Systems Administrator
Apply NowCompany: Indiana University
Location: Bloomington, IN 47401
Description:
At University Information Technology Services (UITS) we provide the technology, tools, and services you need to succeed. UITS supports IU's vision for excellence in research, teaching, outreach, and lifelong learning. We ensure a workplace that encourages growth, flexibility, and creativity, as well as a culture that champions inclusion, diversity, and overall employee well-being through programs supported university wide. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.
This job will be with Collaboration Technologies under Learning Spaces within UITS. Responsible for several services around campus including on-prem and cloud based solutions.
Job Summary
Department-Specific Responsibilities
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
Required
Required
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: Sys Admin, Engineer & Program
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [redacted] or by visiting IUPD.
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Apply for Job
This job will be with Collaboration Technologies under Learning Spaces within UITS. Responsible for several services around campus including on-prem and cloud based solutions.
Job Summary
Department-Specific Responsibilities
- Maintains Video Solution at Indiana University.
- Troubleshoots Issues and Tier 3 support.
- Works closely with engineers and other departments to support technology in Classrooms.
- Maintains and supports Cloud and On-Prem services Collaboration Technologies offers.
- Evaluates new products Hardware/Software within Learning Spaces.
- Configures, tests, troubleshoots, upgrades/modifies, and maintains file, print, application, web, database servers and related technologies, including hardware/software configuration and installation, operating system installation and support, security and configuration, backup strategies, business continuity strategies, and institutes best practices on modernizing systems in relation to changing technologies.
- Establishes metrics and monitors systems configuration(s) to ensure data integrity and optimum system performance metrics are obtained.
- Implements system architectural plans, design modifications, and ensures compliance with federal and university policies and standards.
- Provides experienced analysis and evaluates new capabilities and emerging technologies; implements new systems and improves existing ones all the while making sure established protocols and procedures are followed.
- Applies comprehensive knowledge to bug reporting and isolation, test case authoring and refinement, automation scripts, and works closely with other teams (engineering, cross functional and cross campus) to resolve problems.
- Documents systems administration practices and processes (testing, upgrades/modifications, issue/problem resolution).
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
- Bachelor's degree (preferably in computer science or related field)
Required
- 2 years of systems administration or related experience
- Experience with one or more scripting language
- Experience with supporting Kaltura or other Video applications
- Experience with APIs
Required
- Proficient communication skills
- Maintains a high degree of professionalism
- Demonstrates time management and priority setting skills
- Demonstrates a high commitment to quality
- Possesses flexibility to work in a fast paced, dynamic environment
- Seeks to acquire knowledge in area of specialty
- Highly thorough and dependable
- Demonstrates a high level of accuracy, even under pressure
- Thorough knowledge of virtualized computer systems, storage systems, backup systems, network systems, network protocol and software interfaces
- Ability to quickly troubleshoot and resolve moderately complex problems
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Bloomington, Indiana
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
- Multiple plan options for medical insurance
- Dental insurance
- Health Savings Account with generous IU contribution
- Life insurance, LTD, and AD&D options
- Base retirement plan contribution from IU, subject to vesting
- Additional supplemental retirement plan options
- Tuition benefit for IU classes
- 10 paid holidays per year
- Generous Paid Time Off
- Paid Parental Leave
- Employee Assistance Program (EAP)
Job Classification
Career Level: Career
FLSA: Exempt
Job Function: Information Technology
Job Family: Sys Admin, Engineer & Program
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University's Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at [redacted] or by visiting IUPD.
Contact Us
Request Support
Apply for Job
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