TikTok Shop - User Operations, US Shopping Center - Seattle
Apply NowCompany: TikTok
Location: Seattle, WA 98115
Description:
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
About the Team
As the Customer Product Team, our mission is to provide our customers with entertaining shopping experience in TikTok, we are looking for creative PM with experience in solving user pain points to join our team.
Responsibilities
1. Responsible for establishing and operating e-commerce CRM systems, designing full user lifecycle engagement and conversion strategies aligned with platform supply and marketing features to enhance user engagement and purchase frequency.
2. Leverage deep understanding of U.S. market consumer behavior and trends to develop agile strategies based on real-time data analysis and user feedback. Collaborate with cross-functional teams (Growth, Merchandising, Marketing) to design and implement operational solutions.
3. Continuously optimize operational strategies through platform scenario alignment, developing differentiated approaches for diverse user segments while coordinating resources to achieve business objectives.
Qualifications
Minimum Qualifications:
1. Bachelor's degree or higher with 3 years work experience.
2. Demonstrate creative thinking and excellent campaign planning/copywriting capabilities beyond conventional approaches.
3. Strong communication skills with meticulous attention to detail, patience, and innovative problem-solving mindset.
Preferred Qualifications:
1. Preference given to candidates with e-commerce operations, CRM management, or user growth expertise.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.
About the Team
As the Customer Product Team, our mission is to provide our customers with entertaining shopping experience in TikTok, we are looking for creative PM with experience in solving user pain points to join our team.
Responsibilities
1. Responsible for establishing and operating e-commerce CRM systems, designing full user lifecycle engagement and conversion strategies aligned with platform supply and marketing features to enhance user engagement and purchase frequency.
2. Leverage deep understanding of U.S. market consumer behavior and trends to develop agile strategies based on real-time data analysis and user feedback. Collaborate with cross-functional teams (Growth, Merchandising, Marketing) to design and implement operational solutions.
3. Continuously optimize operational strategies through platform scenario alignment, developing differentiated approaches for diverse user segments while coordinating resources to achieve business objectives.
Qualifications
Minimum Qualifications:
1. Bachelor's degree or higher with 3 years work experience.
2. Demonstrate creative thinking and excellent campaign planning/copywriting capabilities beyond conventional approaches.
3. Strong communication skills with meticulous attention to detail, patience, and innovative problem-solving mindset.
Preferred Qualifications:
1. Preference given to candidates with e-commerce operations, CRM management, or user growth expertise.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2