Vice President & Chief Operating Officer, WellSpan York Hospital

Job Description

WellSpan York Hospital, the largest of WellSpan's nine hospitals, is a 596-bed acute care Level 1 Trauma Center and community teaching hospital that employs nearly 5,000 people. The Vice President & Chief Operating Officer, WellSpan York Hospital directs the daily operations and activities of WellSpan York Hospital as assigned. Assists the President, WellSpan York Hospital in integrating the System's strategic plan into operations as guided by the mission, vision and values of the organization. Provides leadership, management and vision necessary to ensure that the proper operational controls, administrative and reporting procedures, people and systems are in place to ensure, quality, patient safety, operating efficiency and effective growth. Participates with leaders from the governing body, medical staff, and department of nursing as well as areas in the System's decision-making structures and processes, and corporate leaders supporting the operations of WellSpan York Hospital.

Responsibilities

Essential Functions:

• Ensures the efficient, patient-centered, quality performance of the hospital's operations to support and provide quality health care services.
• Ensures the provision of affordable health care services by the acquisition, utilization, and organization of available resources and the development of improved techniques and practices through the use of Lean management tools and other performance improvement measures.
• Provides management oversight for the staff and works with service line, System and functional leadership to implement clinical standards and to identify opportunities to enhance operational services.
• Recommends and participates in development and implementation of operational plans, regional strategies, and the health system's strategic plan.
• Recommends, coordinates, and elevates performance improvement activities in the areas of quality and patient safety.
• Ensures compliance with all regulatory agencies governing health care delivery and the rules of accrediting bodies by continually monitoring operations and its programs and physical properties, and initiating changes where required.
• Plans, directs and monitors budgeting and utilization of resources to maintain productivity standards, financial parameters, labor and non-labor costs, operational efficiency in targeted areas and internal controls to ensure accountability. Oversees, monitors and improves the financial strength of the organization from the capital and operating budgets through the routine financial reporting systems.
• Participates with leaders from the governing body, management, physician staff, and clinical areas in decision-making structures and processes.
• Works collaboratively and effectively as a member of the WellSpan York Hospital leadership team, represents the organization in and outside the System and stands in the place of the President, WellSpan York Hospital when that person is unavailable.

Common Expectations:

• Provides leadership direction and administration of both clinical and non-clinical departments.
• Provides oversight with hospital's contracted services and agreements.
• Provides oversight to various ongoing construction, renovation, space and facilities projects.
• Manages employees through subordinates, usually other directors. Establishes performance goals, allocates resources and assesses policies for direct subordinates. Provides orientation, training, and continuing education of employees in area(s) of responsibility.
• Represents the System on internal committees and external professional/civic service organizations. Meets with members of the community to promote good community relations.
• Initiates and/or maintains organization wide policies and procedures to facilitate the kind and type of organization needed to accomplish the System's aims, objectives and programs, and which guide and support the provision of System services.
• Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Qualifications

Qualifications

Minimum Education:

• Masters Degree Required

Work Experience:

• 5 years Health care administration, public administration, or business administration experience. Required and
• Management experience in hospital/health care environment. Required

Knowledge, Skills, and Abilities:

• Excellent human relations and oral/written communications skills.
• Proven track record of performance results.
• Ability to develop and apply relevant management, Lean performance improvement methodologies, and health care delivery concepts and strategies.

About Us

WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

About the Team

WellSpan York Hospital

Built on a solid 140-year legacy of providing high-quality, high-volume, community-based care, WellSpan York Hospital, the largest of WellSpan's eight hospitals, is a 596-bed acute care community teaching hospital that employs nearly 5,000 people, making WellSpan the largest employer in York County. Driven by a mission to provide exceptional care to all, WellSpan York Hospital serves a diverse population of more than 520,000 residents from the greater York County area. WellSpan York Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.

The hospital offers services and programs that feature highly skilled clinical staff, life-saving technology and state-of-the-art facilities to address some of the most complex medical, surgical and behavioral health conditions.

WellSpan York Hospital's Regional Resource/Level 1 Trauma Center has been accredited by the Pennsylvania Trauma Systems Foundation and is the only accredited trauma center in York, Adams and Franklin counties. It is a nationally recognized teaching hospital with nine residency programs, six allied health schools and other training programs. More than 700 physicians and other professionals are members of WellSpan York Hospital's medical and dental staff.

WellSpan York Hospital in embarking on a significant five-year project. The centerpiece will be a new, eight-story surgical and critical care tower, which will dramatically expand the hospital's intensive care unit as well as develop new state of-the-art surgical suites, making it one of the top 10 largest hospitals in Pennsylvania with approximately 600 beds.