Unica Modernization Consultant

Technical/Functional Skills

Technical knowledge at senior level needed:

• Unica Campaign, Interact support activities such as Migration to cloud and upgrades
• SQL/Oracle
• Unix Know-How
• AWS Knowledge is plus.

Experience Required

Technology requirements

• Technology requirements
• Min 6+ yrs hands on experience in Unica.
• Must have hands on experience in Unica Campaign, Interact support activities such as Migration to cloud and upgrade.
• Must have experience in SQL/Oracle.
• Must have hands on experience in Unix.
• Experience using DevOps, version controlling tools and repositories (Maven, Jenkins, Git, svn, Attunity, Bit bucket, Bamboo etc.)
• Must have hands on experience in CI/CD pipelines
• Experience in Agile methodologies
• Experience in clean codin, unit testing, integrating testing, security testing and code reviews

Roles & Responsibilities

• Experience in Unica Migration from on-Prem to Cloud (AWS), unica upgrades
• Unica backend support/admin knowledge, troubleshooting the issues/errors in the Unica Campaign
• Should be able to triage database performance issues with SQL being sent to the database from the campaign processing
• Troubleshooting the issues/errors in the Campaign Applications. Monitoring system health, provide input for the application server, and DB server cleanup activities.
• Should have Good hands-on in SQL implementation in Oracle on large volumes of data
• Monitor Production environments and work with various teams to resolve Mission Critical issues

• Experience in using Unix/Linux utilities for analyzing logs, and trouble-shooting the applications with Application servers
• Good knowledge with UNIX and scripting
• Adhere to testing, security, incident and change management procedures
• Attend team meeting and Operations communication sessions as required.
• Ensuring all incidents and issues for key systems are added to knowledge base
• Ability to work in diverse and multicultural teams and develop a detailed understanding of application operations.
• Liaising with support groups and other departments on planned maintenance activities, technical issues and major incidents.
• Responsible for working with 1st /2nd level support teams and 3rd parties to resolve operational issues.
• Solid analytical & troubleshooting capabilities
• Passionate to contribute to customer satisfaction combined with an attitude to continuously improve the service delivery quality
• Good presentation and documentation Skills.