Systems Analysis, Consultant

Job Description

Your Role

The Health Solutions IT Portfolio team defines and deliver solutions that meet business objectives and will serve as a facilitator between the business and IT in understanding the business needs; leads eliciting, analyzing, validating, and managing requirements, processes, and high-level solution designs; is a proactive member of an Agile product team.. The Consultant Systems Analyst will report to the Health Solutions IT Portfolio team Senior Manager. In this role you will support the Portfolio by creating and maintaining documentation to solution business needs. Participate in agile ceremonies and create and refine user stories, including acceptance criteria and to groom & prioritize backlog. You will develop and document technical designs and make recommendations for future capabilities.

Responsibilities

Your Work

In this role, you will:

• Formulate/define system scope and objectives based on user needs for the highest complexity changes
• Analyze and evaluate existing or proposed systems and devices to process data
• Prepare charts and diagrams to assist in problem analysis and submits recommendations for solution
• Prepare detailed program specifications and flowcharts, and coordinate system installations with user departments
• Analyze all aspects of business unit functions to determine application, integration and optimal use of information systems
• Create and maintain product documentation upholding established standards and quality
• Create, refine, and maintain user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs
• Contributes in agile ceremonies (i.e., daily standup, sprint planning, retrospective, & demos)
• Participate to populate, groom, and prioritize the backlog
• Leads the eliciting, analyzing, validating, and managing of requirements, business processes and high-level solution designs
• Works to achieve operational targets with significant impact on the departmental results.
• Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.).
• Influences the performance of the business unit or related functional areas in achieving Blue Shield of California's objectives.
• May manage large projects or processes that span outside of immediate job area.
• Work is performed with limited oversight.
• Responsible for making moderate to significant improvements of processes, systems or products to enhance performance of job area.
• Issues faced are numerous and undefined, and require detailed information gathering, analysis and investigation to understand the problem.
• Problems are difficult and moderately complex, typically impact multiple departments or specialties, and are usually solved through drawing from prior experience and analysis issues. Develops new perspectives and innovative approaches on existing

Qualifications

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 7 years of directly related professional experience and deep technical abilities in one or more primary products, programs or technologies
• At least 3 years of experience as a System Analyst with experience working in an agile project-based environment. Proficient with user stories, Scrum, Kanban, retrospectives, team planning, and other related Agile/DevSecOps techniques
• At least 1-2 years of experience working on Cloud based applications like Azure, AWS, Salesforce.
• Excellent understanding and / or experience in building the Real time and Bulk API's.
• Knowledge on Healthcare standards like HL7, FHIR, interoperability is huge plus.
• Excellent oral and written communication skills and excellent problem solving, analyzing, and consulting skills
• Healthcare industry experience preferred/desired experience

Pay Range:

The pay range for this role is: $ 109120.00 to $ 163680.00 for California.

Notes:

Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.

About the Team

Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.

To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.

Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!

Our Values:

• Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
• Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
• Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.

Our Workplace Model:

At Blue Shield of California, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:
  
  • Member-facing and approved out-of-state roles remain remote.
  • Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.
  • For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.
• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.