Unified Communications Administrator II with Security Clearance
Apply NowCompany: American Systems Corporation
Location: Washington, DC 20373
Description:
AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities As a Unified Communications Administrator II with AMERICAN SYSTEMS you will have the opportunity to do the following: * Provide standardized solutions for Cisco network equipment across the U.S. and internationally.
* Be at the forefront of resolving Unified Communications challenges, collaborating with a dynamic group of professionals, and delivering exceptional customer service.
* Troubleshoot and resolve Unified Communications (UC) incidents, including voice and video challenges.
* Manage and maintain Cisco UC endpoints and vendor-specific multi-level video teleconferencing systems.
* Perform moves, adds, and changes (MACs) in line with service level agreements (SLAs).
* Collaborate on the installation of local and remote data and voice communication equipment.
* Contribute to hardware refreshes and maintain security policies on Unified Communications systems.
* Write and update operational documentation, including instructions for system usage.
* Deliver outstanding customer service and exceed expectations with every interaction.
* Provide activity reports to managers and assist with periodic off-hours support as needed. Qualifications * Active Top Secret clearance with SCI eligibility.
* A STEM degree and at least 2 years of related experience (Additional experience and/or certifications will be considered in lieu of degree).
* Active DoD 8140 IAT Level I or higher (e.g., A+ CE, Network+ CE, or SSCP) and a commitment to earn a DoD 8570 Computing Environment certification (e.g., CCNA Voice) within 6 months of hire.
* Experience with Cisco UC technologies, including CUCM (v11.5+), Cisco VTC codecs, VoIP endpoints, and Telepresence Management Server.
* Willingness to occasionally travel (up to 10% annually) and provide support outside standard work hours when needed.
* A valid U.S. driver's license. Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $77,600.00/Yr. - USD $129,600.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status
* Be at the forefront of resolving Unified Communications challenges, collaborating with a dynamic group of professionals, and delivering exceptional customer service.
* Troubleshoot and resolve Unified Communications (UC) incidents, including voice and video challenges.
* Manage and maintain Cisco UC endpoints and vendor-specific multi-level video teleconferencing systems.
* Perform moves, adds, and changes (MACs) in line with service level agreements (SLAs).
* Collaborate on the installation of local and remote data and voice communication equipment.
* Contribute to hardware refreshes and maintain security policies on Unified Communications systems.
* Write and update operational documentation, including instructions for system usage.
* Deliver outstanding customer service and exceed expectations with every interaction.
* Provide activity reports to managers and assist with periodic off-hours support as needed. Qualifications * Active Top Secret clearance with SCI eligibility.
* A STEM degree and at least 2 years of related experience (Additional experience and/or certifications will be considered in lieu of degree).
* Active DoD 8140 IAT Level I or higher (e.g., A+ CE, Network+ CE, or SSCP) and a commitment to earn a DoD 8570 Computing Environment certification (e.g., CCNA Voice) within 6 months of hire.
* Experience with Cisco UC technologies, including CUCM (v11.5+), Cisco VTC codecs, VoIP endpoints, and Telepresence Management Server.
* Willingness to occasionally travel (up to 10% annually) and provide support outside standard work hours when needed.
* A valid U.S. driver's license. Pay Transparency Statement AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $77,600.00/Yr. - USD $129,600.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits, paid leave, retirement plans, insurance programs, and education and training assistance. EEO Statement EEO Race/Sex/Disability Status/Veteran Status