Systems Engineer

ODFJELL TERMINALS (HOUSTON) INC.

JOB DESCRIPTION

JOB TITLE: SYSTEMS ENGINEER

DEPARTMENT: IT

REPORTS TO: LEE SCOTT

EXEMPT/NON-EXEMPT: EXEMPT

MANAGERIAL (Y/N): N # Direct reports: 0 Total:_____________

BUDGET AUTHORITY:

OVERALL RESPONSIBILITIES

Accountable for the availability of IT systems in Texas and South Carolina. Act as site lead for existing physical and virtual infrastructure, administer infrastructure in the cloud and help accelerate future technologies. Secure IT systems from threats, deliver solutions using security by default principles that reduce risk to business, focal point during cyber incidents. Collaborate with different teams to deliver excellent project results.

ESSENTIAL FUNCTIONS

• Administer computing, storage and network resources in the cloud (Azure IaaS). Collaborate with developers to provide a stable, secure cloud environment.
• Oversee the Cisco wired and wireless LAN network, fiber topologies and high-availability Stratix and Hirschmann switching and related protocols at industrial facilities.
• Work with Internet Service Providers to maintain reliable and secure WAN and Internet circuits.
• Support and maintain network-attached storage systems for virtualized servers; protect storage systems and servers using on-prem backup solution.
• Administer hosts in multiple virtualized clusters; administer Windows guests to provide critical business services.
• Adhere to security policy and practices to protect systems, detect incidents, respond to them and recover when necessary. Contribute to the IT disaster recovery plan and improvements.
• Apply system hardening so that network, storage and computer are less prone to attack.

OTHER FUNCTIONS

• Contribute to the long-term strategic plan for computer, network and storage; keep technology up to date and aligned with business objectives.
• Administer application and desktop delivery - Citrix StoreFront, server virtual delivery agents and client workspace.
• Hands-on hardware maintenance and installation in data center, onsite IDF and MDF facilities and industrial facilities.

MINIMUM QUALIFICATIONS

• Working in a fast paced, operational IT business unit with a focus on safety - planning, risk management, change management, proactive versus reactive approach, etc.
• Collaborating in larger multi-disciplinary projects to ensure IT perspective is understood and accepted.
• Troubleshooting and resolving complex multi-system issues.
• Migrating services from on-prem IT functions to Azure IaaS and PaaS.
• Helping internal IT staff, IT vendors, remote support teams and 3rd party contractors to plan and complete activities in a timely manner.
• Contributing to the strategic technology roadmap and long-term IT financial plan.
• Using technology to innovate and improve business results.

PHYSICAL/MENTAL REQUIREMENTS

Occasionally: Climb stairs to top of tanks, crawling, climbing, reaching overhead, crouching, kneeling, balancing, pushing or pulling, grasping, repetitive use of legs, lifting or carrying 10-25 pounds.

Frequently: Sitting, standing, walking, walking in or out of turnstile, be able to evacuate in an emergency, bending over, repetitive use of hands/arms, fine manipulation, making decisions, discriminating colors.

Continuously: Eye/hand coordination, talking, hearing, touching, smelling, seeing, keyboard/typing, maintaining stamina during workday, thinking analytically; understanding, assimilating and drawing conclusions from information and data; producing unique or creative solutions to problems; receiving and transmitting information accurately using oral and written communications; concentrating on tasks, remembering details, adjusting to changes, examining/observing details, maintaining attention span during workday; using math/calculations, using English language correctly.

COMPETENCIES

Analyzing

• Analyses numerical data and all other sources of information

• Break them into component parts, patterns and relationships

• Probes for further information or greater understanding of a problem

• Makes rational judgements from the available information and analysis

• Comes up with workable solutions to various problems

• Demonstrates an understanding of how one issue may be a part of a much larger system.

Applying and Technology

• Applies specialist and detailed technical expertise

• Develops job knowledge and expertise (theoretical and practical) through continual professional development

• Shares expertise and knowledge with others

• Uses technology to achieve work objectives

• Demonstrates an understanding of different organizational departments and functions

Relating and Networking

• Easily establishes good relationships with customers and staff

• Builds wide and effective networks of contacts

• Relates well to people at all levels

• Knows how to deal with conflicts

Creating and Innovating

• Produces new ideas, approaches, or insights

• Creates innovative products or designs

• Produces a range of solutions to problems.

• Looks for opportunities for the organization to improve

• Considers effective change initiatives

Learning and Researching

• Rapidly learns new tasks and commits information to memory quickly

• Gathers comprehensive information to support decision making

• Demonstrates an immediate understanding of newly presented information

• Encourages an organizational learning approach (i.e. learns from successes and failures and seeks staff and customer feedback)

• Manages knowledge (gathers, classifies and distributes useful information within the organization)

Delivering Results and Meeting Customer Expectations

• Focuses on customer needs and satisfaction

• Sets high standards for quality and quantity

• Monitors and maintains quality and productivity

• Works in a systematic, methodical and orderly way

• Consistently achieves project goals.

WORKING CONDITIONS

Occasionally: Irregular hours, wear PPE, work in hot/cold temperatures, work outside; work around electrical hazards, sharp objects or tools; exposure to dirt, dust, grease, oil, mud, excessive noise; work in difficult interpersonal situations, travel locally between two office locations.

Frequently: maintain composure and professionalism under emotional stress.

Continuously: work in close proximity/potential exposure to hazardous chemicals, maintain TWIC card, perform multiple tasks at the same time, maintaining high level of energy and productivity through the work day.

TOOLS AND EQUIPMENT UTILIZED

• IBM compatible PC
• Microsoft Word, Excel, Outlook
• iPhone