Trainer - Network Trunk Provisioning

Trainer - Network Trunk Provisioning (NTP)

[Contract Length] 2 years
[Location] Freehold, NJ or New York, NY
[Work Setup] Hybrid

About the Role

A leading telecommunications company is modernizing its networks to support groundbreaking products and technologies. As a Trainer - Network Trunk Provisioning (NTP), you will play a key role in educating team members on both existing TDM switch infrastructure and emerging switch technologies, such as Ribbon C20/G6/G6. You will ensure that NTP team members receive thorough training on systems, processes, and equipment, enabling them to effectively build, test, and activate DS0 trunking networks.

Key Responsibilities

• Deliver training on switch equipment and NTP processes.
• Track and facilitate training programs for new NTP team members.
• Collaborate with cross-functional teams to develop and refine training content.
• Support the modernization of network infrastructure by educating teams on new technologies.

Must-Have Skills

• Strong knowledge of voice switching networks and technologies (Nortel DMS, Client 5ESS, Siemens, Ribbon G6/C20).
• Experience working with cross-functional teams.
• Ability to train internal teams on the build, test, and activation of T1s and DS0s.
• Proficiency in systems such as Access Client, WFA, TIRKs, and BDMS.
• Ability to manage multiple priorities in a dynamic environment.
• Strong communication skills, both oral and written.
• Proficiency with Google Suite and Microsoft Office.

Preferred Qualifications

• Prior experience training teams in network trunk provisioning or telecommunications.
• Familiarity with emerging switch technologies and network modernization initiatives.

Education & Experience

• Bachelor's degree in a relevant field or
• Five years of experience in switching, transport, and NTP processes and procedures.

Work Schedule & Location

• Shift: Day shift, with flexibility for off-shift activities.
• Location: Freehold, NJ or New York, NY.