Transportation Operation Manager
Apply NowCompany: Jamaica Hospital
Location: Jamaica, NY 11435
Description:
OPERATIONS MANAGER
DEPARTMENT: Transportation Coordination Center
Location: Jamaica, Queens - New York
The Jamaica Hospital Medical Center's MediSys Health Network provides emergency ambulance services in the New York City 911 system and operates one of the largest hospital-based ambulance services within the five boroughs of New York City. Our MediSys Ambulance teams provide emergency response and inter-facility transports to and from hospitals, private residences, and doctor's offices on a pre-scheduled or emergent basis. Highly trained certified emergency medical dispatchers work diligently to coordinate all aspects of patient transportation. Our Transport Coordination Center utilizes a sophisticated, state-of-the-art computer-aided dispatch (CAD) system to continually monitor on-time performance. We are currently seeking an experienced Operations Manager to oversee and manage the daily operations of our Ambulance Service Transportation Coordination Center.
DUTIES:
Requirements
DEPARTMENT: Transportation Coordination Center
Location: Jamaica, Queens - New York
The Jamaica Hospital Medical Center's MediSys Health Network provides emergency ambulance services in the New York City 911 system and operates one of the largest hospital-based ambulance services within the five boroughs of New York City. Our MediSys Ambulance teams provide emergency response and inter-facility transports to and from hospitals, private residences, and doctor's offices on a pre-scheduled or emergent basis. Highly trained certified emergency medical dispatchers work diligently to coordinate all aspects of patient transportation. Our Transport Coordination Center utilizes a sophisticated, state-of-the-art computer-aided dispatch (CAD) system to continually monitor on-time performance. We are currently seeking an experienced Operations Manager to oversee and manage the daily operations of our Ambulance Service Transportation Coordination Center.
DUTIES:
- Overseeing all aspects of the Transportation Coordination Center.
- Managing and coordinating the daily operations of the center and all employees assigned to the center.
- Reviewing, analyzing, and approving overtime and extended hours as needed
- Assisting in compiling monthly statistics for Quality Management.
- Adhering to Jamaica Hospital Medical Center and the MediSys Health Network departmental policies and procedures as well as applicable JCAHO/regulatory agency requirements.
- Demonstrating and promoting service excellence at all times.
Requirements
- New York State Driver's License.
- Certified Medical Transport Executive required.
- Certified Emergency Medical Dispatcher preferred.
- College education preferred.
- Computer/database experience required.
- Experience working in a health care environment required.
- Good verbal and written communications skills required.
- Good organizational and time management skills required.
- Ability to produce high-quality work in accordance with hospital standards required.
- Ability to work well under pressure required.
- Ability to use good judgment in assessing difficult situations required.
- Knowledge of general office practices, procedures, and standards is required.
- Prior Supervisory experience required