Technology Manager/Technology Supervisor (Infrastructure)

Salary: See Position Description

Location : Marana, AZ

Job Type: Full Time

Job Number: 202400069

Department: Technology Services

Opening Date: 08/13/2024

Closing Date: Continuous

Town of Marana

Marana is one of the fastest growing communities in Southern Arizona, located approximately 20 minutes northwest of downtown Tucson and 75 minutes southeast of Phoenix. The Town makes its decisions based on a Strategic Plan that has five focus areas: Cherished Heritage, Vibrant Community, Thriving Commerce, Healthy Lifestyles, and Proactive Public Services.

Marana's standards are high. We are an organization of excellence and have developed four Cultural Value Statements that provide the guidelines for how we work together. Our Cultural Values are: Dedicated Service, Respect, Teamwork and Engaged Innovation.
Position Description

The Town of Marana is seeking a full-time Technology Manager or Technology Supervisor. This is an exciting opportunity for someone interested in providing technical leadership and direction for the Town's Information Technology Infrastructure team. The Infrastructure team manages the Town's information technology (IT) infrastructure, information security, and related systems, e.g., telecommunications network, data storage systems, servers, and security information event monitoring. If you enjoy working with IT infrastructure and have vast experience promoting its use and mitigating cybersecurity threats using industry-standard tools and best practices, look no further.

The Town offers a competitive benefits package:

Alternative work schedules / scheduled telework may be available

Technology Manager
Expected Hiring Range: $90,070 - $112,588
Salary Range: $90,070 - $135,106

Technology Supervisor
Expected Hiring Range: $79,709 - $99,635
Salary Range: $79,709- $119,562

• Placement within the salary range is dependent on direct experience, internal equity, and/or budget.

Examples of Duties

Technology Manager

• Provides leadership and development to assigned staff; establishes team goals and objectives of the functional area(s)
• Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance, and provides guidance in employee relations matters
• Responsible for project and program management, to include project intake, prioritization, buy/build decisions, resource allocation, budgeting, scheduling, etc.
• Provide project updates ensuring on time/on budget delivery of enterprise projects/initiatives
• Ensure regular communication to IT Director/Deputy Director concerning projects, risks, concerns, problems, and needs
• Serves as an interface between functional users and technical resources.
• Manage staff to update and track tasks and high priority projects within relevant project software
• Serves as lead for activities related to infrastructure planning, design, procurement, installation, maintenance and security, including network, server, storage, wireless and data center solutions
• Manages infrastructure operations. Provides a strong leadership role in developing and maintaining the Town's information systems
• Works with outside agencies to troubleshoot and maintain data relationships with other governmental agencies
• VOIP and Cisco Call Manager support, design, implementation and administration
• Advanced administration of Office 365/Exchange including PowerShell scripting, transport rules and Data Loss Prevention

Technology Supervisor

• Provides leadership and development to assigned staff; establishes team goals and objectives of the functional area(s);
• Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance, and provides guidance in employee relations matters
• Responsible for project and program management, to include project intake, prioritization, buy/build decisions, resource allocation, budgeting, scheduling, etc.
• Serves as lead for activities related to infrastructure planning, design, procurement, installation, maintenance and security, including network, server, storage, wireless and data center solutions
• Serves as an interface between functional users and technical resources.
• Makes recommendations for new IT infrastructure technologies.
• Makes recommendations for information security software use across the enterprise, as well as within the department.
• Oversees hardware support contracts by identifying hardware that requires support contracts; gathers quotes; negotiates contract terms; and requests fiscal funding.
• Manages infrastructure and researches new technologies by monitoring status of components; applies configuration changes; identifies equipment that requires maintenance; schedules maintenance or determines equipment end-of-life; requests funding for purchasing replacement equipment.

Minimum Qualifications

Technology Manager

• Bachelor's degree in information technology, computer science, business administration or closely related field.
• Over three years of experience in information technology, project management, IT infrastructure administration or closely related field.
• Over three years of supervisory experience
• Must pass a fingerprint clearance and pre-employment background check.

