Systems Engineer Supervisor
Apply NowCompany: Virginia Housing Development Authority
Location: Richmond, VA 23223
Description:
Overview
Join our End User Services team help make a difference as a Systems Engineer Supervisor.
This important role will oversee the day-to-day operations of the desktop engineering team, ensuring that all desktop hardware, software, and related systems are functioning optimally. This role is responsible for managing a team of desktop engineers and technicians, coordinating troubleshooting efforts, and ensuring timely and effective resolution of technical issues.
To be successful in this role you must possess:
The ideal candidate would also have experience in:
Internal applicants
This role is open to the Technology Services group only.
This position will close at midnight on 3/14/2025.
MR-9 Please review relevant HR policy under 'Employment Practices' on the Zone before applying.
Apply through the Zone or at http://employees-virginiahousing.icims.com/.
-EOE-
V3 Certified Military friendly employer
Join our End User Services team help make a difference as a Systems Engineer Supervisor.
This important role will oversee the day-to-day operations of the desktop engineering team, ensuring that all desktop hardware, software, and related systems are functioning optimally. This role is responsible for managing a team of desktop engineers and technicians, coordinating troubleshooting efforts, and ensuring timely and effective resolution of technical issues.
To be successful in this role you must possess:
- Multiple years of lead or supervisory/management experience
- Strong knowledge of Windows, macOS, and Linux operating systems.
- Experience with Active Directory, Group Policy, and remote management tools.
- Familiarity with endpoint security, software distribution, and patch management.
- Proficiency in troubleshooting desktop hardware and software issues.
- Experience with ITSM tools
- Excellent leadership and team management skills.
- Strong problem-solving and decision-making abilities.
- Outstanding communication skills, both written and verbal.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
The ideal candidate would also have experience in:
- Multiple years of lead or supervisory/management experience
- Several years' experience, minimum of five years of experience preferred, in Desktop Architecture/Engineering or application packaging
- Several years' experience working in SCCM or Intune
- Experience with multi-platform and operating systems environments
- Experience with endpoint security and related concepts
- ITIL Foundations Certification preferred
- MCSA and MCSE certification preferred
Internal applicants
This role is open to the Technology Services group only.
This position will close at midnight on 3/14/2025.
MR-9 Please review relevant HR policy under 'Employment Practices' on the Zone before applying.
Apply through the Zone or at http://employees-virginiahousing.icims.com/.
-EOE-
V3 Certified Military friendly employer