Systems Administrator (Windows) with Security Clearance

Overview SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE) Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Program in Dahlgren, VA at the Naval Surface Warfare Center Dahlgren Division (NSWCDD). Responsibilities The Systems Administrator will be responsible for: * Answering questions about installation, operation, configuration, customization and usage of assigned products installed on Windows 10 Computers. * Applying advanced diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. * Specific support consists of troubleshooting hardware, software, and network related issues encountered by users. * Hardware support includes, but not limited to Intel x86 based PCs, overhead projectors, soft boards, telecommunications, laser and inkjet printers, scanners, and Common Access Cards (CAC). * Software support includes, but not limited to Windows operating systems currently supported by Microsoft, Microsoft Office Suite, and various specialty engineering and scientific development tools. * Installation of new software releases, system upgrades, evaluation and installation of patches and to resolve software related issues and Information Assurance Vulnerabilities (IAVs). * Systems Administrator will coordinate with the Corporate IT Help Desk to maintain the established Incident Tickets and Change Request process to track support using Remedy. * Assist with the maintenance and monitoring of the organizational mailbox to ensure that all users receive timely support in response to their requests for assistance. * Maintain and develop IT related procedures required to support the organization. * Support also includes working with the organizations Information Assurance Officer (IAO) for achieving system accreditation. * Provide recommendation to future IT needs of the organization. * Maintain data files and monitors system configuration to ensure data integrity. * Assist in the preparation of a monthly progress and status report. Qualifications * A minimum of three (3) or more years of professional experience. * High School Diploma or Bachelors degree * Demonstrates strong troubleshooting skills along with strong analytical and problem solving skills. * Must have the ability to multi-task and assist others to resolve IT related issues is essential. * Must have knowledge in the installation, maintenance, and administration of computer systems in a LAN/WAN environment. * Requires a strong understanding of current Microsoft supported Windows operating systems. * An understanding of Linux operating systems is desirable; but not required. * Requires a high level of competency in both written and oral communications skills is strongly desired with ability to work in a team environment. * DoD Directive 8570.1 Information Assurance Technical Level II certification required (i.e., Security+ CE, GSEC, SSCP, or CCNA-Security). * Familiarity with the Department of Defense (DOD) networking and security accreditation processes and procedures is required. * A working knowledge of Windows Active Directory is required. * A working knowledge of current Security Technical Implementation Guides (STIGs) and Risk Management Framework (RMF). Physical Demands: * Must be able to lift up to 15-20 pounds * Must be able to stand and walk for prolonged amounts of time * Must be able to twist, bend and squat periodically SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain an maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location #LI-JR1