Transit Scheduling Manager (Limited Duration w/ plan to Fulltime Conversion)

Salary : $144,470.04 - $175,654.96 Annually
Location : CA 95134-1927, CA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: TSM - Planning - 022025 - NR
Division: Planning
Opening Date: 02/20/2025
Closing Date: 3/10/2025 12:00 PM Pacific

Job Description
**We anticipate this position will convert to a permanent role after a structured six-month training period, coinciding with the retirement of the current incumbent. In the event that the incumbent chooses not to retire, this position will conclude as scheduled. We encourage candidates to apply for this exciting opportunity, which offers valuable experience and the potential for long-term growth within our team.

Are you a strategic leader with a passion for public transit and a talent for optimizing transit service schedules? Santa Clara Valley Transportation Authority (VTA) is seeking a Transit Scheduling Manager to lead a dynamic team of transit service analysts in designing efficient, reliable, and rider-focused transit schedules that keep our communities moving. In this critical role, you will oversee the development of bus and rail schedules, operator work assignments, and service disruption plans for VTA. If you are a detail-oriented transit leader and want to make a tangible impact on public transportation, we invite you to join us in shaping the future of transit in Santa Clara County!

Definition

Under general direction, the Transit Scheduling Manager plans, organizes, manages, and directs the activities, operations, and staff of the transit scheduling function.

Distinguishing Characteristics

The classification has full managerial and administrative authority over the transit service scheduling function and team. Areas of responsibility include mapping and directing activities related to the development and implementation of fixed-route transit service schedules, the run cutting process to develop operator work assignments, the development of temporary special service schedules for special events and service disruptions, and other transit scheduling activities.
Ideal Candidate Statement

The ideal candidate is a proactive, strategic thinker with a deep understanding of transit scheduling, operational planning, and workforce management. They have experience developing transit schedules and operator work assignments, fostering collaboration across departments, and balancing the needs of riders, operators, and agency goals. This person is highly organized, detail-oriented, and skilled at navigating complex scheduling software while ensuring compliance with labor agreements and regulations. With a passion for growing transit ridership, they are committed to delivering efficient, reliable service that enhances the rider experience and strengthens public transportation in Santa Clara County.

About VTA
The Santa Clara Valley Transportation Authority employs more than 2,000 people dedicated to providing solutions that move Silicon Valley. Unique among transportation organizations in the San Francisco Bay Area, VTA is Santa Clara County's authority for transit development and operations (light rail and bus), congestion management, transportation-related funding, highway design and construction, real estate and transit-oriented development, and bicycle and pedestrian planning. With local, state, and federal partners, VTA works to innovate the way Silicon Valley moves and provide mobility solutions for all.
Santa Clara Valley Transportation Authority (VTA) is an independent special district that provides sustainable, accessible, community-focused, innovative, and environmentally responsible transportation options promoting the region's vitality. VTA provides bus, light rail, and paratransit services and participates as a funding partner in regional rail services, including Caltrain, Capital Corridor, and the Altamont Corridor Express.
To learn more, go to: .
Our Community

Santa Clara County, sometimes referred to as "Silicon Valley", is unique for its innovation, natural attractions, and social diversity. With numerous amenities and perfect weather, it has long been considered one of the best places in the United States to live and work. calendar of festivals and celebrations supports the community spirit. Nearby open space provides easy access to mountain parks, trails, lakes, streams, and beautiful coastal beaches. San Jos has received accolades for its vibrant neighborhoods, healthy lifestyle, and diverse attractions from national media, including Business Week and Money magazines.
The county's population of 1.9 million is the largest in Northern California and is rich in ethnic culture and diversity. Enjoy access and the option to explore our closely neighboring counties of San Francisco and Alameda.

Classification: AFSCME

Application Deadline: Monday 3/10/2025 12:00PM
Tentative In Person Interviews Scheduled for the Week of March 17th, 2025
Essential Job Functions
Typical Tasks

