Vice President & Chief Medical Officer

Work Shift
Day

Scheduled Weekly Hours
40

Summary
The Vice President & Chief Medical Officer (VP & CMO) is accountable for achieving cultural, quality, strategic and financial goals and system-wide clinical care, performance and quality results (via interfacing with the VP of Patient Care Services/Chief Nursing Officer and service line leaders). They are responsible for ensuring the overall quality and effectiveness of medical care, including clinical aspects of care and service quality, patient and provider experience. In addition, the VP & CMO serves as a liaison between the medical staff and Administration and leads initiatives to achieve nationally recognized quality and clinical care.

Reporting Relationships:
Reports to the President & CEO

Direct Reports include the Senior Vice President & Chief Information Officer; Director, Clinical Improvement & Accreditation; and Manager, Medical Staff Services.

Job Description

Job Duties

• Accountable for achieving nationally recognized clinical outcomes, performance and quality results via interfacing with the VP of Patient Care Services/CNO and service line leaders.
• Acts as Mercy's executive leader and change agent for transforming care delivery to achieve results.
• Serves as liaison between the medical staff and Administration. Utilizes mechanisms to ensure participation and/or involvement of the medical staff in decisions, strategy and policies. Initiates, coordinates and assists in ongoing medical staff/hospital administration projects and activities. Communicates organization-wide activities, decisions, and policies to the medical staff. Addresses medical staff performance and behavior issues and implements corrective action as necessary.
• Collaborates with Mercy's VP, Patient Care Services/CNO and service line leaders to help connect the dots between IT and clinical care and enhance the efficient and effective use of Mercy's EMR.
• Collaborates with executive colleagues and other leaders to ensure efficient and effective system operations, e.g., daily capacity and patient throughput. Supports Mercy's strategic communication and planning with other hospitals during crisis.
• Aligns system resources to address quality measures associated with payer contract, regulatory/accreditation agencies, and relevant rating organizations. Develops and maintains ongoing quality assessment programs and clinical improvement initiatives. Oversees quality initiatives across the organization, engaging nursing and operational leaders, physicians and advance practice providers. Provides leadership and direction to the Director of Clinical Improvement & Accreditation.
• Owns the medical staff structure, privileging, credentialing, certification/licensure, clinical/ethical compliance, peer review, and bylaws processes. Provides leadership and direction to the Manager of Medical Staff Services.
• Provides leadership and guidance for medical staff committee activities. Serves as ex-officio member of all medical staff committees and administrative committees that significantly affect the medical staff.
• Coordinates a system for patient care review that enables medical staff committees to monitor physician performance, and the credentials committee to maintain appropriate physician privileges.
• Assists Medical Staff leadership with oversight of the clinical practice of medicine within Mercy Medical Center. Identifies areas of concern and opportunities for improvement and addresses these in a timely manner.
• Owns the enterprise risk management function and interfaces with the General Counsel. Oversees the daily monitoring of patient and staff safety events and directs efforts to improve concerning trends and chronic failure modes. Responds to Never Events, conducts root cause analysis and supports providers in disclosure to patients and families. Oversees the system's risk assessment process and the development of risk management plans. Engages leadership and coordinates system resources as appropriate.
• Provides leadership and direction to the Senior Vice President & Chief Information Officer to ensure the development and delivery of effective information services and professional software records transmittal systems for all MCSC operating entities. Holds them accountable for achieving results.
• Serves as Executive liaison to the Quality & Patient Safety Committee of MMC's Board of Trustees. Attends meetings of the full MCSC Board and its other committees.
• Serves as Administrator-on-Call.
• Performs part-time physician duties and supervises advanced practice providers as needed.
• Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Knowledge, Skills and Abilities

• Excellent knowledge concerning physician best practices within a healthcare organization and related healthcare trends required.
• Broad overview concerning clinical medicine and its applications within a patient care setting required.
• Strong leadership and interpersonal relations skills required.
• Outstanding critical thinking and problem-solving skills while demonstrating a high degree of objectivity, diplomacy and tactfulness required.
• Excellent communication skills and ability to build relationships and establish trust and credibility across a diverse group of stakeholders and functional leaders.
• Ability to effectively communicate a vision and build followership based on Mercy's commitment to high quality, efficient, innovative care.

Professional Experience

• Five or more years of successful health care administration at an executive level required.
• Five or more years of patient care as a practicing physician required.

Education

• MD or DO required.
• Master's degree in business administration, medical management or health administration preferred.

Licensure, Certification, Registration

• Current medical license in the state of Iowa required.

Pay Rate Type
Salary

Mercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.

Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.