Technical Enablement Architect
Apply NowCompany: Cisco
Location: Durham, NC 27709
Description:
Application window is expected to close on 4/27/25
Preference for candidates local to RTP,NC or any City in the US
What We Do
It is an exciting time to work in Global Sales Enablement and Acceleration (SEA). Every day, we empower our Technical Sellers to advance their technical, sales, and professional careers. As part of a global team, our purpose is to develop the Cisco sales force through strategic training programs and learning curriculums aligned with Cisco's architectures and technical sales roles.
Meet the Team
As a Technical Enablement Architect (TEA) within the Technical Sales Role Mastery team, you will focus on sales, technology, architecture, and cross-architecture enablement. Your role is to build expertise and enable our technical sellers globally by coordinating the strategy, planning, and execution of training programs. We facilitate initiatives with multi-functional teams, providing flexibility, customer engagement, groundbreaking technology, and career mobility.
Role & Responsibilities
As a Technical Enablement Architect, you will:
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
This version maintains the original content while organizing it into the requested format.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Preference for candidates local to RTP,NC or any City in the US
What We Do
It is an exciting time to work in Global Sales Enablement and Acceleration (SEA). Every day, we empower our Technical Sellers to advance their technical, sales, and professional careers. As part of a global team, our purpose is to develop the Cisco sales force through strategic training programs and learning curriculums aligned with Cisco's architectures and technical sales roles.
Meet the Team
As a Technical Enablement Architect (TEA) within the Technical Sales Role Mastery team, you will focus on sales, technology, architecture, and cross-architecture enablement. Your role is to build expertise and enable our technical sellers globally by coordinating the strategy, planning, and execution of training programs. We facilitate initiatives with multi-functional teams, providing flexibility, customer engagement, groundbreaking technology, and career mobility.
Role & Responsibilities
As a Technical Enablement Architect, you will:
- Align training initiatives with business priorities by meeting regularly with Enablement Leads within Architectures, BEs, and Sales Enablement teams.
- Collaborate closely with Architecture Teams, Business Entities, and subject-matter experts to ensure training topics and materials meet program goals.
- Lead resource strategy, ensuring the cross-functional team works collaboratively with Instructional Designers and SMEs to curate, refresh, and develop technical training resources.
- Support continuous evaluation of sales training curriculum and assessment materials relative to Cisco's business climate.
- Collaborate with various Stakeholder groups and TSRM team members to implement training programs that improve technical sellers' performance.
- Participate in global cross-functional teams responsible for technology platforms enabling Virtual Learning Experiences.
- Strengthen your knowledge of the Cisco Portfolio, customer industries, and competition by self-training and staying updated.
- Independently manage program-related projects, including creating and documenting the enablement strategy and plan.
- Actively participate in recruiting efforts as needed.
- Focus on reporting metrics and evangelize enablement program success stories internally and externally.
- Advance the global mission of the Global Sales Training programs by driving initiatives related to program collaboration, innovation, consistency, and cultural awareness.
- The ideal candidate will have 5+ years of customer-facing sales experience and at least one year in Sales Training Program management or Adult Education/Learning experience.
- Bachelor's degree is required or 5+ years of industry experience. An advanced degree in Engineering, Business, Education, Instructional Technology, Organization Development, Training and Development, or a related field is preferred.
- Strong strategic planning skills, program planning, and executive communication skills.
- Exceptional presentation and storytelling skills to bring content to life, especially with executive stakeholders.
- Demonstrated business acumen with global perspectives.
- Ability to accurately assess technical sales development plans.
- Collaborative ability to work with on-the-job experience partners and lead cross-functional programs and projects.
- Ability to perform complex work involving a wide range of problems, exercising self-initiative, judgment, and decision-making ability.
- Must be able to work independently with little to no instruction on routine work.
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
This version maintains the original content while organizing it into the requested format.
Message to applicants applying to work in the U.S. and/or Canada:
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.