Training Manager (Spine, MedEd)

Description

The Training Manager is accountable for the comprehensive development, delivery, and continuous refinement of Augmedics' training curriculum. This role requires achieving and maintaining expert proficiency in all Augmedics surgical applications, ensuring the highest standards in training delivery to Augmedics employees, surgeons, surgical teams, and distributor partners on the xvision system.

Beyond clinical education and xvision implementation, the Training Manager collaborates with internal stakeholders to create and deliver training to support various company objectives and priorities and involves regular coordination with Product Development, Quality Assurance, Regulatory Affairs, and R&D teams. Beyond traditional training responsibilities, the Training Manager plays a pivotal role in the development, testing, regulatory submission, and launch of both existing and future Augmedics products and applications. Assigned annual goals will guide the Training Manager in developing and executing a strategic business plan to meet these targets. Extensive travel, estimated at up to 60%, is anticipated, particularly for individuals not based near Augmedics' Chicago office.

Comprehensive Training Creation and Delivery

• Collaborate with R&D, Product, and QA/RA to develop and refine education content, integrating all technology updates and new features into training programs/content promptly and accurately.
• Lead structured xvision system training sessions for Augmedics employees, surgical teams, and distribution partners at the central Training Center and remote training facilities as required.
• Collaborate with R&D and product development teams to integrate all technology updates and new features into training programs/content promptly and accurately.
• 2025 MedEd objectives will focus heavily on extensive CT-F application training, Product and R&D support throughout the year, as well as typical new hire education.
• Work alongside certified xvision surgeons to develop and refine procedural standards and advanced training programs aimed at enhancing clinical outcomes and surgical efficiency.

Onboarding and Certification of New Surgeons

• Facilitate onboarding and certification for newly affiliated (and current) surgeons and surgical teams at designated accounts, ensuring they meet required competency levels in the operation and application of the xvision system.

Cross-Functional Product Development, Program Improvement, and Support

• Work across R&D, QA/RA, R&D, Product, and Sales teams for future product development support, including but not limited to: Product testing (inside/outside of lab setting), usability testing, FDA submission support (inside/outside of lab), usability testing, product launch and clinical support to include case coverage as needed.
• Routinely support Clinical Complaint Review process and Complaint Investigations
• User Manual development support (write, format, and manage the routing of documents through appropriate channels for review and approval).
• Collaborates closely with Upstream Product manager to help ensure alignment across US and IL teams.

Requirements

• Bachelor's degree
• Minimum of 3 + years of clinical experience (operating room) or educational experience in spine market - required.
• Foundational experience and comfortable in robotics/navigation/disruptive technology - preferred
• Experience in leading both internal and external education and sales related training events.
• Comfortable leading in a lab setting - experience in cadaveric lab training is preferred.
• Excellent communication skills, with the ability to adapt and articulate Augmedics' development strategy to a variety of stakeholders (internal and external).
• Extensive travel, estimated at up to 60% is anticipated, particularly for individuals not based near Augmedics' home office.