System Administrator

EXCELLENT PAY AND BENEFITS!

Be a part of one of the most successful financial institutions in the country!!

Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row, Star One has been ranked #1 by America's Credit Unions for providing the highest direct financial benefit to the members we serve.

We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!

• 401(k) Plan, Match, and Profit Sharing
• Annual Wellness Benefit
• Education Assistance
• Employee Loan Discounts
• Medical, Dental, and Vision (Effective date of hire)
• Paid Holidays
• Paid Time Off Program
• Staff Incentive Variable Pay (Bonus)

Job Title: System Administrator

Hours: Monday - Friday 9:00 a.m. to 6:00 p.m. or as agreed upon, Saturday rotation from 8:00 a.m. to 4:00 p.m. and On Call support based on business needs.

Salary Range: $116,900 - $167,900 which is base pay.
Compensation will be based on candidate qualifications.

Job Scope/Duties

• Supports and contributes to the secure and effective provisioning, installation, configuration,
  operation, and maintenance of critical Information Systems infrastructure.
• Essential activities include systems and software support, system maintenance, problem management, writing and maintaining technical documentation and participating in department and organization level projects.
• Deliver Service Desk support and assist with tasks in addition to assigned duties. Monitors and tracks issues in Service Desk ticketing platform as required.
• Assists with escalations from other team members and provides mentoring to less
  experienced team members.

Experience/Minimum Education Requirements

• Requires a minimum of 6-8 years of experience and training in computer technology as well as providing internal and/or external customer technical support and service.
• Hands on networking experience required including ACL's, routing and switching, NAC, SD-WAN, 802.1x, firewall management, IPSEC and remote access VPN's, and security tools.
• Technology specific experience and certifications related to Cloud, Virtualization, Networking, Security, (e .g. Azure, Cisco, Microsoft, Nutanix, VMWare, Zscaler, etc.) is preferred.
• Bachelor's degree in the field of technology is preferred, or an equivalent combination of education and experience.

Knowledge/Skills/Abilities

• Must have excellent verbal and written communication skills and effective interpersonal skills
  including being professional, approachable and maintaining a positive demeanor.
• Must be able to master new computer technology and to identify, troubleshoot and resolve a wide range of technical computer and software related problems.
• Must be well organized with the ability to work well collectively and autonomously in a fast-paced environment handling multiple tasks and priorities

MUST HAVE GOOD CREDIT.

We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled