Vendor Management Process Implementation Manager

Job Description:

JOB OVERVIEW

This position is responsible for proactively managing relationships and performance with our strategic suppliers, which may include direct suppliers (such as vehicle courtesy dealers, truck dealers, connected vehicle, truck upfitters, transport, maintenance networks, national accounts, independent repair shops, service dealers, glass, roadside, rental, remarketing, collision repair), and/or indirect suppliers. Through supporting strategic initiatives and the creation of tools to monitor and improve vendor performance, they will support positioning of Wheels as a leader in the fleet management industry. This position will oversee and manage the supply chain for several categories to ensure it is operating as efficiently and effectively as possible, while ensuring that suppliers and manufacturers are maintaining the desired performance expectations related to their services and are engaged in ethical business practices. They focus on developing and maintaining long-term strategic partnerships with suppliers who can help us meet financial and customer satisfaction goals.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Vendor Management
  • Manage assigned categories - support the organizational needs for those categories.
  • Establish and maintain long-term, mutually beneficial relationships with key suppliers and internal stakeholders.
  • Determine key vendor requirements and build framework to monitor vendor's performance in these areas.
  • Analyze performance and hold annual business reviews with key partners and engage in continuous improvement activities to drive performance.
  • Support the negotiation of contracts as required for engagements.
  • Monitor industry events and determine impending impact on fulfilling client needs (e.g., auto workers strike, part shortages, recalls, class action settlements), and communicate such events to affected personnel at Wheels.
  • Create initiatives with vendor partners that support and improve our client value proposition.
  • Identify and manage risks within the supply chain.
  • Identify vendor coverage gaps and ensure team is focused on closing the gaps.
  • Lead the investigation and resolution of supplier issues across Wheels and with the suppliers, which may include quality, delivery, customer service, or invoice issues, to work towards resolution.
  • Understand suppliers' capabilities and limitations, as well as Wheels' and our clients' expectations, and work with suppliers to enable growth in our partnerships.
• Process Improvement
  • Identify opportunities to improve internal systems and processes.
  • Identify opportunities with vendors to streamline our processes and provide operational improvement.
  • Lead / support continuous improvement exercises, such as Kaizen events with Wheels stakeholders and suppliers to streamline and/or improve processes and systems.
  • Provide expertise to IT in development and changes to all related applications and reporting.
  • Perform statistical analyses to drive business intelligent decisions.
• Communication
  • Collaborate with internal stakeholders in building initiatives to leverage best performing vendors.
  • Interact and present to clients demonstrating the value of our vendor management practices.
  • Provide support to other departments serving as an escalation point for issues or opportunities

LEADERSHIP RESPONSIBILITIES

• This position's leadership responsibilities involve managing politics and influencing others, understanding, and navigating the organization, managing change, and managing the work. There are no direct reports.

COMPETENCIES - SKILLS

• Able to implement tactical initiatives for an organization towards a long-term vision.
• Cope with ambiguity and complexity, managing many projects and relationships while remaining focused on the key strategic issues.
• Results oriented to drive financial performance and customer satisfaction.
• Statistical analysis
• Logical and analytical
• Relationship management
• Able to implement tactical initiatives for an organization towards a long-term vision.
• Cope with ambiguity and complexity, managing many projects and relationships while remaining focused on the key strategic issues.
• Results oriented to drive financial performance and customer satisfaction.
• Statistical analysis
• Logical and analytical
• Relationship management
• Collaborate and influence appropriately both internally and externally.
• Collaborate well with various stakeholders, with the ability to challenge, probe, and question in difficult areas without alienating.
• Elevated level of information gathering analysis and translation of data
• Ability to perform or support competitive analyses and produce meaningful results to enable business intelligent decisions.
• Effective decision and problem solving
• Excellent organizational skills
• Excellent quality of work
• Multi-tasking. Work in an environment with constantly changing demands needing to reprioritize goals.
• Process improvement (six sigma)
• Change management.
• Contract management
• Information-gathering techniques, analyzing data, and creating strategic initiatives.
• Excellent verbal and written communication skills
• MS Word, Excel and PowerPoint experience

EDUCATION AND EXPERIENCE

• Bachelor's degree with 6-8 years related Business experience.
• Minimum 3-5 years procurement and/or vendor management experience
• Supply chain certification (preferred)
• Relationship management experience
• Results oriented to drive financial results and customer satisfaction.
• Manage supplier performance.
• Lean Six Sigma or other quality improvement experience preferred.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work Environment:This position is in Georgia or Illinois and operates in a professional office environment
Position Type/Standard Schedule:This is a full-time position, Monday through Friday.
Travel: No Travel required for this position.
Physical Demands:Speak, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. Reach above head to pull paper attachments.

DISCLAIMER

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

Wheels recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an overview of the benefits available to you and your family.

Pay Range:
$95,500-$133,700
The base salary range for this position is listed above. This position is eligible to participate in the annual incentive plan which is based on company performance and individual performance. Compensation ranges are based on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, skill level and expertise, and may vary from the amounts listed here.

EEO Statement
Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.