Tools Administrator, Entry level with Security Clearance
Apply NowCompany: Independent Software
Location: Columbia, MD 21044
Description:
What you will be doing! As an Entry-Level Tool Administrator, you will install, configure, and administer common IT enterprise management systems, such as HP Openview, ServiceNow, Remedy, Solarwinds, and Splunk. Job Description / Requirements: * Possesses strong Linux skills * Experience with CentOS and Fedora is desired. * Responsibilities include operating within specific EMS applications (ex. ServiceNow, Splunk, SolarWinds, HP Service Manager (SM), and others) * Responsible for assisting with all application patches, IAVAs, installations, upgrades, and integrations * Coordinates installation of software upgrades and/or service packs. Develops and manages the preparation of systems, test criteria, and control for upgrades, service packs, new functionality, enhancements, or error correction. * Administrating day-to-day IT systems to include system availability, configuration changes, and patching * Planning and coordinating configuration and change management procedures and schedules * Ensuring that backups and replication activities have been accomplished per schedule. * Providing support to IT systems, including day-to-day operations, monitoring, and problem systems * Providing second-level problem identification, diagnosis, and resolution of problems. * Maintaining and enhancing knowledge articles. Education and Experience: No demonstrated experience is required. Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. Clearance Required: Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.