SYSTEMS ENGINEER SENIOR
Apply NowCompany: Fulton County, GA
Location: Atlanta, GA 30349
Description:
Salary: $84,139.00 - $126,208.00 Annually
Location : FULTON COUNTY ATLANTA, GA
Job Type: FULL-TIME
Remote Employment: Flexible/Hybrid
Department: INFORMATION TECHNOLOGY
Opening Date: 04/03/2025
Closing Date: Continuous
Pay Grade:: K8
UNCLASSIFIED POSITION
CURRENT VACANCY IS IN THE INFORMATION TECHNOLOGY DEPARTMENT
Minimum Qualifications:
Bachelor's Degree in Information Technology, Information Systems, Computer Science or a related field; supplemented by five years of experience in Infrastructure Management or System Management experience, deploying and managing virtualized systems, Active Directory, SCCM, MS Exchange; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license. Microsoft Certified Professional (MCP), Microsoft Certified Server Administrator (MCSA) and/or VMWare Experience or certification tract preferred.
Specific Knowledge, Skills, or Abilities: Must have knowledge of scripting languages (e.g. PowerShell). Must have Computer, Electronics, Engineering and Technology knowledge. Must have knowledge of compute and storage architecture and design principals. Must have expert knowledge of virtualization, operating systems and server and blade hardware, Active Directory and Microsoft Exchange email systems, storage concepts, storage virtualization, storage management and object storage, systems automation scripting and process. Must have advanced knowledge of IP networking and email protocols. Must have strong skills in systems design, communication and collaboration, strong diagnostic troubleshooting, automations, active listening, critical thinking, complex problem solving, operations analysis, and system evaluation. Must have the ability to manage time, to write well and clearly on technical subject for non-technical audiences, and to make sound judgement and decision making decisions.
Examination:
The examination will consist of an evaluation of education and experience accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position
ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES.
Purpose of Classification:
This is a senior systems administration position whose function is to design, manage, operate and implement computing infrastructure including servers, operating systems, storage, and infrastructure services. This position will design, implement and upgrade complex computing infrastructure systems and provide technical leadership for project implementation teams.
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Leads efforts to evaluate and design of new or refreshed server, storage and system software. Provides technical leadership for complex system implementations, maintenance, patching and updates. Troubleshoots and resolves server, storage and software issues, and repairs defective components or submits change requests.
Provides technical support for application development and IT engineering staff. Reviews and documents compute infrastructure processes, procedures and system documentation. Monitors compute infrastructure health, capacity reports and incident tickets and performs corrective actions.
Attends Vendor presentation. Leads and evaluates in proof of concept or pilot trial implementations. Researches vendor solutions and industry forums and reviews.Designs compute infrastructure solutions. Plans and leads large or complex implementations and updates. Serves as a resource for non-standard server builds, backup or storage allocations.
Serves as a technical escalation level for help desk incidents to diagnose and resolve complex incidents. Open support tickets with vendors and work with vendor support staff to resolve incidents. Diagnoses, designs and implement proactive solutions to systematic problems escalated by junior staff. Reviews change requests for planned system updates and patches. Provides occasional after-hours support to address application or infrastructure issues with support teams.
Responds to new or complex service request for server and storage change requests submitted by application development and IT engineering staff. Works with application development and IT engineering staff to diagnose and repair complex application system issues and outages.
Develops and updates standard operating procedures. Develops and updates compute infrastructure systems diagrams, design and component relationships.
Monitors and maintains the County systems infrastructure, ensuring that the appropriate performance meets the needs of the departments. Monitors and performs maintenance for the County's server infrastructure, including Linux and Microsoft OS based servers.
Monitors and performs maintenance for the County's VMware server virtualization infrastructure. Monitors and performs maintenance for the storage infrastructure including directly attached, SAN attached and Network shared storage.Monitors and performs maintenance for the County's infrastructure services such as Active Directory, DNS, Backup, , Infrastructure and monitoring applications.
Works directly with County application, server, and infrastructure related vendors to review, monitor, repair and implement infrastructure components and services.
Communicates with County officials, supervisor, other employees, clients, third party service contractors, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Additional Functions:
Performs other related duties as required.
Occasional after-hours work required.
Performance Aptitudes:
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to act as lead person or crew leader, providing guidance to a work unit, coordinating activities, and reviewing work of the unit.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.
01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?
02
What is your highest level of education completed?
03
Which degree related to this position do you possess?
