Vice President, IT Infrastructure & Tech.

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 500,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Overview: Overview: The Vice President, IT Infrastructure & Technology provides the vision and leadership for designing, developing and implementing IT initiatives, deliver innovate best in class solutions in support of creating member service value. Responsibilities include influencing and directing the Credit Union's IT Help Desk, Server & Data Storage Management, Multi Data Center Asset Management, Network & Telecommunications Infrastructure, Business Continuity and IT Applications Management to ensure key business strategies and processes are driven by systems that enable change, growth, and flexibility. The Vice President must ensure that IT infrastructure is reliable, secure, cost efficient, and strategically sound, reflecting business needs and best practice in creating value for the company and our members.

Responsibilities:

Specific duties include, but are not limited to, the following:

• Develop the leadership team and mentor talent to deliver the technology management and execution capabilities of the company.
• Support multiple functions within IT including Network Operations, Telecomm, Service desk support, Server management, as well as business user access and reliability.
• Conduct analysis of the current technology environment to detect critical deficiencies and recommend solutions for improvements necessary to support the organization objectives.
• Establish infrastructure operational plan to achieve department goals.
• Implement and manage processes and controls that assure maximum uptime and quick service to the user community for both on premise and Cloud workloads.
• Collaborate with Information Security Team to ensure that all IT activities are performed in a secure, safe and compliant manner, meeting all internal and external standards and controls.
• Assist with technical implementation and troubleshooting where needed.
• Manage IT vendor relationships. Oversee IT vendor management, creating strategic partnerships with key technology providers to ensure maximizing utilization of technology solutions; secure the best possible solutions and pricing.
• Perform analysis of network needs and contribute to design of network infrastructure, integration and installation.
• Work with third party and IT team to ensure that computer system platform provides sufficient computing resources to deliver the desired level of business performance.
• Evaluates network hardware and software requirements and capabilities.
• Develops and adheres to departmental budget.
• Establish and control IT system access and security.
• Manages computer operation scheduling, backups and storage, and retrieval functions.
• Negotiate and contract with consultants, technical personnel and vendor for services or products.

• Perform other related duties as requested and special projects as assigned

Requirements:

• Bachelor's degree in IT, MIS or related field; Master's degree preferred.

• 5+ years managing infrastructure teams.
• 7+ years' experience in progressively responsible technology leadership roles.

• Ability to effectively manage a team of highly technical individuals across multiple areas of IT.

• Extensive experience working in a team-oriented, collaborative environment.

• Excellent customer service and project management skills.

• Strong leadership skills.
• Ability to present ideas in business-friendly and user-friendly language.
• High level of self-motivation.
• Proven analytical, evaluative and problem- solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Successful track record of working with third-party providers to deliver best in class service / systems.
• Advance in Microsoft Office applications.
• Excellent computer skills.
• Highly ethical.

Leadership Competencies:

• Proven ability to manage change
• Capacity to take calculated risks and innovate
• Experience in setting vision and strategy
• Lead by example and encourage team in developing adaptability
• Successful in communicating effectively
• Prioritizes developing others
• Thinking that values diversity and difference
• Proven ability to build and maintain relationships at all levels of the organization
• Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work

Why you'll be a good fit:

Our Core Values are an integral part of who we are and who we hire. By living our Core Values, every day, we continue to attract the best and brightest talent, achieve unsurpassed results and continuously challenge ourselves to be better than yesterday. These values are at the heart of our organization and within every teammate. To be a great fit, you'll bring the following:

Results - You'll look to achieve the best outcomes for our members. Continuously track and measure everything, and use it to always improve. Be proactive, not reactive.

Agility - You'll remain agile in your decision making, planning, and delivery; using curiosity and creativity to see situations from all perspectives.

Integrity - You'll act professionally and positively. Build trust, be upfront and communicate thoroughly.

Teamwork - You'll work to achieve common goals as part of ONE TEAM.

Ownership - You'll hold yourself and others accountable and remain committed to our obligations while caring about the outcomes as much as an owner would.

Belonging - You'll embrace and environment in which any individual or group can be and feel welcomed, respected, supported and valued.

We stand by our mission to connect our members and communities with an exceptional financial future and we are looking for individuals who share this same purpose to take this journey with us.

What we can offer you:

Competitive compensation, medical and dental benefits.

401K with employer match

Flexible paid time off

We are committed to hiring, training, cultivating, promoting, and celebrating an environment where we have a welcoming and fulfilling place for all people to call home. Diversity of race, thought, sexual orientation, age, veteran status, religion, and disability will empower us to thrive as individuals, as teams, and as an organization.

Municipal Credit Union (MCU) is an Equal Opportunity Employer.

Municipal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary: $175000 to $225000