Technical Program Manager
Apply NowCompany: Saxon Global
Location: Santa Clara, CA 95051
Description:
Duties:
Engage closely with CX Product Managers to successfully execute on CX initiatives Responsible for the overall direction, coordination, implementation, execution, and completion of critical programs.
Plan and drive the Customer Support Portal (CSP) Roadmap Drive the CSP sprint ceremonies on a regular basis and ensure cross-functional teams are aligned with the set of programs and priorities and informed of planned schedules for new or enhanced offerings Manage dependencies with cross-functional team members Build & manage Program schedule, timelines, stakeholder engagement and drive trade-off conversations with senior leadership Communicate program updates to senior leadership Effectively track and lead multiple CSP programs simultaneously Develop deep relationships with cross-functional teams
Remote is OK-West coast hours preferred
Skills:
Prior work experience with NPI, Licensing products, CSP or product development is a must
Minimum 10 years of Program Management experience in an Agile environment
Demonstrated ability to lead multiple complex programs simultaneous Ability to set priorities and recommend trade-offs to keep teams focused
Proven ability to manage ambiguity, and a preparedness to take on what is needed to get things done
Being able to influence & lead teams in a matrixed organization
Experience working with cross-functional business teams to launch new services or products
Experience working with Product and Engineering teams
Exceptional written and verbal communication skills
Highly organized and detail-oriented
Undergraduate degree in Computer Science, MIS, Business or equivalent education/training/experience
Required Skills:
PROGRAM MANAGEMENT
PROGRAM MANAGER
CUSTOMER SUPPORT
DETAIL-ORIENTED
PRODUCT DEVELOPMENT
Additional Skills:
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS HIGHLY ORGANIZED NEW PRODUCT INTRODUCTION NPI PROJECT MANAGEMENT TRAINING VERY ORGANIZED
Required Skills : Word
Basic Qualification :
Additional Skills :
Background Check :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship :Yes
Interview times set : :No
Type of project :Project Management Office
Master Job Title :Proj. Mgr: Digital
Branch Code :Delivery
Engage closely with CX Product Managers to successfully execute on CX initiatives Responsible for the overall direction, coordination, implementation, execution, and completion of critical programs.
Plan and drive the Customer Support Portal (CSP) Roadmap Drive the CSP sprint ceremonies on a regular basis and ensure cross-functional teams are aligned with the set of programs and priorities and informed of planned schedules for new or enhanced offerings Manage dependencies with cross-functional team members Build & manage Program schedule, timelines, stakeholder engagement and drive trade-off conversations with senior leadership Communicate program updates to senior leadership Effectively track and lead multiple CSP programs simultaneously Develop deep relationships with cross-functional teams
Remote is OK-West coast hours preferred
Skills:
Prior work experience with NPI, Licensing products, CSP or product development is a must
Minimum 10 years of Program Management experience in an Agile environment
Demonstrated ability to lead multiple complex programs simultaneous Ability to set priorities and recommend trade-offs to keep teams focused
Proven ability to manage ambiguity, and a preparedness to take on what is needed to get things done
Being able to influence & lead teams in a matrixed organization
Experience working with cross-functional business teams to launch new services or products
Experience working with Product and Engineering teams
Exceptional written and verbal communication skills
Highly organized and detail-oriented
Undergraduate degree in Computer Science, MIS, Business or equivalent education/training/experience
Required Skills:
PROGRAM MANAGEMENT
PROGRAM MANAGER
CUSTOMER SUPPORT
DETAIL-ORIENTED
PRODUCT DEVELOPMENT
Additional Skills:
EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS HIGHLY ORGANIZED NEW PRODUCT INTRODUCTION NPI PROJECT MANAGEMENT TRAINING VERY ORGANIZED
Required Skills : Word
Basic Qualification :
Additional Skills :
Background Check :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship :Yes
Interview times set : :No
Type of project :Project Management Office
Master Job Title :Proj. Mgr: Digital
Branch Code :Delivery