04
In what field of study related to this position do you possess an Associate's Degree, Bachelor's Degree, Master's Degree, Doctorate's Degree or have earned college credits?
05
If you have received some college credits related to this position, but DID NOT receive your degree, how many college credits did you earn?
06
How many years of experience do you possess in Infrastructure Management or System Management, deploying and managing virtualized systems, Active Directory, SCCM and MS Exchange?
07
If applicable, explain your response to question 6. Include the companies you worked for, the employment dates you acquired the experience indicated and a description of the duties you performed.
08
Please list how many years of experience you have with the following products: 1.) VMWare2.) Exchange 2007 Server Administration3.) Exchange 2010 Server Administration4.) Office 3655.) Active directory Administration
09
What tools do you utilize to assist you in the day to day administration of your environment?
10
How many years of experience do you have with deployments via SCCM?
11
How many years of experience do you have as an Systems Engineer?
12
How many years of experience do you have with Mailbox, CAS and Transport server roles on Microsoft Windows virtual servers?
13
Please describe your experience with any product in the Office 365 Administration Tier/ Console (if any).
14
How long have you worked as a lead worker or supervisor of employees?
15
Are you a former federal employee who has been recently released or accepted early retirement because of DOGE (Department of Government Efficiency)? If you answered "Yes", please upload your notice of termination, release, or retirement in the attachment portion of this application. *Please note this letter is required for interview consideration.
Required Question
Location : FULTON COUNTY ATLANTA, GA
Job Type: FULL-TIME
Remote Employment: Flexible/Hybrid
Department: INFORMATION TECHNOLOGY
Opening Date: 04/03/2025
Closing Date: Continuous
Pay Grade:: K8
UNCLASSIFIED POSITION
CURRENT VACANCY IS IN THE INFORMATION TECHNOLOGY DEPARTMENT
Minimum Qualifications:
Bachelor's Degree in Information Technology, Information Systems, Computer Science or a related field; supplemented by five years of experience in Infrastructure Management or System Management experience, deploying and managing virtualized systems, Active Directory, SCCM, MS Exchange; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
Specific License or Certification Required: Must possess and maintain a valid Georgia driver's license. Microsoft Certified Professional (MCP), Microsoft Certified Server Administrator (MCSA) and/or VMWare Experience or certification tract preferred.
Specific Knowledge, Skills, or Abilities: Must have knowledge of scripting languages (e.g. PowerShell). Must have Computer, Electronics, Engineering and Technology knowledge. Must have knowledge of compute and storage architecture and design principals. Must have expert knowledge of virtualization, operating systems and server and blade hardware, Active Directory and Microsoft Exchange email systems, storage concepts, storage virtualization, storage management and object storage, systems automation scripting and process. Must have advanced knowledge of IP networking and email protocols. Must have strong skills in systems design, communication and collaboration, strong diagnostic troubleshooting, automations, active listening, critical thinking, complex problem solving, operations analysis, and system evaluation. Must have the ability to manage time, to write well and clearly on technical subject for non-technical audiences, and to make sound judgement and decision making decisions.
Examination:
The examination will consist of an evaluation of education and experience accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position
ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. ADDITIONAL INFORMATION WILL NOT BE ACCEPTED AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES.
Purpose of Classification:
This is a senior systems administration position whose function is to design, manage, operate and implement computing infrastructure including servers, operating systems, storage, and infrastructure services. This position will design, implement and upgrade complex computing infrastructure systems and provide technical leadership for project implementation teams.
Essential Functions:
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Leads efforts to evaluate and design of new or refreshed server, storage and system software. Provides technical leadership for complex system implementations, maintenance, patching and updates. Troubleshoots and resolves server, storage and software issues, and repairs defective components or submits change requests.
Provides technical support for application development and IT engineering staff. Reviews and documents compute infrastructure processes, procedures and system documentation. Monitors compute infrastructure health, capacity reports and incident tickets and performs corrective actions.
Attends Vendor presentation. Leads and evaluates in proof of concept or pilot trial implementations. Researches vendor solutions and industry forums and reviews.Designs compute infrastructure solutions. Plans and leads large or complex implementations and updates. Serves as a resource for non-standard server builds, backup or storage allocations.
Serves as a technical escalation level for help desk incidents to diagnose and resolve complex incidents. Open support tickets with vendors and work with vendor support staff to resolve incidents. Diagnoses, designs and implement proactive solutions to systematic problems escalated by junior staff. Reviews change requests for planned system updates and patches. Provides occasional after-hours support to address application or infrastructure issues with support teams.
Responds to new or complex service request for server and storage change requests submitted by application development and IT engineering staff. Works with application development and IT engineering staff to diagnose and repair complex application system issues and outages.
Develops and updates standard operating procedures. Develops and updates compute infrastructure systems diagrams, design and component relationships.
Monitors and maintains the County systems infrastructure, ensuring that the appropriate performance meets the needs of the departments. Monitors and performs maintenance for the County's server infrastructure, including Linux and Microsoft OS based servers.
Monitors and performs maintenance for the County's VMware server virtualization infrastructure. Monitors and performs maintenance for the storage infrastructure including directly attached, SAN attached and Network shared storage.Monitors and performs maintenance for the County's infrastructure services such as Active Directory, DNS, Backup, , Infrastructure and monitoring applications.
Works directly with County application, server, and infrastructure related vendors to review, monitor, repair and implement infrastructure components and services.
Communicates with County officials, supervisor, other employees, clients, third party service contractors, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Additional Functions:
Performs other related duties as required.
Occasional after-hours work required.
Performance Aptitudes:
Data Utilization: Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
Human Interaction: Requires the ability to act as lead person or crew leader, providing guidance to a work unit, coordinating activities, and reviewing work of the unit.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver, and/or control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.
Functional Reasoning: Requires the ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.
01
The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Personnel Department. Do you accept these conditions?
- Yes
- No
02
What is your highest level of education completed?
- High School Diploma or G.E.D. Equivalent
- Some College
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctorate's Degree
- None of the Above
03
Which degree related to this position do you possess?
- Associate
- Bachelor
- Master
- Doctorate
- None of the Above
04
In what field of study related to this position do you possess an Associate's Degree, Bachelor's Degree, Master's Degree, Doctorate's Degree or have earned college credits?
- Business Administration
- Information Technology
- Information System
- Computer Science
- Computer Engineering
- Industrial Engineering
- None of the Above
05
If you have received some college credits related to this position, but DID NOT receive your degree, how many college credits did you earn?
- 0 - 29 Semester Hours
- 30 - 59 Semester Hours
- 60 - 89 Semester Hours
- 90 -119 Semester Hours
- 0 - 44 Quarter Hours
- 45 - 89 Quarter Hours
- 90 - 134 Quarter Hours
- 135 - 179 Quarter Hours
- Does not Apply
06
How many years of experience do you possess in Infrastructure Management or System Management, deploying and managing virtualized systems, Active Directory, SCCM and MS Exchange?
- 0 to 5 months
- 6 months to 1 year
- 1 to 2 years
- 2 to 3 years
- 3 to 4 years
- 4 to 5 years
- 5 to 6 years
- 6 to 7 years
- 7 to 8 years
- 8 to 9 years
- 9 years or more
07
If applicable, explain your response to question 6. Include the companies you worked for, the employment dates you acquired the experience indicated and a description of the duties you performed.
08
Please list how many years of experience you have with the following products: 1.) VMWare2.) Exchange 2007 Server Administration3.) Exchange 2010 Server Administration4.) Office 3655.) Active directory Administration
09
What tools do you utilize to assist you in the day to day administration of your environment?
10
How many years of experience do you have with deployments via SCCM?
- 0 to 6 months
- 6 months to 1 year
- 1 year to 2 years
- 2 to 3 years
- 3 or more years
11
How many years of experience do you have as an Systems Engineer?
- 0 to 6 months
- 6 months to 1 year
- 1 year to 2 years
- 2 years to 3 years
- 3 years to 4 years
- 4 years to 5 years
- 5 years or more
12
How many years of experience do you have with Mailbox, CAS and Transport server roles on Microsoft Windows virtual servers?
- 0 to 6 months
- 6 months to 1 year
- 1 year to 2 years
- 2 years to 3 years
- 3 years to 4 years
- 4 years to 5 years
- 5 years or more
13
Please describe your experience with any product in the Office 365 Administration Tier/ Console (if any).
14
How long have you worked as a lead worker or supervisor of employees?
- 0 to 6 months
- 6 months to 1 year
- 1 to 2 years
- 2 years or more
15
Are you a former federal employee who has been recently released or accepted early retirement because of DOGE (Department of Government Efficiency)? If you answered "Yes", please upload your notice of termination, release, or retirement in the attachment portion of this application. *Please note this letter is required for interview consideration.
- Yes
- No
Required Question