Technical Lead - Development Services
Apply NowCompany: Manatee County, FL
Location: Bradenton, FL 34203
Description:
Salary: $71,556.54 - $118,068.28 Annually
Location : Bradenton, FL
Job Type: Full-Time (Salaried)
Job Number: 25-00227
Department: Development Services
Opening Date: 03/18/2025
Closing Date: 4/1/2025 11:59 PM Eastern
General Information
Work Location: 1112 Manatee Avenue West, Bradenton, Florida 34205
Work Hours: Monday - Friday, 9:00am - 5:00pm
Expected Starting Annual Range: $71,556.54 - $94,812.41
Professional, tactical, and strategic information technology work requiring an incumbent to produce expert analytical and technical work products. The incumbent identifies and resolves complex problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with extensive latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee.
Area of Assignment: Development Services, Business Services
Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines.
Manages multiple technical projects that involve coordination between multiple departments, divisions, and other stakeholders.
Supervises the daily operations of assigned Business and GIS Analysts.
Assigns work and delegates responsibilities to staff and monitor's progress of staff performance.
Works directly for Manager and helps to perform various personnel-related duties, i.e., recommending hiring/firing, managing disciplinary actions, completing employee performance evaluations, etc.
Supervises daily operations of the Business Services Division in the absence of the Business Services Manager.
Working Conditions:
Indoor/office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations may be required.
Job Description
Essential Functions:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
The incumbent is an effective team player and provides advanced technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others.
The incumbent is self-motivated, and a champion for organizational change committed to challenging the status quo; and facilitates business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements.
Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high-performance.
Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.
The incumbent is an ambassador for a shared vision with the ability to work with others to achieve that vision.
Leverages the PMO for planning, implementing, reporting and evaluating work, and champions the discipline of project management.
Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.
Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction.
Manages customer expectations through Business Relationship Management.
Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Takes ownership for troubleshooting highly complex technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency.
Regularly prepares and delivers verbal and written presentations to peers, with occasional presentations to executives and customers at various levels of the organization.
Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance.
Trains and mentors' colleagues and lower-level employees as a subject matter expert.
Performs other related work (including weather or extreme emergency duties) as required.
Minimum Qualifications
Expert-level proficiency and highly-advanced experience in one or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident/Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project/Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet/Web Services, Business Intelligence, and Organizational Development.
Subject matter experience must be current with particular emphasis on leadership, innovation, and customer service accomplishments.
Seven years of relevant information technology experience; or Five years of relevant information technology experience and an Associate Degree in information technology, computer science, computer technology, or related field; or Three years of relevant information technology experience and a Bachelor Degree in information technology, computer science, computer technology, or related field; or Equivalent combination of education, training, and experience in information technology; and One year of leadership experience.
Valid driver's license required with valid Florida driver license required within 30 days of hire.
More
Candidate to demonstrate competencies and possess certifications in one or more specific fields desired.
Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related certifications desired.
Knowledge, Skills, and Abilities:
Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications.
Ability to multi-task, with proficiency in managing personal daily activities and complex problems and projects for self and others that may cross section and organizational boundaries.
Proficiency in the use of reference materials to research and solve complex problems.
Proficiency in the application of methods and theory in resolving complex problems and performing technical solution analysis.
Proficiency in applying new technologies, soft skills and procedures to gain acceptance.
Ability to work with others to lead or mentor teams and facilitate groups to achieve success.
Ability to prepare and deliver effective presentations at various levels.
Ability to use diplomacy in dealing with difficult customers and delivery of business services.
Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner.
Ability to communicate with tact, patience and courtesy at all levels of the organization.Ability to assist lower level personnel with training of new technologies, processes, and procedures.
Ability to establish and maintain effective work relationships, both inside and outside of the work section.
Ability to self-develop relevant job-related skills for current and future roles.
Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures.
Ability to identify and take ownership in resolving complex problems and troubleshooting.
Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.
Veterans Preference
In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.
EEO/ADA Statement
Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.
Drug-Free Workplace
Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.
Emergency Response/Recovery Activities
All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
Full Time Positions
Employee Assistance Program (EAP):
Wellbeing Benefits:
Miscellaneous Benefits:
Paid Time Off:
Vacation Award: Applies to employees regulary sceduled to work 8 hours per day/40 hours per week.
Years of Service Vacation Days
0-5 16.25 days
6-10 19.50 days
11+ 22.75 days
Insurance:
Retirement:
Career Wellness:
Education Benefits:
Flexible Spending Account:
Permanent Part Time - Benefits
Employee Assistance Program (EAP):
ComPsych - offers all employees and their family members with emotional, financial, legal, and work/life balance support.
LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
Miscellaneous Benefits:
Workers' Compensation
Training/Seminars
Fitness Center Access for employee only
FRS options
Premium Pay Differentials/Career Ladders
Government employee discounts at many retailers and attractions
Access to Manatee County Library Services (books, digital services, tools, museum passes).
Paid Time Off:
12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
Three (3) Personal Holidays
Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs.
per pay-period basis, any work schedule less that this will be earned on
a pro-rated basis
01
VERY IMPORTANT - When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.
Must include Monthly Salary, Name of Employer, Location, Phone Number and Duties for each employer in Work Experience.
Note: "See Resume" is not acceptable.
Identify all gaps not related to medical reasons.
02
If you are claiming Veteran's Preference, please check category of eligibility
03
Which level of education have you achieved?
04
What previous roles have you held that you believe qualify you for this position?
05
How many years of relevant information technology experience do you posses?
06
How many years of leadership experience do you have?
07
Do you possess a valid Florida driver's license or have the ability to obtain one within 30 days of hire?
08
Have you been involved in the design and implementation of a major IT system or application?
Required Question
Location : Bradenton, FL
Job Type: Full-Time (Salaried)
Job Number: 25-00227
Department: Development Services
Opening Date: 03/18/2025
Closing Date: 4/1/2025 11:59 PM Eastern
General Information
Work Location: 1112 Manatee Avenue West, Bradenton, Florida 34205
Work Hours: Monday - Friday, 9:00am - 5:00pm
Expected Starting Annual Range: $71,556.54 - $94,812.41
Professional, tactical, and strategic information technology work requiring an incumbent to produce expert analytical and technical work products. The incumbent identifies and resolves complex problems and projects of a nature that lower-level employees are unable to solve or overcome, including analysis, design, development, configuration, testing, training, documentation, and production support. Work requires creative and original thinking and is performed under the general direction of senior professionals with extensive latitude for individual and team initiative, judgment, and discretion. The incumbent works with customers to determine hardware, software, and system functional requirements through business analysis, and facilitates strategic planning initiatives to achieve business value through partnership. The incumbent reports to a senior manager, or designee.
Area of Assignment: Development Services, Business Services
Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines.
Manages multiple technical projects that involve coordination between multiple departments, divisions, and other stakeholders.
Supervises the daily operations of assigned Business and GIS Analysts.
Assigns work and delegates responsibilities to staff and monitor's progress of staff performance.
Works directly for Manager and helps to perform various personnel-related duties, i.e., recommending hiring/firing, managing disciplinary actions, completing employee performance evaluations, etc.
Supervises daily operations of the Business Services Division in the absence of the Business Services Manager.
Working Conditions:
Indoor/office situation; high noise environment while performing certain responsibilities. Lifting equipment up to 50 lbs. alone; up to 75 lbs. with assistance. Assignment to work a variety of work schedules including compulsory work periods such as callouts, maintenance windows, special assignments, emergencies, and disaster situations may be required.
Job Description
Essential Functions:
These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.
The incumbent is an effective team player and provides advanced technical leadership skills in a manner that fosters commitment, team spirit, pride, and mutual trust and respect; and manages the work of others.
The incumbent is self-motivated, and a champion for organizational change committed to challenging the status quo; and facilitates business process disciplines in performing work assignments in an effective and efficient manner, while providing recommendations for continuous improvements.
Assesses resources and capabilities to influence and develop others to change or improve standards, policies, procedures, and work plans to enable high-performance.
Contributes to project plans, executes, and supports business strategies and solutions that meet critical success factors and desired outcomes, with appropriate key performance indicators for monitoring and controls.
The incumbent is an ambassador for a shared vision with the ability to work with others to achieve that vision.
Leverages the PMO for planning, implementing, reporting and evaluating work, and champions the discipline of project management.
Creates business cases that justify cost in terms of business value and return on investment and maintains the highest standards of financial stewardship.
Provides for service level criteria and meets or exceeds service level commitments in pursuit of customer satisfaction.
Manages customer expectations through Business Relationship Management.
Stays on the cutting-edge of relevant technology by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
Takes ownership for troubleshooting highly complex technical, organizational, and controversial problems and projects, and provides corrective actions driven by a sense of urgency.
Regularly prepares and delivers verbal and written presentations to peers, with occasional presentations to executives and customers at various levels of the organization.