Technology Supervisor

• Bachelor's degree in information technology, computer science, business administration or closely related field.
• Over three years of experience in information technology, project management, IT infrastructure administration or closely related field.
• Over one year of supervisory experience or must complete the Town of Marana's supervisory academy within one year of hire date.
• Must pass a fingerprint clearance and pre-employment background check.

An equivalent combination of education and relevant experience that provides the desired knowledge, skills & abilities to successfully perform essential functions may be considered.

PREFERRED QUALIFICATIONS:

Technology Manager

• Over three years of experience with Strong understanding of cyber-security policies and procedures
• Over three years of supervisory experience overseeing IT infrastructure professionals, e.g. network administrators, system administrators.
• Over one year of experience administering cloud computing infrastructure services with either Amazon Web Services or Microsoft Azure.
• Advanced knowledge of VMware ESXi infrastructure and networking
• Advanced knowledge of Active Directory, Group Policies, DHCP, DNS, LDAP
• Extensive experience with switching/routing, wireless, SD-WAN. Solid understanding of networking equipment such as Cisco is preferred
• Over one year of experience with information security frameworks, e.g. NIST, FedRAMP.
• Cisco Verified Network Associate (CCNA) preferred
• Microsoft Certified Solutions Associate preferred
• Security Certifications preferred

Technology Supervisor

• Over three years of experience with information security operations administration.
• Over three years of supervisory experience overseeing IT infrastructure professionals, e.g. network administrators, system administrators.
• Over one year of experience administering cloud computing infrastructure services with either Amazon Web Services or Microsoft Azure.
• Over one year of experience administering Windows server environments, e.g. Active Directory, Hyper-V, IIS.
• Advanced knowledge of VMware ESXi infrastructure and networking
• Over one year of experience with information security frameworks, e.g. NIST, FedRAMP.
• Extensive experience with switching/routing, wireless, SD-WAN. Solid understanding of networking equipment such as Cisco is preferred

RECRUITMENT PROCESS
If you meet the minimum requirements, submit a completed Town of Marana application which can be supplemented with a resume and cover letter. Incomplete applications will not be considered. Candidates are responsible for verifying receipt of materials. Applications must be submitted by applying online at All status updates will be sent via email through the applicant tracking system.

REVIEW PROCESS
Job posting will remain open until a sufficient number of applicants have met the minimum requirements. Applications will be reviewed weekly with most qualified candidates being scheduled for interviews.

TOWN OF MARANA CONTACT INFORMATION
11555 West Civic Center Drive
Marana, AZ 85653



QUESTIONS
Human Resources Staff Contact




The Town of Marana is an equal opportunity employer. If you require a reasonable accommodation at any stage of the application/exam process due to a disability, please contact the Human Resources Department prior to any deadlines related to this recruitment process. Please contact the Human Resources Department if you would like this publication in an alternative format.

The Town of Marana offers a variety of benefits to meet your needs. Visit our benefits site for more information:

01

Please select the highest level of education that you have completed.

• I have a high school diploma or general education equivalency
• I have some college past the high school level
• I have an associate's degree
• I have a bachelor's degree
• I have a master's degree
• None of the above options apply to me

02

Please select the item below that more closely describes your experience in information technology, project management, IT infrastructure administration or closely related field.

• I have no related experience
• I have less than 1 year of direct experience
• I have more than 1 year, but less than 3 years of direct experience
• I have more than 3 years but less than 5 years of direct experience
• I have more than 5 years of direct experience

03

Please select the item below that more closely describes your supervisory experience.

• I have no supervisory experience
• My supervisory experience is under 1 year
• I have more than 1 year but less than 3 years of supervisory experience
• I have more than 3 years but less than 5 years of supervisory experience
• I have more than 5 years of supervisory experience

Required Question