(USA) Director, Walmart Services
Apply NowCompany: Walmart
Location: Bentonville, AR 72712
Description:
Position Summary...
About Financial Services
The Walmart U.S. Financial Services team operates one of the largest non-bank consumer financial services businesses in the world. At Walmart Financial Services, you will play a crucial role in shaping the very future of consumer financial services. Together with its partners, the team maintains a relentless focus on innovation so that it can help the tens of millions of customers it serves to Save Money. Live Better. With the energy of a startup and the scale of the Fortune One, it's the ultimate innovator's playground. This is That Place where opportunity knocks.
What you'll do...
Want to use your expertise as a financial services leader to help shape the future of consumer financial services at one of the largest non-bank consumer financial service businesses in the World? As the Director, you will be responsible for partner management, project management, and identifying new features/benefits for financial services and will be a key leader on one of the largest non-bank consumer financial services businesses in the world.
You'll sweep us off our feet if:
You'll make an impact by:
Minimum Requirements:
Preferred Qualifications / Other:
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Accounting, Finance, Marketing, Engineering, or related field and 5 years' experience in consumer services industry, project management, product management, process improvement, retail operations, or related area OR 7 years' experience in consumer services industry, project management, product management, process improvement, retail operations, or related area. 1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Contracts Negotiation, Financial Planning and Analysis, Market Research, Microsoft Office, Modeling/Forecasting, Project Management, Retail Operations
Masters, Masters: Accounting, Masters: Finance, Masters: Marketing
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America
About Financial Services
The Walmart U.S. Financial Services team operates one of the largest non-bank consumer financial services businesses in the world. At Walmart Financial Services, you will play a crucial role in shaping the very future of consumer financial services. Together with its partners, the team maintains a relentless focus on innovation so that it can help the tens of millions of customers it serves to Save Money. Live Better. With the energy of a startup and the scale of the Fortune One, it's the ultimate innovator's playground. This is That Place where opportunity knocks.
What you'll do...
Want to use your expertise as a financial services leader to help shape the future of consumer financial services at one of the largest non-bank consumer financial service businesses in the World? As the Director, you will be responsible for partner management, project management, and identifying new features/benefits for financial services and will be a key leader on one of the largest non-bank consumer financial services businesses in the world.
You'll sweep us off our feet if:
- You have a passion for driving transformative growth through determining priorities and coordinating internal & external resources to establish strategic initiative planning, develop business cases for initiatives, and guide the development and implementation of product & technology, marketing, and operations activities that fuel business growth.
- You have a track-record of achieving meaningful outcomes within the financial services, retail industry and/or customer facing businesses.
- You are a champion in ensuring business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives, consulting with business partners, internal team members, and key stakeholders, and you thrive on soliciting, evaluating, and applying suggestions for improving efficiency and effectiveness.
- You have optimized credit/lending or other financial service program profitability through new products, features, customer experience design changes and digitization.
- You are customer-obsessed and think end-to-end about customer experiences across the physical and digital landscape.
- You have a high sense of urgency and a demonstrated ability to deliver fast, measurable business results.
- You are stimulated by challenges and are ready to engage at the Fortune 1 scale.
You'll make an impact by:
- Driving a diverse portfolio of initiatives for Walmart Financial Services on multiple programs across portfolios by determining priorities for customer engagement, leading internal and partner teams, and growing GMV, customer retention, NPS and customer affinity.
- Partnering with product & technology, marketing, and operations teams to optimize planning & communications around milestones, issues, and decisions needed for a portfolio of strategic initiatives
- Building strategic relationships with new and existing external partners, to progress and deliver key financial outcomes.
- Deliver customer, operational, and financial metrics for existing and newly established business lines and achieve annual operating performance objectives.
- Operating with excellence - Set an example in managing to KPIs, delivering excellence, presenting at all levels, and developing yourself and others. Model Walmart's values to foster our culture, maintaining & promoting the highest standards of integrity, ethics and compliance
Minimum Requirements:
- Bachelor's degree in Business, or related field and 10 years of experience in consumer financial services industry, e-commerce, portfolio management, customer relationship management, retail operations, loyalty, digital acquisitions or related area.
Preferred Qualifications / Other:
- Experience in financial services, banking, or consumer lending, experience in consumer financial services
- MBA or master's degree in, Marketing, Finance, Operations, or related field.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00-$220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include:
- Stock
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: Bachelor's degree in Business, Accounting, Finance, Marketing, Engineering, or related field and 5 years' experience in consumer services industry, project management, product management, process improvement, retail operations, or related area OR 7 years' experience in consumer services industry, project management, product management, process improvement, retail operations, or related area. 1 year's supervisory experience.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Contracts Negotiation, Financial Planning and Analysis, Market Research, Microsoft Office, Modeling/Forecasting, Project Management, Retail Operations
Masters, Masters: Accounting, Masters: Finance, Masters: Marketing
Primary Location...
702 Sw 8Th St, Bentonville, AR 72716, United States of America