Supports and participates in employee developmental plans, and evaluates, counsels, and rates organizational and employee performance.
Trains and mentors' colleagues and lower-level employees as a subject matter expert.
Performs other related work (including weather or extreme emergency duties) as required.
Minimum Qualifications
Expert-level proficiency and highly-advanced experience in one or more of the following fields: Database Administration, Network Services, Desktop Services, Server Administration, Application Design, Application Development, Solution Life-Cycle Management, Enterprise Architecture, Quality Assurance, Incident/Problem Management, Change Management, Configuration Management, Security Management, Financial Management, Service Management, Customer Service Center, Production Application Services, Storage Area Network, Middleware Services, Project/Portfolio Management, Document Management, Wireless Communications, Telecommunications, Radio, Audio Visual, Geographical Information Services, Internet/Web Services, Business Intelligence, and Organizational Development.
Subject matter experience must be current with particular emphasis on leadership, innovation, and customer service accomplishments.
Seven years of relevant information technology experience; or Five years of relevant information technology experience and an Associate Degree in information technology, computer science, computer technology, or related field; or Three years of relevant information technology experience and a Bachelor Degree in information technology, computer science, computer technology, or related field; or Equivalent combination of education, training, and experience in information technology; and One year of leadership experience.
Valid driver's license required with valid Florida driver license required within 30 days of hire.
More
Candidate to demonstrate competencies and possess certifications in one or more specific fields desired.
Other highly desirable knowledge, skills, abilities, and credentials relevant to the position such as ITIL, EPAS, SDLC, PMBOK, and other related certifications desired.
Knowledge, Skills, and Abilities:
Knowledge in standard office practices, policies, procedures, personal computers, operating systems and related software applications.
Ability to multi-task, with proficiency in managing personal daily activities and complex problems and projects for self and others that may cross section and organizational boundaries.
Proficiency in the use of reference materials to research and solve complex problems.
Proficiency in the application of methods and theory in resolving complex problems and performing technical solution analysis.
Proficiency in applying new technologies, soft skills and procedures to gain acceptance.
Ability to work with others to lead or mentor teams and facilitate groups to achieve success.
Ability to prepare and deliver effective presentations at various levels.
Ability to use diplomacy in dealing with difficult customers and delivery of business services.
Ability to communicate effectively, both verbally and in writing, with peers and others in a clear and concise manner.
Ability to communicate with tact, patience and courtesy at all levels of the organization.Ability to assist lower level personnel with training of new technologies, processes, and procedures.
Ability to establish and maintain effective work relationships, both inside and outside of the work section.
Ability to self-develop relevant job-related skills for current and future roles.
Ability to understand, follow, and to provide specific instructions, priorities, policies and procedures.
Ability to identify and take ownership in resolving complex problems and troubleshooting.
Knowledge and commitment to quality workmanship, dependability, and the principles of accountability, civility, and ethics.
Veterans Preference
In accordance with Florida Statute 295.07, F.S., Chapter 55A-7, priority consideration in employment will be given to eligible veterans and spouses of disabled veterans. Applicants claiming preference must provide a DD Form 214 or other acceptable documentation with their application. We are committed to honoring the service and sacrifices of our veterans and their families.
EEO/ADA Statement
Manatee County Government is an equal opportunity employer and is committed to providing reasonable accommodations to individuals with disabilities. If you require any accommodations to participate in the recruitment process, please contact Human Resources at 941-748-4501 x 3865.
Drug-Free Workplace
Manatee County Government is a drug-free workplace in accordance with Federal and Florida Law.
Emergency Response/Recovery Activities
All employees may be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
Full Time Positions
Employee Assistance Program (EAP):
- ComPsych- offers all employees and their family members with emotional, financial, legal, and work/life balance support.
- LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
- Five (5) free visits annually for employees and covered family members.
Wellbeing Benefits:
- Wellness/Health Coaches (5 Free per year)
- On-site Fitness Centers for you and your dependents with 24/7 access
- Personal Training (5 Free per year)
- Pharmacy Technician
- Group Fitness Classes
- Musculoskeletal Physical Therapy Management
- Diabetes Care Program
- Registered Dietician (5 Free per year)
- Massages with licensed therapist (small copay)
Miscellaneous Benefits:
- Workers' Compensation
- Training/Seminars
- Premium Pay Differentials/Career Ladders
- Government employee discounts at many retailers and attractions
- Access to Manatee County Library Services (books, digital services, tools, museum passes).
