Technical Program Manager, Engineering

Job Description

About the Company

Fanatics Live and Fanatics Collect is a global product and technology group dedicated to revolutionizing the world of collectibles. Every single day our team of experienced product leaders, engineers, and operators obsesses over how to create the ultimate collector experience with our products: Topps.com, the direct to consumer ecommerce platform of the Topps brand, Fanatics Collect, the most trusted and dynamic collector focused marketplace, and our collector focused live shopping platforms, Fanatics Live and Voggt.

We have the unique advantage of being backed by Fanatics - the world's largest sports merchandiser, with more than 900 global sports relationships, 90+ million reachable fans, and exclusive licensing deals with the MLB, NFL, and NBA among many others - but we're a nimble, ambitious team building products from the ground up.

If you're passionate about building world class products and share our love for sports fans and collectors, Fanatics Live and Fanatics Collect offers an exciting opportunity to be part of a dynamic team creating the future of collecting.

About the Role

Fanatics Collectibles is looking for a Technical Program Manager, Engineering to help ensure the success of our most critical strategic programs and DTC product teams. The successful candidate should excel in managing cross functional relationships, be a great teammate, a lifelong learner, and phenomenal communicator with a passion for servant-leadership. In service of success, he/she/they will need to be flexible, agile and responsive in order to lead fast paced business critical initiatives. In this highly visible role, he/she/they will need the ability to move fluidly between communication styles to meet a varied audience, presenting to leadership one day and diving deep with engineering and design the next. This is a highly technical role where you will engage with engineering and product leadership and must be able to translate complex requirements into business actions.

Responsibilities:

• You will be responsible for leading the daily execution, team health and day to day project management of our core Direct to Consumer (DTC) products.
• You will influence priority decisions; you will dive deep into architecture and operations, collaborate with engineering and product leaders to enable teams to deliver results.
• You will develop workback timelines, facilitate critical program reviews & retrospectives, while always maintaining a lens on continuous process improvement.
• You will maintain Program dashboards, progress reporting, presentations, communications, and actionable project plans in line with best practices of the organization as directed by the Senior Director, Program Management.
• Be able to work on multiple concurrent projects at any given time across our DTC business.
• Drive quarterly planning exercises with your engineering and product teams
• Be instrumental in launching and testing new services, product features and building for operational scale.
• Be able to get into the details of every project you run, understand technical as well as business issues, and provide hands-on support to bring the program to success.
• Have a proven ability to run Scrum teams at scale, remove blockers and partner effectively with engineering, product, design and QA on a daily basis
• Provide hands on technical project management and Scrum Master support to our engineering teams
• Be fluid in Agile and deadline driven project methodologies and be able to drive best practices with your teams
• Ensure proper documentation and issue hygiene across your teams using our productivity tools
• Have a solid product understanding in the Collector/Hobby space.

Qualifications:

• 5+ years of technical program management experience working directly with software engineering teams, product consumer experience teams, and UX design teams.
• Excellent cross-organizational verbal and written communication skills to provide status updates and manage expectations effectively.
• Proven ability to manage projects and programs across cross-functional teams, build sustainable processes, and drive alignment.
• Strong strategic thinking with a hands-on approach, willing to roll up sleeves and execute
• Demonstrated experience leading digital product and project initiatives from start to finish, delivering on project goals, and driving business value.
• Highly detail-oriented with a relentless drive for business improvements.
• Ability to conceptualize complex, interrelated applications and system platforms and effectively communicate them to non-technical team members and business partners.
• Experience managing broad stakeholder groups to achieve strategic objectives.
• Ability to thrive in an entrepreneurial environment and navigate ambiguity and competing priorities.
• Skilled in managing priorities, scheduling, and technology bottlenecks, driving escalation management, anticipating and making tradeoffs, and balancing business needs with technical constraints.
• Experience working on both data-driven, quick-turnaround projects and long-range initiatives.
• Proven ability to successfully partner with engineering, product, and executive leadership to drive programs to completion and minimize friction.
• Passionate about coaching teams and individuals to achieve great outcomes.
• PMP or equivalent certification preferred.
• Experience in the sports, entertainment, or e-commerce industry is highly preferred.
• Strong proficiency with Google Suite, Slack, GitHub, Atlassian products, Linear, and Notion.

The salary range for this position is $140,000 - $175,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

Ensure your Fanatics job offer is legitimate and don't fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers