UX Designer

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Company: Seven Seven Software

Location: Newark, NJ 07104

Description:

PRODUCT DESIGNER The Role

As Product Designer you'll work in a multidisciplinary team, alongside researchers, experience designers, visual designers and developers, to deliver word-class, human-centered products and services for the client's Customer Office. Your role will be to analyze, plan, map, and create the most valuable and contextually accurate experiences that are simple, and intuitive for the client's customers to use. Not only will you be excited by the challenge of creating great products across multiple channels, devices, and platforms, but you will also be able to see and own the end-to end journey as well as the detailed outcomes. You will have a deep understanding of digital technology, how to design in an fast-paced, high-pressure environment, whilst helping transform the client's end-to-end product and service delivery model.

Main responsibilities

As Product Designer at the client, you will:
Understand customer needs and identify where separate interactions should come together as one that meets that need
Arrange these separate interactions into rational user flows and digital touch-points for that product
Look for commonalities in activities across experiences where new product opportunities could be realized
Understand the core Human Centered Design framework of an experience and design targeted improvements to that framework that accommodates new and improved process refinements
Create and rapidly iterate interactive prototypes in accordance with task, scenario and journey
Identify and design new cross-functional design patterns and standards
Co-creating on designs with developers, marketing and product stakeholders
Put forward new cases for designs improvements with product managers
Communicate with detailed design and industry backed decisions and be able to represent all experience touch-points Engage and align with all multidisciplinary teams across the customer office business
Run and lead Design Thinking, Lean Business Canvas workshops, design sprints and other collaborative activities
Represent and champion Human Centered Design across the entire client business
Analyze failure within existing experiences and identify root causes for that failure
Identify opportunities for cost reduction and process improvement within existing services Skills and experience It's essential that you will have:
4+ years in a Product Design, UX or equivalent design role
Agency and or corporate environment experience
Solid experience with the following - Sketching - Wireframing - Prototyping - Sitemapping - Data Visualization and Communication - Workshop Facilitation - Visual User Interface Design - UserFlows - Experience Mapping - Research - User Testing - Experience Strategy
Demonstrable experience of explaining design ideas and concepts in a way that people of different backgrounds can understand
Demonstrable experience of how to interpret qualitative and quantitate research
High level of experience with recognizing complex business challenges
Experience working in a fast paced environment
Working collectively and autonomously with cross-functional teams
Solid understanding of Information Architecture, taxonomy, language and content matrixes
A design related degree or relevant experience in designing products and services
Experience working across multiple business units
Demonstrable experience on how visual form and experience function work together
Experience working in lean and or agile environments
Basic front-end technology integration and enablement knowledge
Ability to translate outputs and outcomes into compelling written presentations For this role, the following competencies are essential:
Collaborating and partnering-Develop and inspire those around you; encourage, acknowledge and reward individual and team efforts
Continuously changing and improving-Sought by senior leadership for progressive and innovative counsel
Making effective and decisive decisions-Provide unscripted strategic counsel-can 'think on your feet' without disrupting strategic intention
Leading and communicating-Viewed as a role model and leader within the organization
Influence of experience quality- tie a design to a strategic initiative or business outcome within our organization and across multiple business domains
Humility at the highest level-Welcome the constructive criticism of the work and be able to constructively review the work of other designers
Empower your co-workers-Contributes to team-building activities and growth paths
Challenge thinking appropriately-Listen, observe, and respond. Apply logic and reasoning to ask the right questions at the right time to influence those around you into creating the best solution for the client's business and all customers
Storytelling and presentation skills-Create clear, compelling and cohesive presentations that frame context with emotion and need, so audiences can be taken on an informative, self-guided journey
Empathy & Curiosity-Drive inquisitive thinking, exploration and investigation with customers and stakeholders. Understanding how we feel and react to moments of need, opportunity and challenge
XD
MIRO
Adobe CC
Keynote
InVision
Microsoft Teams and or Slack
UserZoom

Job Requirements

PRODUCT DESIGNER The Role

As Product Designer you'll work in a multidisciplinary team, alongside researchers, experience designers, visual designers and developers, to deliver word-class, human-centered products and services for the client's Customer Office. Your role will be to analyze, plan, map, and create the most valuable and contextually accurate experiences that are simple, and intuitive for the client's customers to use. Not only will you be excited by the challenge of creating great products across multiple channels, devices, and platforms, but you will also be able to see and own the end-to end journey as well as the detailed outcomes. You will have a deep understanding of digital technology, how to design in an fast-paced, high-pressure environment, whilst helping transform the client's end-to-end product and service delivery model.

Main responsibilities

As Product Designer at the client, you will:
Understand customer needs and identify where separate interactions should come together as one that meets that need
Arrange these separate interactions into rational user flows and digital touch-points for that product
Look for commonalities in activities across experiences where new product opportunities could be realized
Understand the core Human Centered Design framework of an experience and design targeted improvements to that framework that accommodates new and improved process refinements
Create and rapidly iterate interactive prototypes in accordance with task, scenario and journey
Identify and design new cross-functional design patterns and standards
Co-creating on designs with developers, marketing and product stakeholders
Put forward new cases for designs improvements with product managers
Communicate with detailed design and industry backed decisions and be able to represent all experience touch-points Engage and align with all multidisciplinary teams across the customer office business
Run and lead Design Thinking, Lean Business Canvas workshops, design sprints and other collaborative activities
Represent and champion Human Centered Design across the entire client business
Analyze failure within existing experiences and identify root causes for that failure
Identify opportunities for cost reduction and process improvement within existing services Skills and experience It's essential that you will have:
4+ years in a Product Design, UX or equivalent design role
Agency and or corporate environment experience
Solid experience with the following - Sketching - Wireframing - Prototyping - Sitemapping - Data Visualization and Communication - Workshop Facilitation - Visual User Interface Design - UserFlows - Experience Mapping - Research - User Testing - Experience Strategy
Demonstrable experience of explaining design ideas and concepts in a way that people of different backgrounds can understand
Demonstrable experience of how to interpret qualitative and quantitate research
High level of experience with recognizing complex business challenges
Experience working in a fast paced environment
Working collectively and autonomously with cross-functional teams
Solid understanding of Information Architecture, taxonomy, language and content matrixes
A design related degree or relevant experience in designing products and services
Experience working across multiple business units
Demonstrable experience on how visual form and experience function work together
Experience working in lean and or agile environments
Basic front-end technology integration and enablement knowledge
Ability to translate outputs and outcomes into compelling written presentations For this role, the following competencies are essential:
Collaborating and partnering-Develop and inspire those around you; encourage, acknowledge and reward individual and team efforts
Continuously changing and improving-Sought by senior leadership for progressive and innovative counsel
Making effective and decisive decisions-Provide unscripted strategic counsel-can 'think on your feet' without disrupting strategic intention
Leading and communicating-Viewed as a role model and leader within the organization
Influence of experience quality- tie a design to a strategic initiative or business outcome within our organization and across multiple business domains
Humility at the highest level-Welcome the constructive criticism of the work and be able to constructively review the work of other designers
Empower your co-workers-Contributes to team-building activities and growth paths
Challenge thinking appropriately-Listen, observe, and respond. Apply logic and reasoning to ask the right questions at the right time to influence those around you into creating the best solution for the client's business and all customers
Storytelling and presentation skills-Create clear, compelling and cohesive presentations that frame context with emotion and need, so audiences can be taken on an informative, self-guided journey
Empathy & Curiosity-Drive inquisitive thinking, exploration and investigation with customers and stakeholders. Understanding how we feel and react to moments of need, opportunity and challenge
XD
MIRO
Adobe CC
Keynote
InVision
Microsoft Teams and or Slack
UserZoom

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