Transit Division Manager

Salary: $74,487.25 - $94,747.78 Annually
Location : Asheville, NC
Job Type: Full Time
Job Number: 2025-01544
Department: Transportation
Division: Transit Administration
Opening Date: 04/04/2025
Closing Date: 5/2/2025 5:00 PM Eastern

Summary
About our opportunity:
The City of Asheville is seeking qualified applicants for the position of Transit Division Manager in the Transportation Department. The Transportation Department is responsible for providing safe, efficient, and reliable transportation options for residents and visitors, including public transit, traffic management, and multimodal infrastructure. This position plays a crucial role in overseeing the City's contracted transit operations, managing regional Federal Transit Administration grants, and ensuring high-quality public transit services for the community.
What you'll be doing:

• Managing grant administration, including applying for and monitoring federal and state grants and working with subrecipient agencies.
• Overseeing and managing the City's transit service contract and responding to day-to-day transit service operations matters.
• Coordinating and implementing transit service improvements, including route planning and bus stop modifications.
• Supervising and evaluating assigned staff, including training, performance reviews, and disciplinary actions.
• Developing short- and long-term goals and objectives for the Transit Division.
• Establishing, implementing, and monitoring policies and procedures to align with local, state, and federal regulations.
• Managing the division's budget, including operational and capital expenditures.
• Overseeing transit-related contracts to ensure compliance and service quality.
• Engaging with the community and stakeholders to enhance transit services and address public concerns.
• Overseeing transit technology systems, ensuring accurate ridership analysis and system efficiency.

Benefits:

• Salary: $74,487.25 - $94,747.78 annually
• 13 paid holidays, plus accrual of paid sick and vacation hours
• Full access to the City of Asheville's benefit suite, including Medical, Dental, and Life insurance options
• Enrollment in the North Carolina State Pension Plan and NC State 401K with company matching funds

About you:
We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered:

• Seven years of experience in transit planning, operations, or transportation management plus an Associate's Degree in Transportation Engineering, Urban Planning, Public Administration, or a related field, OR
• Five years of experience in transit planning, operations, or transportation management plus an Bachelor's Degree in Transportation Engineering, Urban Planning, Public Administration, or a related field, OR
• Three years of experience in transit planning, operations, or transportation management plus a Master's Degree in Transportation Engineering, Urban Planning, Public Administration, or a related field.
• Three years of supervisory experience in addition to the education/experience combinations described above.
• Experience working with Federal Transit Administration grand administration is preferred, but not required.

Performance aptitudes:

• Strong leadership and management skills to oversee the transit operations and maintenance contract, as well as City transit personnel.
• Ability to analyze ridership data, develop strategic plans, and improve transit services.
• Excellent communication and community engagement skills to address transit-related concerns.
• Knowledge of federal, state, and local transit regulations and grant administration.

Physical requirements:

• Work is primarily performed in an office setting, with occasional fieldwork. A flexible work arrangement that includes up to two days per week of remote work is possible; however, the position requires primarily in-person presence in Asheville.
• Requires ability to use standard office equipment and attend meetings throughout the city.

Persons of all genders and races are encouraged to apply.

Other things to know:

• Work Schedule:
  
  • This is a 37.5 hour per week position.
  • Monday - Friday 8:30 am to 5:00 pm, with occasional evening or weekend meetings as needed.

About us:
The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city with a culture enriched in diversity.

The City of Asheville values and respects a diverse community, workforce, and ideas and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents, and visitors to fulfill their potential through inclusive engagement practices, relationship building, and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information, or veteran status. The City of Asheville is proud to be a second-chance employer.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
To view our comprehensive benefits package, click
01

Select your highest level of education:

• High School/GED
• Associates Degree
• Bachelors Degree
• Masters Degree
• Doctorate

02

How many years of experience do you have in management or supervision?

• I have no experience in Management or Supervision
• I have less than one year of experience in Management or Supervision
• I have 1 to 3 years of experience.
• I have 3 to 5 years of experience.
• I have 5 to 10 years of experience.
• I over 10 years of experience.

03

How many years of relevant experience do you have in transit, planning, operations, or transportation management?

• Less than 1 year
• 1 - 3 years
• 3 - 5 years
• 5 - 10 years
• 10 or more years

04

Describe a project where you used data or ridership analytics to drive transit service improvements. What was the issue, what changes were made, and how did you measure success?
05

What is your experience with federal or state transit grants, particularly FTA funding? How have you ensured compliance while managing reporting, subrecipients, or project deliverables?
Required Question