Paid Time Off:
- 12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
- Three (3) Personal Holidays
- Personal Sick Leave
- Family Sick Leave
- Sick Leave Bank (Donated Hours)
- Professional Medical Appointment Leave
- Bereavement Leave
- Military Leave
- Military Training Leave
- FMLA
Vacation Award: Applies to employees regulary sceduled to work 8 hours per day/40 hours per week.
Years of Service Vacation Days
0-5 16.25 days
6-10 19.50 days
11+ 22.75 days
- Earn an additional day of vacation every six (6) consecutive months of no sick leave.
Insurance:
- Award-winning Health Plan with deductibles as low as $0.
- Dental Insurance
- Vision Insurance
- Prescription Insurance
- Life Insurance (6 times salary at low cost)
- Long-term and Short-term Disability Insurance
Retirement:
- Florida Retirement System (FRS) with Pension Plan and Investment Plan options.
- 457b Tax Deferred and ROTH account options through Voya.
- FRS Webinars
- Free financial guidance with licensed, non-commissioned financial planner
Career Wellness:
- Professional Leadership Programs
- Instructor-Led and eLearning Training
- Premium Pay Differentials/Career Ladders
- Career Counseling
- Toastmasters
- Networking Membership (Manatee Chamber of Commerce, Lakewood Ranch Business Alliance)
- Employee Recognition Programs with monetary and time-off awards
Education Benefits:
- Tuition Reimbursement eligible after six (6) months of Public Service, including GED reimbursement.
- Continuing Education support through Training/Seminars and Premium Pay Differentials/Career Ladder.
- Public Service Loan Forgiveness (PSLF)
Flexible Spending Account:
- Options for Health Care and Dependent Care Spending Accounts providing pre-tax savings.
Permanent Part Time - Benefits
Employee Assistance Program (EAP):
ComPsych - offers all employees and their family members with emotional, financial, legal, and work/life balance support.
LAMP counselors available for personal support including emotional, substance abuse, marital, and financial issues.
Miscellaneous Benefits:
Workers' Compensation
Training/Seminars
Fitness Center Access for employee only
FRS options
Premium Pay Differentials/Career Ladders
Government employee discounts at many retailers and attractions
Access to Manatee County Library Services (books, digital services, tools, museum passes).
Paid Time Off:
12 Paid Holidays including New Year's Day, Thanksgiving, and Christmas.
Three (3) Personal Holidays
Paid Time Off and Leaves of Absence are based on an 8 hrs./day 80/hrs.
per pay-period basis, any work schedule less that this will be earned on
a pro-rated basis
01
VERY IMPORTANT - When answering supplemental questions about experience, education or certification, please be sure the information is reflected in the Education, Work Experience and Certificates and Licenses sections of your application.
Must include Monthly Salary, Name of Employer, Location, Phone Number and Duties for each employer in Work Experience.
Note: "See Resume" is not acceptable.
Identify all gaps not related to medical reasons.
- I acknowledge the above statement
02
If you are claiming Veteran's Preference, please check category of eligibility
- A disabled veteran who is eligible for receiving compensation under public law administered by Department of Veteran's Affairs and Department of Defense
- The spouse of a veteran who cannot qualify for employment because of total and permanent service-connected disability, or spouse of a veteran missing in action, captured or forcefully detained by a foreign power
- A wartime veteran who has served at least 1 day during a wartime period (active duty for training may not be eligible)
- An un-remarried widow or widower of a Veteran who died of a service-connected disability
- The mother, father, legal guardian, or un-remarried widow or widower of a service member who died as a result of military service under combat-related conditions as verified by the U.S. Department of Defense
- A current member of any reserve component for the United States Armed Forces or the Florida National Guard
- A veteran with a "Honorable" discharge (Active duty for training may not be allowed for eligibility)
- Not claiming Veteran's Preference
03
Which level of education have you achieved?
- No high school equivalency
- High school graduate/equivalent
- Associates degree
- Bachelors degree
- Masters degree
04
What previous roles have you held that you believe qualify you for this position?
05
How many years of relevant information technology experience do you posses?
- None
- 1-2 years
- 3-4 years
- 5-6 years
- 7+ year
06
How many years of leadership experience do you have?
- None
- 1 Year
- 2+ Years
07
Do you possess a valid Florida driver's license or have the ability to obtain one within 30 days of hire?
- Yes
- No
08
Have you been involved in the design and implementation of a major IT system or application?
- Yes
- No
Required Question