Systems Administrator V

Location: Fort Belvoir, VA 22060
Clearance Required: Active Secret (Eligible for TS/SCI)

Job Description:

The job of the System Administrator is to provide Tier II/III support to the customer user base. This includes, but is not limited to, the following areas of responsibilities:

Primary Tasks:

• Perform daily system checks.
• Create and work customer tickets utilizing the agency provided ticket system.
• Assist customers with resolving incidents and service requests by phone, email, and in person.
• Perform user and computer management within Microsoft Active Directory utilizing IAO Express and native Microsoft tools.
• Provision Defense Enterprise Email/DoD365-J accounts via the Defense Enterprise Provisioning Online (DEPO) application.
• Manage Microsoft Endpoint Client Manager (MECM):
  • Create and maintain deployment tasks.
  • Create and maintain application packages.
  • Create and maintain system images.
• Utilize the Defense Information System Agency (DISA) Secure Host Baseline (SHB) to create agency system images.
• Create/Modify Group Policy Objects (GPO) as needed.
• Deploy new servers and applications utilizing physical hardware and virtualization via VMware.
• Maintain Domain Name System (DNS) servers.

Troubleshooting:

• Provide Tier II/III troubleshooting and problem resolution as required.
• Assist Audio/Video team with troubleshooting of camera systems.
• Work with the Air Force 92nd Communications Squadron, DISA, and other external entities to troubleshoot and correct issues outside of agency control.

Security:

• Apply/Update software on all end-user and server equipment utilizing WSUS and MECM on NIPRNET/SIPRNET/JWICS to maintain USCYBERCOM IAVM compliance.
• Apply/Update DISA Security Technical Implementation Guides (STIG) to all end-user and server equipment.
• Work with the IA Engineer, ISSO, and ISSM to comply with all USCYBERCOM security guidelines.
• Work with the IA Engineer, ISSO, and ISSM to remediate all discovered vulnerabilities in a timely manner.
• Comply with all Air Force guidelines.

Documentation:

• Document and maintain current user documentation, system documentation, and checklists.
• Provide a weekly status of activities performed and/or completed.

Equipment Acquisition / Accountability / Disposal:

• Input purchase orders into the government provided purchase order system.
• Inventory, asset tag, and add to inventory database all end-user equipment received.
• Update inventory database when equipment is moved, fielded, or removed from service.
• Work with and assist equipment custodians with annual inventory of equipment.
• Work with and assist equipment custodians with DRMO process of equipment that is no longer needed.

Skills / Qualifications:

• Must possess at time of start a minimum current final SECRET security clearance and be eligible for a TS/SCI security clearance.
• Must possess at time of start a minimum IA Security certification in accordance with DoD 8570.01-M at the IAT-II level. Please reference https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications/ for a list of approved certifications. IAT-III level certifications are also acceptable.
• Must possess at time of start a minimum of ONE of the following computing environment certifications:
  • CompTIA Server+
  • Microsoft Technology Associate (MTA): Windows Server Administration Fundamentals
  • Microsoft Technology Associate (MTA): Security Fundamentals
  • Microsoft Certified Solutions Associate (MCSA): Windows Server 2012
  • Microsoft Certified Solutions Associate (MCSA): Windows Server 2016
  • Microsoft Certified Solutions Expert (MCSE): Core Infrastructure

Additional Items:

• Must be able to lift up to 70lbs.
• Some travel between agency site and Fairchild AFB may be required to perform assigned duties.