Talent Development Manager

At BigTime Software, we believe that our greatest competitive advantage is our people. As a fast-growing SaaS company on a mission to help our customers streamline and scale their operations, we know that success starts from within. That's why we're investing in a world-class talent experience-from how we attract top-tier professionals to how we help them learn, grow, and thrive across every stage of their career.

We're looking for a Talent Development Manager who is passionate about shaping people-first strategies that fuel business performance. Reporting directly into our Manager, People, you'll own the design and execution of high-impact programs that ensure our team members feel seen, supported, and set up for success as they grow with us.

In this role, you'll have the opportunity to build and evolve the foundational elements of our People team, including; internal training & development of our employees, retention programming, key new hire onboarding programs, career progression frameworks & more. You'll partner closely with Executive Leadership and Functional Leaders to deeply understand their talent needs and how we support creative career pathing and tap into the talent already here at BigTime. If you thrive in fast-paced environments, love building from the ground up, and want to make a meaningful impact on how people experience work, we'd love to hear from you.

Who We Are:

BigTime is the AI-powered professional services platform enabling intelligent decisions and delivering profitable growth. We've proudly been featured on Inc's 500 Fastest Growing Companies in America for 4 years in a row. BigTime Software is the engine behind the greatest consulting firms on the planet, delivering back-office time/budgeting and invoicing to over 2,700 firms worldwide and tracking over $4 billion in billable time each year. Our flagship product is a SaaS-based system that is custom-built for the professional services industry.

BigTime is a PE-backed company, headquartered out of Chicago, with offices in Chicago, Phoenix and Poland. We've proudly been named on "Crain's Best Places to Work" 3 years in a row -- if you're motivated to join a hyper growth organization, we're eager to talk to you.

What We Offer:

• Competitive salary and bonus
• Company pays 100% of benefits, including medical, dental, vision, disability and life insurance
• 401k with generous company match
• Paid Parental Leave
• Hybrid work schedule - In office 3 times a week
• Generous time off and paid company holidays
• Fresh fruit, snacks, cold brew coffee/tea, soda and sparkling water
• Company provided latest technology & software tools
• Onsite gym in Chicago

What You're Accountable For:

Internal Talent Strategy:

• Serve as a strategic partner to the Manager, People and Executive Team to identify internal talent, assess succession planning needs, and shape scalable talent development strategies that support long-term organizational growth.
• Own the design and execution of employee engagement & retention programs that empower team members to grow within the organization; including career pathing frameworks and internal mobility programs.
• Monitor and analyze key engagement, performance, and retention metrics, translating insights into actionable programs and experiences that continually enhance the employee journey.
• Design and lead company-wide learning and professional development initiatives that are aligned to business priorities, skill gaps, and individual growth aspirations.
• Champion a culture of continuous growth, feedback, curiosity, and recognition through thoughtfully crafted programs, workshops, and communication strategies.
• Act as a trusted advisor to employees navigating career transitions or promotions.

Internal Enablement:

• Build and deliver engaging training experiences, leveraging a mix of internal knowledge, external resources, and digital tools to meet the diverse learning needs of our team.
• Act as AI Champion, assisting Manager, People with efficiency programming, metrics and constantly identify tool stack enhancement for the broader people team function.
• Deliver our key employee retention cohorts; ensuring strong participation, skill development, and deepened mentorship relationships.
• Deliver our Leadership Development Program that cultivates strong people leaders across all levels of the organization.
• Deliver our early-career development program (Career Development Program) that accelerates team member's development & role readiness.
• Manage KPIs to track the effectiveness of learning experiences and iterate based on feedback and outcomes.

Who You Are:

• 5+ years of experience in talent development, learning & development, organizational development, or a related field
• 1+ years of implementing AI tools & internal AI enablement programs.
• Experience in organizational design & next gen workforce planning.
• Experience with 9Box methodology, authoring competency/skill matrices & career ladders, performance management frameworks, compensation modeling.
• Experience as Employee Engagement Platform Admin.
• Ability to thrive in a fast-paced, matrixed environment where data-driven decisions, KPIs, and candidate experience SLAs drive performance.
• High sense of urgency, adaptability, and commitment to delivering quality outcomes without compromising candidate experience.
• Strong track record of hiring top talent in competitive markets.
• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience), with expertise in recruiting tools, ATS, and HR technologies.

The expected salary for this position ranges from $90,000 - $110,000 annually.. The actual salary will be determined on an individualized basis taking into account a wide range of factors including, but not limited to, relevant skills, experience, education, and, where applicable, licenses or certifications held. In addition to base salary and a competitive benefits package, this position may be eligible for additional types of compensation such as bonuses.

Applicants must be authorized to work in the U.S. BigTime Software, Inc. is proud to be an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work - In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.