Vice President of Franchise Operations

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Company: Propelled Brands

Location: Carrollton, TX 75007

Description:

Benefits:
  • 401(k) matching
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Wellness resources


Why Propelled Brands

We are a growing company that offers a collaborative, caring, and progressive work environment. We provide the tools and training needed to be successful. We have fun, but work hard to support each other and our growing number of franchisees.

What We Offer

Our robust Total Rewards package includes:
  • Competitive Pay
  • Insurance - Medical, HRA, FSA, Dental, Vision, Life, Disability
  • Retirement Savings - 401k plan with company match up to 6%
  • Generous Paid Time Off - Paid Parental Leave, Holidays and PTO starting at 3 weeks
  • Engagement and Wellness Programs
  • And much more!

About the position

FASTSIGNS International, Inc., a global leader in signage and visual communications, seeks an experienced and dynamic Vice President of Franchise Operations. This pivotal role is responsible for leading our Learning and Development (L&D) and Franchise Business Consulting (FBC) departments, driving growth, profitability, and operational excellence across our franchise network. The VP will collaborate with the Brand President to develop and implement strategies that ensure the ongoing success of our franchisees and align with FASTSIGNS overarching goals.

The Ideal Candidate

The ideal candidate for the VP of Franchise Operations will be a seasoned leader with over a decade of experience in management and franchising, preferably within the Sign or Print Industry. They will possess a proven track record of driving operational excellence and business growth. The candidate needs to reside or relocate to the Dallas metroplex within 90 days of employment.

Essential Functions
  • Strategic Leadership
    • Partner with the Brand President and leadership team to create and implement initiatives that enhance franchisee performance and business growth.
    • Develop and execute operational strategies supporting FASTSIGNS long-term goals, ensuring network-wide consistency and quality.
  • Learning and Development
    • Lead the L&D department to deliver training programs that achieve franchisee operational excellence.
    • Continuously improve L&D initiatives with innovative approaches aligned with company objectives.
    • Ensure high-quality educational content for annual company events is delivered on time.
  • Franchise Business Consulting
    • Guide the FBC department in optimizing franchise operations, financial performance, and brand compliance.
    • Foster strong franchisee relationships as a trusted advisor, driving continuous improvement through KPI monitoring and action plans.
  • Collaboration and Communication
    • Serve as a liaison between corporate and franchisees, maintaining open communication and strong partnerships.
    • Oversee network communications and collaborate with cross-functional teams to deliver a cohesive brand experience.
  • Team Leadership
    • Manage and develop high-performing L&D and FBC teams, promoting accountability and collaboration.
    • Set clear team goals, assess performance, and promote a positive work environment aligned with FASTSIGNS values.


What We Need

Education and Experience
  • Bachelor's degree, MBA or advanced degree preferred.
  • 10+ years of management and franchising experience with a proven track record in operational excellence and growth.
  • Established leadership in L&D and FBC within a franchise setting.
  • Strong strategic thinking, problem-solving, communication, and interpersonal skills.
  • Ability to thrive in a fast-paced environment with strong organizational skills.
  • Financial acumen with experience in budgeting and performance metrics analysis.
  • Experience in the Sign or Print Industry is strongly preferred.

Additional Requirements
  • Ability to travel up to 50% of the time.
  • Must reside in the Dallas metroplex or relocate within 90 days of employment.


EEO Statement

Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual's unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees' teams, and our stakeholders.

Flexible work from home options available.

We are Propelled Brands

Our family of brands includes FASTSIGNS, MY SALON Suite, Camp Bow Wow, and NerdsToGo, all of which have found tremendous success in their respective industries.

  • FASTSIGNS is the leader in the $29 Billion sign industry.
  • MY SALON Suite is a principal leader in the rapidly growing salons and beauty services sector and are on the way to becoming one of the nation's largest salon suite franchisors.
  • Camp Bow Wow is a leading franchise brand in the rapidly growing pet care industry with over 200 franchise locations in 40 states and Canada.
  • NerdsToGo is a growing franchise organization in the IT services business.

With our resources, guidance, and support, they are all poised for even brighter futures after joining Propelled Brands.

Propelled Brands values diversity and inclusion because it brings richness and strength to our business. We envision diversity as encompassing an individual's unique characteristics and experiences, including not only race, gender, ethnicity, age, religion, disability, national origin, and sexual orientation, but also personality, gender expression, military status, mental health, educational and career backgrounds, and other life experiences. We know that supporting and building diversity is the right thing to do for our employees, our franchisees, our franchisees' teams, and our stakeholders.

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