsible for SMC's on-going operation as it relates to on-going sustaining projects.
• Manage a portfolio of sustaining customers.
• Lead sustaining projects and support SMC project team on sustaining projects.
• Manage a team of cross functional engineers while providing the appropriate guidance and direction needed for success.
• Directly interface with SMC's Operations team to prioritize and plan for on-going sustaining activities.
• Work with internal and external resources to research, design, and develop all of the necessary elements of the project - molds, tooling, processes, automation, fixtures, EOAT, secondary equipment, etc.
• Employ excellent problem-solving skills to help troubleshoot and define root cause for issues as they arise.
• Effective use of team, and organizational communication. As the primary interface good communication skills and responsiveness are required.
• Develop project timelines that support our quoted lead-times and incorporate the customer requirements for validation and approval.
• Manage project to ensure that we meet the customer deliverables and complete a seamless transition to production while meeting the quality and financial requirements of the project.
• Deploy good project management techniques with internal and external teams - Action item lists, meeting minutes, strong communication skills, setting priorities, seeking other assistance as required.
• Be the primary technical interface with customer.
• Gather product requirements from the customer as it relates to sustaining improvement activities, or on-going projects.
• Provide technical support and input in the areas of product design, material selection, mold design, manufacturing, secondary operations, validations and other areas related to our industry.
• Ensure that mold, process, or assembly testing is performed in a manner that will give us a thorough development, and a robust manufacturing process.
• Lead efforts to determine test and DOE objectives. Resolve issues that are found during testing.
• Review reports as related to the project including validation reports and summaries as needed.
• Track and update all the necessary documentation during projects and ensure appropriate updates to the Device Master Record (DMR) and ensure that internal documentation and systems are up to date.
• Regular Attendance on site at our Devens, MA facility
• Responsible for maintaining a safe work environment by following all company safety policies and procedures.
• Other duties as assigned.

Essential Qualifications:

• Bachelor of Science Degree in Engineering preferably Plastics.
• A minimum of five years of experience, preferred, in the Plastics Industry, preferably Injection Molding.
• Capable of Multi-tasking, organized, excellent time management skills.
• Must have excellent written and verbal communication skills to handle sensitive and confidential situations.
• Strong technical and proposal writing skills.
• Must have strong presentation skills.
• Ability to exercise strong judgment in analyzing, evaluating and solving problems.
• Working knowledge of 3D CAD software. SolidWorks is preferred.
• Ability to read, write and communicate in English.

ADA Requirements:

• Stand, walk, bend, squat, twist, reach or otherwise move frequently
• Occasional repetitive motion and grasping
• Occasional climbing to reach areas on machines or racks
• Lift, move or otherwise transfer up to 50 lbs. occasionally, >20 lbs. frequently
• Typically sits, grasps items or performs keyboarding for occasional operation of a computer
• Exposure to typical machine shop physical hazards which may require respiratory protection