Technical Architect
Apply NowCompany: Tata Consultancy Services
Location: Brooklyn, MD 21225
Description:
Skill: ServiceNow Technical Architect
Salary Range - $90,000-$110,000 a year
#LI-NS2
- 5+ years of technical experience in ServiceNow ecosystem.
- At least 2 implementation project experience one of which is for large customer.
- Strong knowledge of ServiceNow Platform.
- Experience implementing CMDB and cloud Discovery.
- Experience with at least 2 non ITxM modules likes SecOps, HRSD, CSM.
- Strong experience in integrating ServiceNow platform with other enterprise systems using various integration mechanism.
- Experience with upgrades, simplification of customizations.
- Ability to work in a consulting & advisory role with customer.
- Ability to work as Expert guide in troubled project.
- Experience with Agile & DevOps.
- Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations.
- Experience implementing SAM Pro.
- Experience/exposure to APM/EA, SPM.
- Experience implementing Now Assist.
- Experience with competition SaaS platform ( BMC, Salesforce, Pega, Appian, Splunk).
- Experience working with Banking Customer.
- Work as Technical Architect/Lead for all ServiceNow projects, POC/Pilots, new opportunities for a Banking Customer.
- Design, Architect new implementation, enhancements, backlog works.
- Coach, Guide Developer, Administrators, ATF Testers.
- Work closely with Customer platform team to develop ServiceNow roadmap.
- Ability to evangelize ServiceNow to various department within customer organization outside of IT Infrastructure.
- Ability to problem solve, troubleshoot, manage technical escalations.
- Identify and adopt best practices for to manage customizations.
- Lead POC/pilot effort of new capabilities/product features.
Salary Range - $90,000-$110,000 a year
#LI-NS2