System/Network Administrator (SNA) Skill Level 3

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Company: Appcast

Location: Laurel, MD 20707

Description:

Description

This position will act primarily as a system administrator with a focus on Windows-associated technologies, some of which are SCCM, Active Directory, and Windows Server Domain among others. This position will work with Windows servers as well as Active Directory.

Other duties will include server backups & restores, network troubleshooting, system monitoring, and virtual and physical hardware installation including but not limited to PC's, laptops, and servers. This position is responsible for backup and recovery, as well as routine network and server hardware. System health checks must be documented on a regular basis. Experience in COTs systems, application systems, databases and report writing are a plus. The position is responsible for daily user support and troubleshooting.

Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages Virtual and storage environments; Linux, UNIX and Windows operating systems; installs/loads operating system software, troubleshoots, maintains integrity; and configures virtual, storage and network components along with implementing operating systems enhancements to improve reliability and performance.

The Level 3 System/Network Administrator (SNA) shall possess the following capabilities:

Provide support for implementation, troubleshooting and maintenance of IT systems

Manage the daily activities of configuration and operation of IT systems

Provide assistance to users in accessing and using IT systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Provide Tier 2 (Escalation) and Tier 3 problem identification, diagnosis and resolution

Provide support for the escalation and communication of status to agency management and internal customers

Optimize system operations and resource utilization, and perform system capacity analysis and planning

Provide support for the dispatch system and hardware problems and remains involved in the resolution process

Provide in-depth experience in trouble-shooting IT systems

Configure and manage Linux, UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to

Build, configure, monitor and maintain virtual environments

Build, configure, monitor and maintain storage environments

Provide detailed analysis and feedback to agency management and internal customers for escalated tickets

Support the design of systems, mission architecture and associated hardware

Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)

Analyze and resolve complex problems associated with server hardware, applications and software integration

Qualifications: Fifteen (15) years' experience as a SA in programs and contracts of similar scope, type, and complexity is required. Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional SA experience may be substituted for a bachelor's degree.

Must have TS/SCI w/Poly

Contractor shall currently possess and maintain one of the following certifications:

Microsoft Certified Solutions Expert-Server (MSCE-Serv) Server Infrastructure or;

Microsoft Certified Solutions Expert-Server (MSCE-Serv) Desktop Infrastructure or;

Microsoft Certified Solutions Expert-Server (MSCE-Serv) Messaging or;

Microsoft Certified Solutions Expert-Server (MSCE-Serv) Communication or;

Microsoft Certified Solutions Expert-Server (MSCE-Serv) SharePoint or;

Microsoft Certified IT Professional - Windows Server (MCITP - Serv) Administrator on Windows Server 8

Microsoft Certified IT Professional - Windows Server (MCITP - Serv) Virtualization Administrator on Windows Server 8 or;

Microsoft Certified IT Professional - MS Exchange Server (MCITP-EXG) Enterprise Messaging Admin on Exchange 2010 or;

Certified Information Systems Security Professional (CISSP) or;

Linux Professional Institute -Level 2 (LPI-2) or:

Red Hat Certified Systems Administrator (RHCSA) or;

Sun Certified Systems Administrator (SCSA) or;

VMWare Certified Professional (Vsphere 5) (VCP5) or;

IBM CASA Lotus Notes/Domino (LND) or;

Computer Technology Industry Association - Storage + (Storage +)

Pay Range:
Pay Range $84,500.00 - $152,750.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is a Fortune 500 technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, civil, and health markets. The company's 46,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $14.4 billion for the fiscal year ended December 30, 2022. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Diversity

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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