U C Manager

PRIMARY FUNCTION: The Used Car Manager is responsible for profitability in the used vehicle sales department. To achieve this one must have a strong knowledge of the market, and an in-depth understanding of all used vehicle sales departments' financial data. The Used Car Manager must also understand the operation of all used vehicles, and must have good relations with the Service Department, New Vehicle Sales Department, and other Dealers/Auto Auctions. Must uphold the highest ethical standards in every aspect of the job.

SUPERVISORY RESPONSIBILITIES:

• Assists in hiring and training staff.
• Schedules staff.
• Assists in discipline and termination of employees as needed and in accordance with company policy.

ESSENTIAL JOB FUNCTION/DUTIES:

• Recruit, train, manage, and direct Sales Team.
• Assist individual sales reps in setting aggressive, yet realistic monthly sales goals.
• Explains the policies and procedures of the dealership to sales employees, follows up with employees to verify their understanding and compliance.
• Promotes an enthusiastic attitude to build positive employee attitudes and morale.
• Set an example of professionalism through daily actions and appearance.
• Creates cost-effective advertising programs and merchandising strategies for the dealership.
• Oversees monthly financial statements to ensure they are complete, accurate and submitted on time to upper management/dealership owners.
• Approves all paperwork from auctions and provides proper documentation to the office for purchases.
• Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.
• Conducts daily and weekly sales and sales training meetings.
• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect used-vehicle sales.
• Maintains vehicle inventory. Monitors customers' likes and dislikes, lost sales, and dealership sales history, and conducts local market analyses to determine which vehicles to stock.

MINIMUM WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS:

• Strong management and customer service skills
• Automotive dealership experience is required
• Be proficient with dealership DMS, CRM, and inventory management/appraisal tools.
• Experience with pricing and marketing used vehicles via online sites
• Experience with the use of online auctions: buying and selling.
• Experience with factory certified programs
• Strong leadership and organizational skills, and the ability to understand profit and loss statements, are requirements for success.
• Basic MS Office knowledge; computer software and internet proficiency.
• Excellent verbal/written communication, strong negotiation and presentation skills.
• Valid driver's license with a clean driving record.
• Willing to undergo a background check, drug testing, and MVR check as part of the pre-employment process.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:

• Working indoor and outdoor moving about the dealership
• Must be able to lift up to 15 pounds at times.

EMPLOYEE REQUIREMENTS:

Compliance with all policies of the company including without limitation the Employee Handbook, Code of Conduct, Electronic Information Policy, and Confidentiality Agreement. This job description in no way states or implies that these are the only duties to be performed. This position is expected to follow other job-related instructions and duties.