Technology Support Specialist II
Apply NowCompany: Imperial Valley College
Location: Imperial, CA 92251
Description:
Salary : $74,360.00 - $97,011.20 Annually
Location : Imperial, CA
Job Type: Classified Regular
Job Number: 25-039
Division: Information Technology
Opening Date: 03/03/2025
Closing Date: 3/17/2025 11:59 PM Pacific
Representative Duties
BASIC FUNCTION:
Under direction of an assigned supervisor, provide technical assistance, training, installation, repairs and service support to District users regarding the use of information technology hardware, peripheral equipment and applications software programs; perform technical duties in the installation of computer, network, telecommunications, and audio visual equipment and software for faculty and staff.
REPRESENTATIVE DUTIES:
Perform a broad variety of computer, telephone, and audio-visual support duties to facilitate and implement automated systems for District faculty and staff; receive and respond to complex service calls and requests for assistance. E Provide coordination and oversight of IT systems used within the District domain to manage the phone system, imaging system, imaging of computer systems, computer patching, mobile devices and other related IT systems. E
Be a second level resource for all computer and other technical issues that require additional technical expertise to address. E
Provide advanced technical assistance, set-up/installation, training and support services for the operation of computer and telephone systems, networks, audio-visual equipment and other IT related peripheral equipment. E
Assemble, install and test computer hardware and related equipment; install required wiring and cabling and connections to servers. E
Receive, inventory, set-up and operationally test incoming computers, phone systems, audio visual equipment and related IT peripheral equipment; set up and provide expertise in arranging workstations. E
Troubleshoot and repair computer, server and network connections, telephone systems, audiovisual equipment, and peripheral equipment failures and malfunctions. E
Create and distribute enterprise-wide computer and software packages to be deployed by imaging technologies. E
Install, configure, and manage complex audio and video equipment used in smart classroom and meeting rooms, including cabling and end-user interface programming to support device switching and volume control between a touch panel and various components. E
Coordinate warranty work and major repair services performed by contractors or other providers. Technology Support Specialist II / Classified / Range 26 Board Approved: 09/14/2022
Operate a variety of computer equipment and peripheral devices, diagnostic and test equipment, switches, network servers, hubs, routers, scanners and other related equipment. E
Maintain system security and protection of confidential information, files, and electronic data.
Prepare and maintain records and reports related to user accounts and profiles, work performed and parts inventory. E
Perform related duties as assigned.
Please click here to view the full job description.
Minimum Qualifications
EDUCATION AND EXPERIENCE: Any combination equivalent to: an associate's degree in computer science or a related field and two years of experience.
IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.
Supplemental Information
RANGE 26 ON THE CLASSIFIED SALARY SCHEULE: Initial salary placement is normally at Step 1, no higher than Step 3. Please click here to review current salary schedule.
For Additional inquiries please contact:Gina Snow
HR Recruiter
Phone: 760-355-6210
Email:
EEO Information
Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Employer/employee paid medical coverage options, dental, vision, and life insurance. For additional information, click
Earned annual sick leave.
Earned annual vacation leave for classified and confidential classified employees.
Enrollment in a California Retirement System.
Location : Imperial, CA
Job Type: Classified Regular
Job Number: 25-039
Division: Information Technology
Opening Date: 03/03/2025
Closing Date: 3/17/2025 11:59 PM Pacific
Representative Duties
BASIC FUNCTION:
Under direction of an assigned supervisor, provide technical assistance, training, installation, repairs and service support to District users regarding the use of information technology hardware, peripheral equipment and applications software programs; perform technical duties in the installation of computer, network, telecommunications, and audio visual equipment and software for faculty and staff.
REPRESENTATIVE DUTIES:
Perform a broad variety of computer, telephone, and audio-visual support duties to facilitate and implement automated systems for District faculty and staff; receive and respond to complex service calls and requests for assistance. E Provide coordination and oversight of IT systems used within the District domain to manage the phone system, imaging system, imaging of computer systems, computer patching, mobile devices and other related IT systems. E
Be a second level resource for all computer and other technical issues that require additional technical expertise to address. E
Provide advanced technical assistance, set-up/installation, training and support services for the operation of computer and telephone systems, networks, audio-visual equipment and other IT related peripheral equipment. E
Assemble, install and test computer hardware and related equipment; install required wiring and cabling and connections to servers. E
Receive, inventory, set-up and operationally test incoming computers, phone systems, audio visual equipment and related IT peripheral equipment; set up and provide expertise in arranging workstations. E
Troubleshoot and repair computer, server and network connections, telephone systems, audiovisual equipment, and peripheral equipment failures and malfunctions. E
Create and distribute enterprise-wide computer and software packages to be deployed by imaging technologies. E
Install, configure, and manage complex audio and video equipment used in smart classroom and meeting rooms, including cabling and end-user interface programming to support device switching and volume control between a touch panel and various components. E
Coordinate warranty work and major repair services performed by contractors or other providers. Technology Support Specialist II / Classified / Range 26 Board Approved: 09/14/2022
Operate a variety of computer equipment and peripheral devices, diagnostic and test equipment, switches, network servers, hubs, routers, scanners and other related equipment. E
Maintain system security and protection of confidential information, files, and electronic data.
Prepare and maintain records and reports related to user accounts and profiles, work performed and parts inventory. E
Perform related duties as assigned.
Please click here to view the full job description.
Minimum Qualifications
EDUCATION AND EXPERIENCE: Any combination equivalent to: an associate's degree in computer science or a related field and two years of experience.
IMPORTANT: To be considered for the position applying for, applicants must submit the required items by the deadline, which include: online IVC application, current resume, and ALL unofficial transcripts (transcripts must show degree was awarded or conferred with a completion date). All attachments will be uploaded into the online application. Applications which do not include all of the required materials will not be forwarded to the screening committee for consideration. Materials submitted become property of the District and will not be returned, copied, or considered for other openings.
Supplemental Information
RANGE 26 ON THE CLASSIFIED SALARY SCHEULE: Initial salary placement is normally at Step 1, no higher than Step 3. Please click here to review current salary schedule.
For Additional inquiries please contact:Gina Snow
HR Recruiter
Phone: 760-355-6210
Email:
EEO Information
Imperial Valley College is an equal opportunity employer and does not discriminate against persons on the basis of race, religion, national origin, sexual orientation, gender, gender identity and expression, marital status, age, disability, pregnancy, medical condition, or covered veteran status.
Employer/employee paid medical coverage options, dental, vision, and life insurance. For additional information, click
Earned annual sick leave.
Earned annual vacation leave for classified and confidential classified employees.
Enrollment in a California Retirement System.