Veterinary Hospital Manager

Parktown Veterinary Clinic is seeking a strong and compassionate leader who can support and collaborate with our current veterinary professionals at our busy general practice in Milpitas, CA!

Parktown Veterinary Clinic is a dedicated and passionate animal care facility committed to delivering exceptional veterinary care. With a team of skilled and caring professionals, the clinic focuses on comprehensive medical care for pets, ranging from routine wellness exams to advanced medical treatments. The clinic prioritizes the well-being of animals and strives to create a comfortable and stress-free environment for both pets and their owners by offering separate feline and canine waiting rooms.

If you enjoy a professional environment that is surrounded by hard-working individuals, check us out!

Responsibilities:

• Leadership: Demonstrates clear communication of objectives, actively engages in all staff meetings including those with Companion, cultivates a cooperative environment, fosters positive relationships, advocates for quality improvement, adheres to established protocols, and exhibits unwavering dedication to the team and excellence.
• Staff Management: Oversees all hospital support departments, including supervising support staff, participating in recruitment, orientation, and training, providing performance feedback and management training, resolving personnel issues, making recommendations for recognition and promotion, proposing process improvements, managing schedules, monitoring workforce management, overseeing payroll, and achieving labor goals.
• Operational Oversight: Collaborates with the Companion support team to maintain financial report accuracy, manages and analyzes hospital finances and budgets, ensures daily financial accountability, oversees billing accuracy and inventory management, conducts regular reviews with the Regional Operations Director, establishes internal operating procedures for administration and compliance, develops and maintains procedures meeting regulatory requirements, and oversees facility and equipment maintenance.
• Client Relations: Champions a client-centered environment, upholding the practice philosophy to attract and retain clients, promptly addressing and resolving pet owners' complaints, managing financial concerns including delinquent accounts and NSF checks, and collaborating with the Medical Director, involving Companion when needed, to resolve client issues.

MUST HAVE 3 YEARS OF MANAGEMENT AND FINANCE ANALYSIS EXPERIENCE

Additional skills/qualifications we are seeking:

• Bachelor's degree in business or related field, preferred
• Certified Veterinary Practice Manager designation is desirable but not required
• Problem-solving and resolution management
• Oral and written communication skills
• Interpersonal skills with staff and clients
• Make decisions confidently and effectively
• Ability to work with upper management to gain best results

Available Schedule: full-time position, shifts will be 5 days per week

• We are open: M-F 8am-6pm
• Saturdays 8am-2pm
• Closed Sundays

Benefits We Offer:

• Competitive compensation commensurate with experience ($75,000 - $100,000 per year)
• Annual Hospital Manager Bonus eligibility
• Employee Referral Program
• Health, dental, and vision insurance
• 401k retirement plan + company match
• Paid time off
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Energetic and supportive work environment!

Apply today! We look forward to hearing from you!

Parktown Veterinary Clinic is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.

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