Transportation Manager

Job Type

Full-time

Description

Who We Are

Are you interested in working for an organization whose mission is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

PACE Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the "aging in place" industry and we have had the honor of serving Fresno, Bakersfield and Orange County seniors and their families/caregivers.

Job Summary

The Transportation Manager is responsible for effectively managing Innovative Integrated Health's transportation department. The Transportation Manager maximizes real-time operations that facilitate the efficient use of resources (drivers, time, and vehicles) to achieve participant satisfaction, productivity, schedule adherence and strategic goals specific to the department.

Essential Job Functions

Duties include, but not limited to:

• Oversees daily activities of the Transportation department operations.
• Interfaces with the leadership team to ensure smooth processes involving the transportation department and identifies needs, including staffing needs.
• Ensures efficient operations within the department; notifies the Director of Transportation of any issues escalating within the department and provides problem-resolution strategies; ensures communication of real-time staffing challenges.
• Prepares transportation metrics and driver performance/safety reporting for Management as needed.
• Participates in daily, weekly, monthly, and annual planning processes as appropriate.
• Has the ability to take prompt corrective action, where necessary, or suggests alternative courses of action.
• Communicates areas of accountability and performance expected of personnel assigned. Holds staff accountable to expected performance.
• Ensures compliance with all required staff training.
• Involved in the development and implementation of Quality Improvement activities.
• Oversees participant grievances and is involved in the resolution process.
• Understands and navigates the Electronic Health Records system.
• Understands the Time & Labor management system including timecard corrections and processing time off request.
• Conducts and administers staff Performance Evaluations and prepares written performance appraisals.
• Ensure adequate staffing; fill in as needed during periods of short staffing.
• Involved in the recruitment process including selecting candidates to interview and making decisions about potential new hires in the department.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center's practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in the schedule of hours worked.
• May require use of personal vehicle.

Knowledge, Skills, and Abilities

• Knowledge of the area in which Innovative Integrated Health is located.
• Ability to cope with mental and emotional stress related to the position.
• Function independently, have flexibility, and personal integrity.
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and department heads.
• Understanding of detailed requirements in action plans and implementation.
• Knowledge required to commission and conduct data analysis for decision-making.
• Excellent interpersonal skills that result in team building, successful negotiation, conflict resolution, and effective handling of complex interpersonal situations.
• Leadership skills to work effectively within an interdisciplinary team setting.
• Ability to inspire confidence and open communication necessary for a learning environment.
• Ability to maintain a positive attitude and balance in relationships with others.
• Effective social interaction with physicians, management, board members, and business and community contacts.
• Strong organizational and supervisory skills.
• Ability to complete duties within an agreed-upon timeframe and adapt appropriately to change of priorities and workload and to adjust personal schedule, if required.
• Sound written and verbal communication skills to convey information effectively.
• Skills related to technical skills (review, analyze reports), Transportation software and EHR navigation capabilities.

Working Conditions and Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.
• Ability to lift up to 35 pounds occasionally, 15 pounds frequently, and 7 pounds constantly; required to obtain assistance from another qualified employee when attempting to lift or transfer objects over 25 pounds.
• Requires constant hand grasp and finger dexterity; frequent sitting, standing, walking and repetitive leg and arm movements, occasional bending, reaching forward and overhead; squatting and kneeling.
• Ability to communicate verbally with an excellent comprehension of the English language.
• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.

Requirements

Experience

• Minimum of four (4) years of experience working in operations and transportation route coordination. Minimum of three (3) years of experience in employee management.
• Minimum of one (1) year of documented experience in working with a frail or elderly population.

Education and Certification

• High School Diploma or GED required.
• Bachelor's degree in business or any other field related to management preferred.
• Current driver's license in the state of California.
• Medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

Core Values

• Respect at the core of our interactions.
• Honesty and Integrity with every endeavor
• Patient - Centered care aligned with participant values, beliefs, and preferences.
• Encouragement that motivates and empowers others to be the best they can be.
• Quality Care that is efficient, transformative and innovative.

Salary Description

$68,640.00 - $95,000.00 year