Systems Engineer II

Candidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work NA% remotely (within the state of WI).

Job Description:

Position Summary

• Systems Engineer will play a key role in the design, planning, execution, and installation of the current infrastructure to support new applications and technologies.
• Support software and hardware upgrades and maintenance of Windows servers, operating systems, infrastructure systems, and applications.
• Must have extensive experience with standard industry practices including management of Windows Server systems. Systems Engineer capabilities with 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected.

Objectives and Tasks

• Administer DFI server infrastructure
• Recommend, install, maintain, optimize, troubleshoot, and document DFI Windows-based server systems, including (but not limited to) Windows Server, SQL Server, and Microsoft IIS
• Maintain, optimize, troubleshoot, and document DFI VMWare vCenter system.
• Maintain, optimize, troubleshoot, and document DFI Dell Unity SAN system.
• Maintain, optimize, troubleshoot, and document DFI internal security systems, such as Nessus, CrowdStrike, and system patching
• Research, install, and maintain software monitoring systems to ensure the Department achieves its goal of minimal downtime and peak performance.
• Provide reports and schematics as directed by the DFI management.
• Act as a consultant to the IT Solution Delivery section to ensure seamless deployment and maintenance of web pages, business systems and applications.
• Administer Active Directory domain infrastructure.

Design and administer DFI cloud systems

• Recommend, install, maintain, optimize, troubleshoot, and document DFI cloud systems in Microsoft Azure.
• Participate in IT bureau projects in an infrastructure capacity to implement new cloud-based systems
• Research and maintain currency in relevant industry trends, provide recommendations for implementation of new technologies, generate project plans to ensure successful adoption of new technologies.
• Research, install, and maintain software monitoring systems to ensure the Department achieves its goal of minimal downtime and peak performance.

Support DFI end-users.

• Provide first and second-level end-user IT support by email, phone, or in-person.
• Participate in triage of IT help desk tickets.
• Possess considerable logic and understanding to analyze and troubleshoot problems.
• Must be able to prioritize trouble calls and respond to emergencies and all levels of troubleshooting.
• Ability to perform as second level support as a secondary function.

Knowledge /Skills/Ability (KSA):

• Knowledge of Windows desktop support.
• Professional oral and written communication skills.
• Problem determination and resolution skills.
• Experience implementing Azure Cloud technologies.
• Working knowledge of Active Directory and Group Policy Management.
• Experience in writing PowerShell scripts to automate system engineering tasks.
• Experience managing a Dell Unity SAN system.
• Experience managing Microsoft Internet Information Services (IIS).
• Experience managing Microsoft Windows Server.
• Experience managing Microsoft SQL Server.
• Experience supporting organizations by working within a help desk ticketing system.
• Expert working knowledge of Microsoft server operating systems.
• Expert working knowledge of virtualization technologies such as VMware.
• Expert working knowledge of ITIL and ITSM principles

Required Skills : Systems Analysis
Additional Skills : Systems Engineer