TravelBank Partnerships Manager

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

We are seeking an experienced Partnerships Manager to lead and expand our relationship network across the travel industry. In this role, you will build and optimize strategic partnerships with hotels, car rental agencies, airlines, and other relevant travel providers. You will be accountable for driving revenue through these partnerships, identifying new opportunities for deeper collaboration, and ensuring long-term value for both TravelBank and our partners.

Key Responsibilities

Partnership Development & Management

• Identify, negotiate, and establish new partnerships with hotels, airlines, car rental agencies, and other key travel industry providers.

• Serve as the primary point of contact for all partner-related activities, ensuring strong communication and mutual success.

Revenue Optimization

• Collaborate with internal teams (Finance, Product, Sales) to analyze partnership performance and optimize revenue opportunities.

• Track and report on key performance metrics (e.g., bookings, revenue, customer satisfaction) and develop strategies to improve results.

Strategic Growth & Collaboration

• Work closely with partners to identify expansion opportunities, new product integrations, or marketing initiatives that benefit both organizations.

• Maintain an in-depth understanding of market trends and competitor offerings to suggest creative, mutually beneficial solutions.

Contract Negotiation & Relationship Building

• Negotiate commercial terms, service-level agreements, and pricing structures to secure competitive deals for TravelBank and its customers.

• Foster positive, collaborative relationships with partner executives and key decision-makers.

Cross-Functional Coordination

• Coordinate with TravelBank's Marketing, Product, and Customer Success teams to ensure seamless execution of partner programs and promotions.

• Advocate for partner-related product enhancements or operational improvements, relaying partner feedback to internal teams.

Industry Expertise & Thought Leadership

• Stay current with trends and best practices in travel management, fintech, and partner management.

• Represent TravelBank at industry events, conferences, and partner meetings to elevate brand visibility and foster new relationships.

Basic Qualifications

• Bachelor's degree, or equivalent work experience
• Typically eight or more years of relevant experience

Preferred Skills/Experience

• 5+ years of partner management, channel management, or business development experience, ideally within the travel or payments industries.
• Industry Knowledge
• Familiarity with travel distribution systems, corporate travel programs, and payment technologies is highly preferred.
• Understanding of revenue management principles and partnership lifecycle best practices.
• Skills & Competencies
• Proven ability to develop and maintain strategic partnerships that drive revenue and enhance product offerings.
• Strong analytical skills to evaluate partnership performance, identify trends, and propose data-driven improvements.
• Excellent communication and negotiation skills, with the ability to influence stakeholders and achieve mutually beneficial outcomes.
• Self-starter with strong project management skills and the ability to handle multiple priorities in a fast-paced environment.

Location: The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside of the location for the other days

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $105,400.00 - $124,000.00 - $136,400.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.