• Plans, organizes, manages, and directs the activities, operations, and staff of the transit scheduling function;
• Selects, manages, trains, motivates, assigns, evaluates, counsels, and disciplines staff;
• Manages and participates in the development and maintenance of VTA's fixed-route schedules and the run cutting process to develop operator work assignments;
• Develops and directs the implementation of goals, objectives, procedures, and work standards for the scheduling team and measures and communicates progress regularly;
• Manages the collection and usage of transit performance data;
• Collaborates with Service Planning staff to develop transit service plans, service change proposals, and special service planning projects;
• Manages the operation of complex transit scheduling software and maintains regular contact with scheduling software vendors to ensure the software is functioning properly;
• Participates in negotiations and contributes to collective bargaining processes by providing proposals and pertinent information;
• Conducts field assessments to ensure transit service meets operational requirements;
• Manages the production and maintenance of transit scheduling data, including files related to schedule and run cut development, GIS data, GTFS data, and CAD/AVL data;
• Performs complex cost/benefit analyses on current and proposed service alternatives;
• Coordinates with other departments and organizations to implement service delivery plans and other programs;
• Develops and directs the implementation of communications plans regarding transit schedule and run changes with other departments, operators, and the community;
• Interprets and applies provisions of labor contracts and labor regulations as they pertain to transit schedules, operator assignments, and runs;
• Provides consultation and advice to VTA executive leadership regarding transit scheduling, route design, transit performance, and related topics;
• Manages the collection of operator, employee, rider, and community feedback related to transit service schedules and ensures appropriate and timely responses;
• Uses specialized computer programs to analyze operational, statistical, and budgeting data in the planning of future transit service delivery;
• Prepares materials for and conducts public presentations;
• Presents information to the Board of Directors and various commissions, committees, councils, and boards;
• Represents VTA on special projects with external agencies;
• Performs related duties as required.

Minimum Qualifications

Employment Standards
Sufficient training, education, and experience to demonstrate possession of the required knowledge, skills, and abilities.

Development of the required knowledge, skills, and abilities is typically obtained through a combination of training and experience equivalent to graduation from an accredited college or university with a major in urban or transportation planning, management information systems, or a related field and five (5) years of progressively responsible experience in transit operational service planning, transit scheduling, or transit operations, at least three (3) years of which must be demonstrated experience training and/or reviewing work of lower level staff.

A valid California driver's license is required at the time of appointment.
Supplemental Information
Knowledge of:

• Principles and practices of supervision, training, and employee development;
• Operation of personal computers, specialty software applications, and reporting tools used by the assigned unit;
• Operational characteristics of a public transit system as they relate to the delivery of transit services;
• Methods and techniques used in analyzing transit service performance and productivity;
• Concepts, principles, and techniques of monitoring, evaluating, and planning of transit services;
• Principles and practices of data collection, statistical analysis, and report preparation;
• Knowledge of GTFS, CAD/AVL, and other technical support systems used in the transit industry;
• Nomenclature and symbols used in maps, plans, and specifications;
• Technical knowledge of the major functions within the assigned area of responsibility.

Ability to:

• Select, supervise, train, motivate, evaluate, counsel, and discipline subordinate staff;
• Coordinate and supervise transit performance studies to modify services and plan future service delivery;
• Generate, analyze, and evaluate operational performance data;
• Perform cost benefit analyses on service planning alternatives;
• Read and interpret construction drawings, maps, and other technical documents and materials;
• Conduct field assessments to independently observe transit service delivery;
• Communicate technical information to non-technical audiences;
• Learn and effectively utilize specialty software applications and reporting tools;
• Prepare a variety of correspondence, reports, maps, and other documents;
• Communicate clearly and effectively, both orally and in writing;
• Establish and maintain cooperative working relationships with those contacted in the course of work.

Working Environment/Conditions and Physical Demands
Work Environment and Physical Effort:

Good Conditions

Sedentary Work

Rarely moves boxes weighing up to 20 pounds across the office for various needs
Work Locations:

Office or similar indoor environment - Frequently

Vehicle - Sometimes
Exposures:

Minimal exposure to environmental factors

Santa Clara Valley Transportation Authority is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply.
What's in it for You? (Review Benefits packet)

• Health: VTA participates in a CalPERS-sponsored medical plan with VTA contribution to employee and dependent premium health insurance premiums. Employees pay a monthly contribution of any amount in excess of the Kaiser Bay Area Family rate.

• Flex Spending Account: $300 employer-funded Health FSA for eligible employees

• Vision: VSP full premium for employees and eligible dependents

• Dental: Delta Dental full premium for employees and eligible dependents

• Leave: 17 days of vacation (accrued), 80 Hours of sick time (accrued), 12 paid holidays per year, and 1 floating holiday per year.

Retirement:

