Utilities Analyst
Apply NowCompany: Tata Consultancy Services
Location: Tempe, AZ 85281
Description:
Technical/Functional Skills Utilities Domain Knowledge, Basic SAP, Excel , Macros in Excel, Excellent communication, Other utilities softwares
Experience Required 3-5 years
Roles & Responsibilities
Be part of L1.5 support team
Experience in Triage team monitoring incidents
Working experience in Support and monitoring roles
Monitored customer incidents as they came in and worked with our partners to triage, remediate, and resolve these issues.
Take Updates requests from business and do system updates from lower environments to move to production
Work with Developer and Business on the enhancement request and make sure all that is accounted for is completed
Hands on experience in Excel and if possible, macros for triaging and reporting purposes.
Basic knowledge of SAP applications and coordination of incidents resolving with the right parties
Generic Managerial Skills
Team Coordination, Follow ups, Excellent Communication skills
Salary Range: $90,000-$115,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1
Experience Required 3-5 years
Roles & Responsibilities
Be part of L1.5 support team
Experience in Triage team monitoring incidents
Working experience in Support and monitoring roles
Monitored customer incidents as they came in and worked with our partners to triage, remediate, and resolve these issues.
Take Updates requests from business and do system updates from lower environments to move to production
Work with Developer and Business on the enhancement request and make sure all that is accounted for is completed
Hands on experience in Excel and if possible, macros for triaging and reporting purposes.
Basic knowledge of SAP applications and coordination of incidents resolving with the right parties
Generic Managerial Skills
Team Coordination, Follow ups, Excellent Communication skills
Salary Range: $90,000-$115,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
#LI-SP1