Systems Administrator

CFT's Vision

To build thriving communities for all

CFT's Mission

To improve the lives of all people in our community by investing in their health, wealth, living and learning. We accomplish this by growing community giving, expanding community impact, and advancing community equity.

We work to meet our mission by:

• Providing giving opportunities through charitable and legacy living, planning, and consulting for individuals, families, nonprofits, and businesses
• Grantmaking and engaging our community around priority issues
• Increasing academic achievement and educational equity for all students in Texas, especially African American, Latino, and economically disadvantaged
• Developing and sharing knowledge and expertise about community needs and resources

CFT's Values

Enhancing the experience and impact of giving through:

1. Exemplary service;

2. Wise stewardship of resources; and as a

3. Trusted partner for community knowledge and collaboration.

Communities Foundation of Texas' main focus is to enhance the experience and impact of giving for individuals, families, companies, foundations and nonprofits by offering charitable tools like donor-advised funds, scholarships, North Texas Giving Day and more. CFT's vision is to build thriving communities for all through three focus areas 1) growing community giving, 2) expanding community impact, and 3) advancing community equity. CFT programs include Educate Texas, CFT for Business, Success Network, the W. W. Caruth, Jr. Fund and other key initiatives. Since 1953, CFT has granted more than $2 billion to support nonprofits in our region, across the nation and the world. Learn more at www.CFTexas.org and through this recent overview video.

Summary

The systems administrator will protect our critical information, systems, and assets, build solutions, implement new software and hardware, provide training, and assist in deploying an overall IT strategy. They will be empowered to innovate, be given challenging assignments, lead initiatives, and take ownership and responsibility. They will receive proper training to help them become a leader in their field.

Key Responsibilities

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Own projects, solutions, and key responsibilities within a larger business initiative
• Handle business-critical IT tasks and systems that provide a commercial advantage in the foundational sector
• Enable faster and more innovative business processes and implement analytics for meaningful insights
• Nurture dependable IT infrastructure and networking with high degree of reliability
• Partner with internal and external partners to communicate project status, activities, and achievements
• Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly
• Monitor data center health using preexisting management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed
• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, and security updates; support internet, intranet, LANs, WANs, and network segments

• Interact with the help desk and other teams to assist in troubleshooting, identify root causes, and provide technical support when needed
• Perform routine/scheduled audits of the systems, including all backups
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions
• Responsible for capacity, storage planning, and database performance

Qualifications / Skills / Requirements

• Bachelor's degree in technology or computer science or equivalent experience
• Five or more years of experience in either systems administration, database administration, or network administration
• Experience with or knowledge of programming languages and operating systems; current equipment and technologies; enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure DevOps)
• Expertise in creating, analyzing, and repairing large-scale distributed systems
• Knowledge of Salesforce system administration
• Knowledge of Oracle system administration
• Knowledge of MuleSoft integration
• Working knowledge of:
  • Microsoft O365 system administration
  • Website applications deployment and management.
  • Azure cloud environment administration
  • Virtualization, VMWare, or equivalent

• Systems and networking software, hardware, and networking protocols (level one, two, three)
• System administration and IT certifications in Linux, Microsoft, or other network-related fields are a plus
• Experience with scripting and automation tools
• A proven track record of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Working knowledge of website applications deployment and management
• Effectively model and demonstrate CFT's core competencies which include Collaboration, Impact and Problem Solving, Integrity and Accountability, Learning, and Internal and External Service

Disclaimer: The above sections contain representative examples of job duties that might be performed by employees assigned to this classification. CFT is a dynamic organization, and the environment can be fluid. Roles and responsibilities may be altered to accommodate changing conditions and objectives as well as to tap into the skills and experience of its employees. Accordingly, employees may be asked to perform duties that are outside the specific work that is listed. This is not an exhaustive list of all responsibilities, duties and/or skills required of all employees within this class.

Accommodations: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.