Trainer Senior BSA - A
Apply NowCompany: Tecknomic
Location: Washington, DC 20011
Description:
This is a full-time position with Tecknomic and the project is with the Child and Family Services Agency (CFSA). This is a hybrid role (onsite 4 days per week) in Washington DC. Please note, in order to apply for this position, you must be able to provide proof of Covid-19 vaccination at the initial screening stage of the interview.
Note that the interview process for this role includes an in-person meeting.
This role closes on 8/29/2024.
BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new application, developing training material and delivering training. This position requires 4 day on site.
Responsibilities:
Business analysis and process mapping
Maintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software application.
Collaborate with Product Owners to understand business processes, watch demonstrations and using a sandbox develop training material for staff.
Identify channels to deliver training to staff including videos, tipsheets, contextual help and others.
Training and organizational change management
Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.
Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.
Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
What we bring:
Health, Dental and Vision Benefits
Life, AD&D, Short Term Disability and Long Term Disability paid 100% by the company
Time off: Public Holidays, Vacation Days & Sick Days
401K
Note that the interview process for this role includes an in-person meeting.
This role closes on 8/29/2024.
BA/Trainer, you'll be responsible for maintaining business process flow diagrams, learning new application, developing training material and delivering training. This position requires 4 day on site.
Responsibilities:
Business analysis and process mapping
Maintain comprehensive business process flow diagrams (i.e., process maps / flow charts) to document and visualize workflows that are supported by new software application.
Collaborate with Product Owners to understand business processes, watch demonstrations and using a sandbox develop training material for staff.
Identify channels to deliver training to staff including videos, tipsheets, contextual help and others.
Training and organizational change management
Create training materials, including user guides, videos, and other instructional resources, to facilitate user onboarding and ongoing system support.
Collaborate with cross-functional teams to maintain knowledge base portals such as Confluence, AzureDevOps, and SharePoint, ensuring that information is up-to-date, organized, and easily accessible.
Conduct hands-on end-user training on Dynamics 365, ensuring users are equipped with the knowledge and skills necessary to utilize the system effectively.
What we bring:
Health, Dental and Vision Benefits
Life, AD&D, Short Term Disability and Long Term Disability paid 100% by the company
Time off: Public Holidays, Vacation Days & Sick Days
401K