Training Manager

First National Bank of America is seeking an organized and dynamic Training Manager to join the Residential Lending Team. The Training Manager will be responsible for creating a culture of learning and facilitate solutions for the Residential banking teams on policies, processes, and systems. The successful individual will actively contribute to the development, implementation and management of programs & solutions focused on manager effectiveness, pipeline development, employee engagement, product, process and sales training, building a high-performance culture and onboarding & assimilation. The role will regularly assess program effectiveness and make improvements as needed to accomplish the desired result. The Training Manager will partner closely with department leaders and subject matter experts to assess needs and develop/deploy innovative solutions using a variety of methods including learning by experience, learning through others and formal learning (virtual & in-person) to achieve maximum impact.

Responsibilities:

• Provide role specific training to department new hires to properly integrate them into production as it relates to core company applications and their role
• Provide ongoing training on existing applications, new applications and updates as provided by leadership
• Design and develop cutting edge learning solutions that include, but are not limited to, instructor led training (ILT) (PPT presentations) and alternative learning solutions both through LMS and in person learning paths.
• Develop and organize training manuals, policies and procedures, multimedia visual aids and other educational materials
• Support departmental initiatives and identify ways to enhance training effectiveness

Qualifications:

• 2+ years' experience banking training implementation and delivery experience both live and virtually preferred.
• 3+ years managing a training team preferred
• Strong project management and organizational skills to effectively manage multiple projects simultaneously
• Expert user in Microsoft Office Suite including Power Point, Visio and Teams
• Knowledge of teaching and training banking principles, practices and procedures including individuals, groups, face-to-face and distance learning.
• Adept at getting and maintaining attention/involvement of classroom training in both in-person and remote training.

Employee benefits

• Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental - Premiums as low as $0.00
• Vision - Low premium Plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match
• Adjustable desks that can be raised or lowered to sit or stand

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.

First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.

Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.

First National Bank of America is an Equal Opportunity Employer.

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