Participation in CalPERS

• Classic Members: 2%@55
  
• PEPRA Members: 2%@62

457 Deferred Compensation Plan (voluntary)

• 457 pre-tax

• 457 Roth

• Self-directed brokerage account option for qualifying employees

Retiree medical coverage for eligible employees with VTA contributions to the retiree's medical premium
Additional perks:
- All active full-time employees and their eligible dependents are eligible for transit passes for use over VTA lines, including VTA Paratransit services.
- Employee Assistance Program (EAP) is available to each employee, eligible dependent, and household member, 24 hours a day, seven days a week.
- Tuition Reimbursement
- Professional Development Fund
- Wellness Programs
As we continue to implement our VTA Forward Plan, we aim to strengthen and increase our workforce to take on future opportunities and challenges by elevating our people and our services.
For more information about our VTA Forward Plan, visit: https://www.vta.org/VTAForward
General Instructions
Please read this entire job announcement before applying for the position. Print and keep a copy of this announcement so that you can refer to it. Questions not answered within this job announcement may be sent to personnel@vta.org.
To ensure consideration, completed applications must be submitted online to the Human Resources department by the stated closing time and date posted. When the stated closing date is "continuous," apply immediately; the position may close without notice. You will receive an immediate email confirming receipt of your submitted application. If you do not receive this email, contact NEOGOV's Applicant Assistance Line at (855) 524-5627 between 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Only on-line applications will be accepted for this recruitment (paper applications or resumes will not be accepted). Job Interest Notification Cards, or copies of previous, partial, or un-submitted applications, are not an acceptable substitute to a completed application.
ALL APPLICATION AND TESTING NOTIFICATIONS WILL BE SENT BY E-MAIL. Applicants should select e-mail as the preferred method of notification. Candidates must maintain an up-to-date, valid and reliable e-mail address. Candidates are also responsible for maintaining up-to-date phone numbers and addresses on their on-line account. Due to the number of applications received, candidates must check their application status through their on-line account. Contact NeoGov for assistance if needed.
Information on how to apply for jobs at the VTA is available on the VTA Employment website and from the NEOGOV's Applicant Assistance Line (855) 524-5627. NeoGov Applicant support is available from 8:00AM to 5:00PM (PST) Monday through Friday, excluding holidays.
Americans with Disabilities Act Accommodations
The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities. If you wish to request an accommodation, call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
Application Processing Information
All related current and past work experience (including VTA experience) must be listed and fully described in the Work Experience section of the application ("See Resume" is not acceptable). Incomplete or improperly completed online applications may be rejected even if you are qualified for the position for which you are applying. It is your responsibility to ensure that the online application reflects the work experience and education needed to meet the requirements for the position you are applying for. Although your resume may have all your experience and education details, please make sure to complete each section of the online application to ensure that your information is accurately captured during our screening process.
All applications are subject to review as to meeting minimum qualifications at any point in the recruitment process. Passing any step is no guarantee of continuation if it is determined that the applicant does not meet the minimum qualifications as stated in the class specification.
Candidates found to have exaggerated/falsified their qualifications, experience, training, and/or education may be disqualified at any point in the recruitment process and may be denied future employment with the VTA.
If selected for the position, candidates will be required to complete a criminal conviction disclosure form. Candidates who successfully become VTA employees and fail to disclose any of the criminal background information as required may be subject to discipline up to and including discharge.
Eligible Lists typically remain in effect for six (6) months. However, Human Resources may abolish Eligible Lists at any time during the six (6) month period. Human Resources may extend eligible Lists for up to two (2) years. Eligible Lists may be used for more than one recruitment. If you have questions related to an Eligible List you might be on or were on, you should contact Human Resources.
If you have questions regarding your status as an applicant for this position, please call the Human Resources Department at (408) 321-5575 or email at Personnel@vta.org.
VTA is committed to providing reasonable accommodations to applicants and employees with disabilities or religious needs, absent undue hardship.
VTA is an equal employment opportunity employer. VTA does not and will not tolerate discrimination against applicants or employees on the basis of age, ancestry, color, marital status, mental or physical disability, genetic information, national, origin, immigration status, political affiliation, race, religion, creed, sex, gender identity, gender expression, sexual orientation, pregnancy, medical condition, disabled veteran or veteran status, etc.
VTA offers a generous benefit package including: vision care, a choice of health plans, dental coverage, an employee assistance program, life insurance, and liberal holiday, vacation, and sick leave. A credit union and deferred compensation are also available to employees at their option. Detailed information on VTA's benefits may be found here:

As defined by the California Public Employees' Pension Reform Act (PEPRA):

• Classic Members' retirement benefit formula is 2% @55.
• New Members' retirement benefit formula is 2% @62.

All Classic AFSCME, SEIU, TAEA, and Non-Rep employees hired on or after 01/09/2012 pay 7.0% of salary toward the required employee contribution to PERS.

All New/PEPRA AFSCME, SEIU, TAEA, and Non-Rep employees pay 8.0% of salary toward the required employee contribution to PERS.

Social Security taxes will be deducted from each employee's bi-weekly salary.
01

What from your resume makes you an ideal fit for the position?
02

Describe your experience working with transit scheduling software (e.g., Trapeze, Hastus) and developing operator work assignments and run cuts.
03

Describe your experience developing transit schedules and operator work assignments that comply with federal, state, and local regulations, as well as operational rules in collective bargaining agreements. How do you ensure compliance while improving service efficiency?
04

Describe your experience in supervising, mentoring, or coaching other staff, and discuss some of the techniques you use in these activities.
05

Public transit technology is constantly evolving. How have you leveraged new tools, data sources, or software features to enhance transit scheduling?
Required Question